As we approach #InternationalWomensDay2024 - I wanted to be the first to celebrate the Outstanding Women in CX in for challenging the status quo and taking the lead in shaping the future of CX. 👏 Winnie Soh at Samsung Electronics 👏 Lisa Kimura at L'Oréal 👏 Joanne Low at POPLOOK SDN BHD 👏 Amira Jazliana at Tunetalk Partner 👏 Yenny Chooi Wai Kuan at Watsons Malaysia 👏 Gan Hui Shan at Watsons Malaysia 👏 Jennifer Bay at bodyshop 👏 Rachel Tan Huiqin at Singapore Airlines 👏 Eveline L. at Scoot 👏 Xu Yuan Ng at LVMH ♀️ Women make up only 28% of leadership positions in the #CX sector globally, according to a recent report by McKinsey & Company. So, we still have work to do. This number may seem unsurpassable, and the challenge seems big - but it’s not. As a woman-founded, 70% woman-led, and predominantly women-owned company, we see firsthand the importance of increasing the proportional representation of women in #marketing and CX. When diverse perspectives and voices are brought to the table, it leads to more innovation, more inclusivity, more equity, and better outcomes for organizations - and, crucially - customers. We take pride in having bold, creative, and inspiring women as part of our Growth Makers Club community. We don’t just celebrate women as part of #IWD2024 - we do it every day. Insider. #WomeninCX #OutstandingWomenInCX #shemarkables
