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Guiding Founders To The Top | Founder and Managing Partner at Serac Ventures

Question of the Week: What do you do if conflict resolution is disrupting team dynamics in your Venture Capital firm? Response: This question applies to all firms, not just venture capital. I don't know what the "ideal" way is to deal with conflicts, but I do know that the "worst" way to resolve them is to avoid them. Conflict resolution begins with acknowledging the conflict, discussing it with the parties involved, and finding a solution (or middle ground). Venture capital firms have the additional challenge that team sizes are usually very small and relationships among team members can be highly personal. I also think there can be a negative compounding effect when teams are 100% virtual leaving few opportunities to discuss conflicts without the helpful nuances of human nature. Developing internal policies to resolve conflicts is a great way to ensure they're addressed rapidly and systematically.

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The human side of strategy execution is certainly the most treacherous and has the most upside if done well consistently over time. Great advice to not avoid the issue. In my experience this is what happens (conservatively) 80%+ of the time and it ends up being corrosive 🙌🏽

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