To Our Valued Customers, We are pleased to advise that the issue impacting some payments from Kina Bank to other banks has been resolved. Customers can resume transferring funds to accounts at other banks using Kina Konnect (mobile banking), WhatsApp Banking, Corporate Online Banking, as well as future-dated transfers and Standing Orders. Transfers that were affected by this issue and not successfully completed are being refunded to customer accounts. We thank you for your understanding and sincerely apologise for any inconvenience this issue may have caused. For further information, please contact our Contact Centre Team on: Toll Free: 1801525 Ph: 3083800 Email: Kina@kinabank.com.pg Thank you
i still havnt received my money...emails are not being responded to
Can anyone confirm if the issue has truly been resolved? I'm trying to make a transfer from Kina to BSP, but I'm feeling a bit hesitant because others are still having issues.Has anyone successfully transferred from kina to other banks recently? If so, please let me know by replying to this comment. Thank you!
Thank you. My question here now is, would you refund our transfer charges since our transfer didn't go through and funds reverted back to our accounts?
Please I have been contacting customer care via phone calls and emails since last week Friday and haven't got any response as yet where and why one of my TT transfers was not received or even sent back to the Senders account. Can someone please assist me? A response from Kina Bank will be greatly appreciated at least.
I wonder if this has affected salaries because I've not received my recent pay into my account since last week. My queries via telephone and email have gone unanswered all week. Can someone help me out here please? Thank you
Kina Bank I need my money called from Westpac. You guys are taking it too long for over a month now. I f need my money.
Great... what about the fees charged on the unsuccessful transaction?
Kina Bank Would you refund our transfer charges as well since our transfers did not go through and funds reverted back to our accounts?
I'm still waiting for a fund that was sent to my KINA account from BSP since last week Wednesday. What's the hold up?
Kina Bank, when doing the SMS transfer transaction, a fee of k1.50 or so was charged. Unfortunately, the transaction did not complete and funds were refunded back to our respective accounts. Why was the transaction fee not refunded as well? There was no transaction done so the fee should have been automatically refunded also. Please advise why the fee was not refunded together with the amount? 😞@followers