NEWS FLASH! A long overdue lawsuit is about to begin. Both content providers and consumers will be far better served if the Department of Justice succeeds in breaking up Live Nation Entertainment and Ticketmaster.
https://lnkd.in/gHy_hSa9
The first half of my career included 15 years working as a senior ticketing specialist for NBA, Olympic, and Tony Hawk properties / events, as well as the Vancouver Aquarium (one of Western Canada’s largest attractions). I’ve also worked adjacent to ticketing specialists while involved in FIFA and the MLS.
My original foray into startups began with a five year stint supporting FTS|authenTICKET. The company created a third-party ticket authentication platform to combat $1 billion+ in fraudulent ticket trade, allow live event owners to regain full transparency over their customers, completely enhance real-time engagement for fans “in-venue,” and limit the amount of ticket revenues misappropriated by “unauthorized” resale platforms. (To be clear, there are many properties that can use all the extra revenues available to sustain their business model. As one example… in my last year working for an NBA franchise… a league-wide financial report indicated that only 5 out of 30 teams were reporting profitable operations.)
FTS|authenTICKET was only one innovator that tried to bring a new solution to the event ticketing market for the benefit of both content providers and consumers. My tenure with authenTIKCET ran between roughly 2012 and 2017. We may not have been the best “mouse trap” out there. Our ultimate failure to launch could easily have been attributed to any number of other variables. But we successfully raised $1.5 million (approx.) in private equity investment. So there was certainly belief in our model. And we had advocates representing multiple sport leagues, the Olympics, and a range of music properties.
But it became clear that TM/Live Nation represented a major obstacle in the market’s ability to test and adopt alternative ticketing solutions due to its vertical monopoly position facilitated by its merger in 2010. Since then, TM has issued upwards of 75%-80% of high-demand tickets in North America (estimate). Live Nation was (and still is?) the single largest global promoter. That represents a stranglehold from an innovation perspective. Competition breeds better solutions every day. TM and Live Nation actively obstruct industry innovators as best as I’ve been able to determine in my own modest evaluation.
I’m no longer in the field. Instead, my experiences with FTS|authenTICKET have driven me to become a specialized advisor and growth modelling expert in the Canadian startup eco-system. But I am pleased to see the DoJ make a move. Again, this is long overdue in the markets. For those who love a live event experience, I’d encourage you to support this action.
#ticketfraud #tickettech #startups #monopolies #innovation
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6moI was on a LiveNation-backed tour in 2022. Was thankful as it was the biggest tour I'd ever played, but MAN, they were STRICT! And all of their venues would take up to a 30% merch cut from our band's merch sales, which is the ONLY way a band makes any money on a tour. We're already paying out the ass for gas, hotels, food, etc and venue payout is next to nothing. If we made $3000 in T-shirt sales, we'd have to give up to $900 to the venue (and surely Livenation too). Crazy stuff.