Kith & Kin Hospitality’s Post

🎄Did you know? Santa is 1,753 years old!🎄 📣 Announcing the season hospitality hates to love. We plan for a year, and it’s over in a flash! I bet you’ve been busy selling, but how much thought have your Ops leaders put into party night service? Are your leaders setup for success? Are your Team Members going to be ready? I’ve worked in hospitality since I was 15, and have served or managed WELL over 100 Christmas parties 🎉. Then add the weddings and events. 💪🏼 I know what the a great party/event looks like in a hotel. 💪🏼 I know how to run a strong team briefing. 💪🏼 I know how to get a F&B operation organised. 💪🏼 I know how to get an event space setup EFFICIENTLY so you can get 100s of guests in and out without a hitch. Introducing 🥁 Leading The Ultimate Party Night 🤩 A highly engaging, convenient, virtual workshop for your HODs, Assistant HODs, and Supervisors! This is all about setting your team up to shine (and drive revenue 💷!) during the busiest time of the year! Here’s an outline of the topics we’ll cover: 👏 Crafting engaging, inspiring briefings 📋 Anticipating and mitigating common challenges 💷 Upselling stategies for maximum impact 💨 Delivering fast, efficient service with Christmas spirit 🧘 Handling difficult guests with professionalism 🥳 Recognition and rewards: Keeping morale high during the festive season ❤️ Supporting team member wellbeing throughout the festive rush 🪄 Essential ops top tips for Christmas party nights If you're looking to ensure your team is ready to deliver The Ultimate Festive experience, this workshop is for you. 🫵 Tune in tomorrow for dates and details! #ChristmasPartyNights #Hospitality #FoodAndBeverage #GuestService #Banqueting #Christmas

To the Amazing Hospitality Fraternity Let’s face it, balancing hotel life and personal life can sometimes feel like juggling flaming cocktail shakers during a dinner rush! The late nights, endless shifts, and "always-on" energy—it’s part of what makes us hospitality pros, well, us! But hey, even rockstars need a break to tune their guitars. Here’s a little reminder for you: 👉 Your well-being matters just as much as that perfect guest experience. Take those days off (yes, actually take them), spend time with loved ones, or simply Netflix and chill guilt-free. 👉 Set boundaries—work may be a 24/7 gig, but you’re not a robot. Unplug when you can. 👉 Celebrate small wins—nailed a tough service? Pat yourself on the back. Made it through the festive season alive? High five. And here’s the most important one: You can’t pour from an empty glass, so make sure you’re filling yours. Wishing all my hospitality heroes a joyful and restful holiday season. You deserve all the love, laughter, and extra tips the world can throw your way. Cheers to you for being the heart of every celebration. Happy Holidays!

December is nearly here and for those of us in hospitality, it means one thing: Christmas parties are here! Whether it’s an office workforce getting together for a well-earned celebration or friends meeting up for drinks, December brings a wave of customers looking for memorable experiences. But let’s be honest, do customers expect more from us during this time of year? In short, yes – but I also think they deserve. Here’s why: Christmas isn’t just another meal or drinks out. It's an occasion. Guests come with high hopes for celebration, fun, and a little bit of magic. They expect not just great service but an experience that feels a little extra. The Details Matter – From thoughtful festive décor to special menus and that warm, welcome from the team, the small things go a long way. A perfect Christmas party is about more than the food and drinks – it’s about the memories we help create. Pressure to Impress – For many, a Christmas party is a highlight of their year, especially after months of hard work. It’s a time to let loose, and they expect us to help them celebrate without a hitch. How can we rise to the challenge? ✅ Be Prepared – Busy periods require impeccable organisation. Double-check bookings, ensure everyone knows the schedule, and anticipate busy moments so no one feels stretched. ✅ Inject Some Festive Cheer – Enthusiasm is contagious. A smile, a bit of banter, and a team that’s truly embracing the season can make all the difference. ✅ Stay on Top of Service – Guests might expect more during Christmas, but that doesn’t mean we should overcomplicate things. Focus on the basics: attentive service, great food and drink, and attention to detail. ✅ Go the Extra Mile – Whether it’s helping with a surprise for a colleague or customising a guest’s experience, small gestures can leave a lasting impression. Christmas in hospitality can be exhausting, but it’s also an incredible opportunity to shine. Let’s make this festive season one to remember – not just for our guests, but for our teams too. What's your approach to delivering amazing service during the Christmas rush? #Hospitality #CustomerService #ChristmasParties #FestiveSeason #ExceedExpectations #Teamwork #GuestExperience

Embracing the Spirit of Hospitality this Christmas 🎄 "Christmas is the season for kindling the fire of hospitality." – Washington Irving In the hustle and bustle of the holiday season, this quote resonates deeply with me as a current member of the hospitality industry. Hospitality, at its core, is about creating warmth and joy for others, and during Christmas, this sentiment holds even more significance. Here in Spain, the festive period brings about long days, split shifts, and a whirlwind of tasks—from perfecting dishes to ensuring guests have unforgettable experiences. For those of us in hospitality, it's a time to exceed expectations, often sacrificing time with our own families. Behind every exquisite meal, every pristine room, and every welcoming smile stands a dedicated team working tirelessly, even when fatigued and yearning to be with loved ones. The enchantment of Christmas for many guests is made possible by these individuals who wholeheartedly dedicate themselves to making someone else's day extraordinary. This holiday season, I offer a gentle reminder to: 🌟 Customers: Your kind words, patience, and appreciation hold immense value. A simple "thank you" can brighten a hospitality worker's day. 🌟 Leaders and Managers: Show empathy towards your teams, especially during this demanding period. Recognizing their efforts and fostering a caring environment can make a world of difference. To my colleagues in the hospitality sector: Let's continue igniting that spirit of hospitality, even on the most challenging days. Your hard work is noticed, valued, and treasured by many. 💡 What act of kindness have you either experienced or extended this holiday season? Let's collectively share the warmth of Christmas. Warm wishes for a Merry Christmas filled with kindness, joy, and understanding. 🎁✨ #ChristmasHospitality #KindnessMatters #HospitalityIndustry #Empathy #Leadership #CustomerService #HolidaySeason #HospitalityHeroes #WorkplaceWellbeing

We’ve worked with many of the country’s leading hospitality brands for the last 17 years and are acutely aware of the importance of advance planning for key campaigns. It’s interesting to see how different companies approach these key calendar events, particularly the big one; Christmas. We worked with one huge business who started planning for the festive season in January, as soon as the previous campaign ended! Talk about hit the ground running. We’ve also worked with businesses who’ve not contacted us about Christmas until 2 months before. A little late to take advantage of the company Christmas party bookings unfortunately. How are your plans for the festive season looking? Drop us a line if you need some inspiration and help delivering your key calendar events. #christmas #keycampaign #planning #hospitality # festive #calendar #season

We're only nearing the end of July, but we know many organisations have already booked their team Christmas parties. Have you? Everyone has their own opinion on these seasonal events, with the general notion that they tend to be dull and follow a cookie-cutter procedure. An event you might pretend to be sick for. 👀 So if you want to blow it out of the park this year and make an exciting and unforgettable event, you know it's time for a shift. We want to make events that better reflect the authenticity, connection, and raw experiences of bringing people together. If you can get on board with this, take a gander at the Christmas party template we've crafted below. ⬇️ This itinerary involves whisking your team around the city to explore and indulge at Brisbane's most highly acclaimed restaurants and bars. This is a private guided experience that ensures everyone is accommodated and gets the most out of it from start to finish. Our guided gastronomic adventures elevate the average party through: - Exclusive bookings & multiple venues - Behind-the-scenes insights (know the story behind your delicious cuisine) - Air-conditioned transport & a friendly Kiff & Culture host - Seamless, stress-free execution - all handled by us! Have a flick through the guide and let us know if this is something you'd love. 🍷🍴🌆 #CorporateEvents #ChristmasParty #TeamBuilding #EmployeeEngagement #EventPlanning #HolidayParty #CorporateCulture #EventManagement #Brisbaneevents

December in Hospitality: The Sprint to the Finish Line! Can you believe it? Just a few weeks left of 2024, and somehow January felt like it lasted six months, while the rest of the year has flown by. Sound familiar? For hospitality, this time of year is equal parts magical and manic. Christmas bookings, end-of-year events, and the endless energy of festive customers have us busier than ever. It’s a true testament to the resilience and passion of this industry. But let’s not forget to pause—even briefly—to recognize the incredible work that goes into making December memorable for everyone walking through our doors. From the front-of-house teams managing queues to chefs perfecting festive menus and behind-the-scenes planners ensuring everything runs smoothly, hospitality is at the heart of the season. So, as we sprint toward the finish line of 2024, let’s take a moment to celebrate the impact we’ve had on people’s lives this year. And, while we’re at it, let’s start looking ahead to 2025—with January already feeling just around the corner! How are you wrapping up this whirlwind of a year? xx

😜 We're definitely starting to get into the holiday spirit here at Number Krunchers! Anyone else ready for an Espresso Martini? 🍸 As your trusted hospitality consultants, we’re here to help you with tips on how to make the most of this busy season. From managing holiday rushes to keeping your customers happy, we've got your back! Let’s make this festive period one to remember. Cheers to a successful and profitable holiday season! 🎄🎉 #NumberKrunchers #HospitalityConsultant #HospitalityConsulting #HospitalityTips #HolidaySeason

Hospitality workers, this is your time to shine. The holiday season is here, and we all know how intense it can get—long shifts, nonstop guests, and the constant push to make everything perfect. It’s a lot. But it’s also a time when what you do truly matters. Your hard work makes the holidays special for so many people. From festive meals to those thoughtful details that make guests feel at home, it’s your effort that creates moments people will cherish for years. You bring the festive spirit to life, and you are deeply appreciated. We know it’s exhausting, and there are days when it’s hard to keep going. But take a moment when you can to reflect on everything you’re accomplishing. You’re making a difference, even if it doesn’t always feel like it during the rush. Let’s tackle this season together. From all of us at Abbey5Star, thank you for everything you do. Here’s to finding moments of calm amidst the chaos and finishing the year strong. Wishing you a Merry Christmas and a season filled with pride in all you’ve achieved. The Abbey5Star Team. #HospitalityHeroes #HospitalityMatters #TeamHospitality #ThankYouHospitality #HolidaySeason2024 #InventoryManagement #BusinessSuccess #StocktakingTips #UKHospitality #HospitalityIndustry

✨ Tips for Thriving During the Festive Season in Hospitality ✨ With Christmas parties just around the corner, it's the busiest time of the year for the hospitality industry. From chefs to housekeepers, the demands can be overwhelming. So it's crucial to make time to look after yourself as well as your customers. Take a look at our blog for our top tips on thriving during this busy period. Let's make this festive season not just about hard work but also about maintaining our well-being! 🎄💪 #HospitalityLife #Christmas #SelfCareTips