How do you help the business OWN the solution? ↗ As a business analyst, you will eventually move onto another project, another program, or another area of the business to work on. ♻ Even if you are embedded in a department or a value stream, your work is in the change and evolution, not the day-to-day. 👩🏻🔧 The end users, department leaders, and executives will work with the delivered solution until the next change initiative. This means that at some point you need to step out of the way and let them take the lead. 🚶🏻♀️ 🎯 Ultimately, you want the business, in partnership with any ongoing technical support they might need, to own the solution. 🧠 This is a mindset more than a task, and it's a mindset that flows throughout the entire business analysis process, starting with clarifying business objectives, continuing with getting buy-in on scope and requirements, and concluding with collaboration throughout the implementation. How do you help the business OWN the solution? (P.S. This is a snippet from the new book I'm working on!) #BusinessProcess #BusinessAnalysis #SoftwareProjects
By empowering stakeholders and cultivating understanding throughout the project lifecycle, business analysts can help businesses take ownership of their digital transformations.
A business analyst can help a business own the solution by leading an early gap analysis of employees skill-sets and expertise. This informs the implementation of training programs tailored to train and advance the capabilities of the solution end-users.
Great point! Ensuring the business owns the solution means guiding them through every stage and empowering them to manage it confidently once you step away. Looking forward to your new book! Laura Brandenburg, ACBA, CBAP
Sr Business Analyst | Project Management | Agile | Requirements Eliciting & Business Processes | Successfully integrated a multifaceted ERP/ MIS system with 100% adoption
2moThrough engaging and building that relationship right from the very start. Showing empathy about their situation and that what you are working on will deliver real results for them. If the change doesn't improve their currently flow, but it's for the greater good, work on the buy-in throughout the project. Their feedback is crucial to include. By doing so, you're showing that you heard them, and that they were part of the process and not just given a solution.