Są w życiu rzeczy, które warto i które się opłaca... nie wszystko co warto się opłaca i nie wszystko co się opłaca warto - Bartoszewski
Generative AI - How Will It Benefit CX? Every brand has a different concept of customer experience, but today they all face the same issue - AI. How will it impact this area of business? 💡 80% of leaders see fundamental issues here with ethics and trust, especially regarding data usage. However, statistics show that 3 out of 4 customers feel comfortable with how their information is used, as long as companies maintain transparency 📝 AI will help especially in creating personalized offers and meeting the expectations of customers who want increasingly newer and more comfortable ways of interacting with the brand 🚀 This is desired by as much as 73% of respondents! The biggest advantage of AI is its ability to analyze data rapidly. How do you think it will further shape CX? #customerexperience #AI #technology #business #leadership
