Khaled Alghamdi’s Post

ICON Medicine is a healthcare company that is committed to putting people first. Our mission is to provide cutting-edge healthcare services that break down traditional barriers and make high-quality, personalized care accessible to everyone. As a modern healthcare clinic, we specialize in providing urgent primary care for everyday health concerns. We utilize the latest advancements in medical technology to deliver expert care tailored to your specific needs. Whether you are dealing with an acute health issue, lifestyle issues, behavioral disorders like Opioid Use Disorder, mental health diseases, managing a chronic condition, or seeking primary care services, we are here to simplify access to the full spectrum of healthcare needs. At ICON, Medicine's experience, flexibility, open-mindedness, and obsession with patient-centricity in care delivery translate to incredible patient experiences and, ultimately, clinical outcomes. Coincidentally, unblocking a lot of these barriers translates to higher provider satisfaction. We aim to remove traditional boundaries and make high-quality, transparent, and equitable care accessible to all. You can enjoy the best possible health outcomes, regardless of background or circumstances. https://lnkd.in/ekQ5mt3q

Respect and caring significantly enhance the patient experience in healthcare settings. When patients feel valued and understood, they are more likely to engage actively in their care. This creates a trusting environment where they feel comfortable discussing their concerns and preferences, leading to better communication. Additionally, when healthcare providers demonstrate genuine empathy and attentiveness, patients often feel less anxious and more satisfied with their care. This positive emotional state can improve their overall health outcomes, as they are more likely to adhere to treatment plans and follow through with necessary appointments. Furthermore, a respectful atmosphere encourages feedback from patients, which healthcare facilities can use to improve services. Overall, a focus on respect and caring fosters a culture of excellence that meets and often exceeds patient expectations, ultimately leading to better health outcomes and patient loyalty.

Building trust with patients in their care plan is crucial for effective healthcare delivery and outcomes. Here are several strategies to empower patients and strengthen that trust: ### 1. **Open Communication** - **Encourage Questions:** Create an environment where patients feel comfortable asking questions about their diagnosis, treatment options, and care plan. - **Active Listening:** Show that you value their concerns by listening attentively and validating their feelings. ### 2. **Shared Decision-Making** - **Involve Patients in the Process:** Collaborate with patients to develop their care plans. Discuss options, explain risks and benefits, and let them weigh in on decisions that affect their health. - **Clarify Responsibilities:** Make sure patients understand their roles and responsibilities in the care plan. ### 3. **Education and Information** - **Provide Clear Information:** Use plain language to explain complex medical information. Visual aids or written summaries can also help. - **Tailor Education to the Patient:** Consider the patient’s health literacy level, cultural background, and personal preferences. ### 4. **Empathy and Support** - **Show Empathy:** Be compassionate and understanding of the emotions and experiences patients face in their health journey. - **Offer Emotional Support:** Use techniques like motivational interviewing to support behavior change without judgment. ### 5. **Follow-Up and Accessibility** - **Regular Check-Ins:** Follow up with patients to see how they are progressing and whether they have any concerns. - **Be Accessible:** Ensure patients know how to reach you or your team for questions or support. This can help them feel more secure in their care. ### 6. **Building Rapport and Relationships** - **Personal Connections:** Take time to get to know patients beyond their medical issues. Small talk and showing genuine interest can build rapport. - **Consistent Care Team:** Where possible, having patients see the same healthcare provider can help build trust over time. ### 7. **Encouraging Self-Management** - **Set Goals Together:** Help patients set achievable health goals so they feel a sense of ownership in their care. - **Teach Self-Monitoring Skills:** Provide tools and resources for patients to track

Perception plays a critical role in healthcare, particularly in the context of patient care and clinical decision-making. The quote from Ryan Holiday's "The Obstacle Is the Way" underscores the importance of perception by stating that there is no intrinsic good or bad in events, only the interpretation we give them. In healthcare, this perspective can profoundly influence patient outcomes and the effectiveness of care provided by clinicians. Patients' perceptions of their own health and the healthcare system at large can significantly affect their engagement with treatment. The stories patients tell themselves about their conditions, the healthcare they receive, and their potential for recovery can either motivate them towards positive health behaviours or lead to feelings of hopelessness and non-compliance. Therefore, it is essential for healthcare providers to understand and address these perceptions, guiding patients to construct narratives that support healing and resilience.

Perception plays a critical role in healthcare, particularly in the context of patient care and clinical decision-making. The quote from Ryan Holiday's "The Obstacle Is the Way" underscores the importance of perception by stating that there is no intrinsic good or bad in events, only the interpretation we give them. In healthcare, this perspective can profoundly influence patient outcomes and the effectiveness of care provided by clinicians. Patients' perceptions of their own health and the healthcare system at large can significantly affect their engagement with treatment. The stories patients tell themselves about their conditions, the healthcare they receive, and their potential for recovery can either motivate them towards positive health behaviours or lead to feelings of hopelessness and non-compliance. Therefore, it is essential for healthcare providers to understand and address these perceptions, guiding patients to construct narratives that support healing and resilience.

From integrating care teams to leveraging data-driven decisions, value-based care is revolutionizing healthcare. “We entered into value-based care about 20 years ago. At that time, it stemmed from our belief that we need to provide better coordination of care rather than having a transactional relationship with the patients,” explained Dr. Adnan Munkarah, our chief clinical officer & president of care delivery system. “We have learned over time that in order to provide value-based care, you need to have the right team. You want to make sure that you are providing the access, and you need to engage patients.” A key element of our approach has been working with nonphysician providers, medical assistants, care managers and other health professionals to help establish as many access points as possible for care. Read more from the American Medical Association on how we're applying value-based care in practical and effective manners.

The newest PX Paper highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating environments of trust and delivering exceptional patient experiences. Their approach to overcoming unique challenges offers valuable lessons for the entire healthcare sector. Download the Paper https://ow.ly/TvLx50SCA0J

We are driving intuition and deep wisdom out of healthcare with a narrow focus on 'evidence based practice' that takes little account of context or relationality. Ive written a bit about this and what we might do to overcome it. https://lnkd.in/emduWQpq

In light of yesterday’s World Family Doctors Day, I will delve into the concepts of value-based care and its relevance to family medicine over the next few days. What IS value-based healthcare? It is a healthcare delivery model in which renumeration for healthcare providers are based on patient health outcomes (NEJM Catalyst Jan 2017), rather than the volume of services provided. This shift encourages a focus on quality care delivery. Instead of emphasizing the sheer number of medical procedures or visits, providers need to prioritize on positive outcomes. In this way, patients are no longer penalized for being sick. In reverse, doctors are incentivized for keeping people healthy, rather than focusing on only to treating medical conditions. While cost reduction is an important aspect of value-based care, the ultimate goal is really to enhance health outcomes while ensuring efficient resource utilization. How can this be done? Let's talk more tmr!

One of our main focus at the moment is to implement a pre-registration and Electronic Patient Records (EPR) systems in Domiz 2. 🚀 But what impact will this have on the community? Before implementing our EPR system, Domiz 2 residents had no health records except for already diagnosed chronic diseases. Pre-registration is a game-changer. It means that when a resident visits a health centre, their medical history is already on file, accessible rapidly. This saves time during medical consultations, allowing healthcare providers to focus on delivering care rather than filling out paperwork manually. For patients, this efficiency translates to shorter wait times and quicker access to the treatments they need. With EPR, medical professionals can access a patient’s complete health history, including past diagnoses, treatments, and medications. This comprehensive view is essential for making informed decisions, especially in emergencies. No more relying on patients to recall their medical history or track down paper records. Having all medical information digitised and centralised also reduces the risk of errors. By avoiding medication conflicts or ensuring continuity of care, our EPR helps healthcare providers deliver safer and more accurate treatments. Better access to medical records leads to more effective monitoring of chronic conditions, more proactive preventive care, and meticulous tracking of follow-up treatments. This is especially important in a diverse setting like Domiz 2, where varied literacy levels and different backgrounds can complicate healthcare delivery. As medication supply can be difficult and irregular, an efficient system can improve medication management in the camp. With our EPR, healthcare providers are information-driven and can effectively prioritise cases based on urgency and medical necessity, ensuring that those in greatest need receive medications first. Residents of Domiz 2 can experience a renewed sense of dignity and trust in the healthcare system. Knowing that their health records are managed with care reinforces the community’s confidence in seeking medical help when needed. Pre-registration and EPR systems are just the beginning. Our commitment is to continue innovating and improving, ensuring that everyone has the tools they need for better health management. Stay tuned for more updates as we expand our initiatives and bring even more positive changes to communities in need. ❤️ #LEVEA #DigitalHealthcare #HealthInnovation  #HealthcareEquality