Kin + Carta’s Post

Elevate your customer loyalty game with data-driven strategies. ✨ Discover expert tips from Mona Champaneri, Ayla Peacock, and Nathan Ley on: ⚡️ Using MACH Alliance to supercharge customer loyalty 🚀 Transitioning from monolith to headless for agility Check out our blog & learn how to drive lasting loyalty through advanced data techniques: https://bit.ly/4a5LqPk

Would you like a tip on how to outshine your competitors? Thanks to customer analytics, your company can become 23x more likely to outperform the competition in customer acquisition. What’s more, you could also become 9x more likely to surpass it in customer loyalty. Doesn’t this sound powerful? So, boost your revenue, make better decisions, enhance customer experience and more. Get started — transform your data into actionable improvement with our expert analysis → https://lnkd.in/gKBscyB5

Join us June 18 🗓️ for a webinar with exclusive data insights about customer loyalty and practical discussions about why they matter for your business. Save your spot: https://hubs.li/Q02ztrvH0

Best in class Loyalty penetration is ~40%...so how are you reaching the remaining 60%? 🤔 Tune in June 18th to hear Dr Thomas Weinandy and Hayley Miller discuss Upside's latest consumer sentiment data, developed using insights and commentary from top Convenience Retailers. Expect to hear discussion on things like: 💡 what the average consumer actually wants from Loyalty 💡 differences in buying behavior between loyalty and non-loyalty members 💡 how Retailers can double down on what’s working and change what’s not Please join us. We'd love to see you there! 🙌 https://lnkd.in/e9zNdSpG

🤯 Disparate and inconsistent data makes your customers open support tickets like mad men? 🫥 Worse, Support teams can’t assist customers efficiently due to stale data (hours or even days-old data). 👉🏼🚀 Crush your CSAT, NPS, and Customer Ops OKRs by redefining Customer Engagement: 💡 Leverage all your data, including real-time events from a variety of disconnected sources, to create a 360-degree view of your customer and serve up a whole host of in-the-moment customer touch points. 📖 Read the E-Book now, link in 1st comment ⬇️

Build lasting customer loyalty using the power of data with MACH. 🚀 Hear Mona Champaneri, Ayla Peacock + Nathan Ley’s take on how to ⚡️ Use MACH to power customer loyalty ⏩ Make the move from monolith to headless. Want to find out more? Check out our blog for 8 tips to spark customer loyalty using data: https://bit.ly/4a5LqPk #MACH MACH Alliance

Customer loyalty is evolving! 💫 With customer loyalty analytics, uncover insights to improve retention, boost lifetime value, and build stronger relationships. Ready to transform engagement? Learn more: https://bit.ly/4gb9DGV #CustomerLoyalty #analytics

Vitals I tried your spin the wheel for our customer appreciation month. Here are the results. (I look forward to analyzing this cohort)

Build lasting customer loyalty using the power of data with MACH. 🚀 Hear Mona Champaneri, Ayla Peacock + Nathan Ley’s take on how to: 💡 Use MACH to power customer loyalty ⏩ Make the move from monolith to headless. Want to find out more? Check out our blog for 8 tips to spark customer loyalty using data 👉https://bit.ly/4a5LqPk #MACH MACH Alliance

👀 Missed out on our Modernizing Customer Loyalty webinar with The Wise Marketer? No worries—you can watch it on demand now!   Sara Galloway, our VP of Strategy and Consulting, shared invaluable insights on how businesses can adapt to the changing landscape of customer expectations and loyalty. From innovative strategies to real-world examples, it was a session packed with actionable takeaways.   Catch the replay here 👉 https://lnkd.in/gAyPSaWz