Laurentia Lilis’ Post

5 Reasons For Booking Engine Abandonment And How To Fix It. https://lnkd.in/e__FsWAx #hotels #hotelbooking #bookingengine #directbooking #cartabandonment #onlinebooking #hotelrevenue #revenuemanagement #onlinemarketing #digitalmarketing #hotelmarketing #sales #marketing #reservations #bookingengine #channelmanager #otas

🚀 SOLUTIONS TO BOOST YOUR REVENUE & IMPROVE YOUR HOTEL'S RANKING ON OTA 🚀 Did you know? 💡 Reviews below 8.0 can reduce your bookings by up to 30%! 💡 Improper optimization = wasted opportunities! 📌 Professional OTA Setup & Management Services by Mr. Thanh Increase OTA Revenue: ✅ Optimize pricing and promotions based on market trends. ✅ Enhance hotel visibility through exclusive OTA programs on Booking.com, Agoda, Expedia, and more. Improve Review Scores: ✅ Guide you to improve service quality from check-in to check-out. Boost Competitiveness: ✅ Improve search ranking with precise marketing and data management strategies. 🎯 What you will gain: ✔️ Revenue growth by 20% - 50% within just 2 months of optimization. ✔️ Build a stronger online reputation with higher review scores. ✔️ Save time managing with automated and streamlined processes. ⏳ DON’T MISS THIS OPPORTUNITY! 📞 Hotline: +84 986 52 42 42 📧 Email: setupOTA.mrThanh@gmail.com Let me partner with you to create a positive transformation for your hotel! Best regards, Mr. Thanh - OTA Consultant & Manager 📲 +84 986 52 42 42 #OTASetup #BoostRevenue #HotelManagement #OptimizeBooking

Day 47/100 Revenue Talk With Sonu Gupta, MBA 🇮🇳 How to Increase Direct Bookings to Reduce OTA Commissions In today’s hotel industry, many bookings come from Online Travel Agencies (OTAs) like Booking.com or Expedia. While OTAs help attract guests, they also charge high commissions, which reduces a hotel’s profit. Increasing direct bookings can help save on these commissions and build a stronger connection with guests. Here are some simple ways to boost direct bookings. Optimize Your Website A user-friendly website is essential for attracting direct bookings. Ensure the booking process is simple and quick. Also, make sure your website is mobile-friendly, as many people book hotels using their smartphones. Offer Exclusive Benefits Provide unique offers, such as discounts, free breakfast, or room upgrades, for guests who book directly. Make it clear that these benefits are only available through your website, encouraging guests to choose direct booking over OTAs. Use Social Media Social media platforms like Facebook, Instagram, and Twitter can help promote direct booking deals. Share attractive posts about your property, customer experiences, and special promotions to encourage guests to book directly. Improve Customer Loyalty Create a loyalty program that rewards guests who book directly. Offer points, discounts on future stays, or additional perks. This can build repeat business and reduce dependency on OTAs. Email Marketing Send personalized emails to past guests, offering special deals or updates on your property. A gentle reminder about your hotel with an exclusive offer can inspire them to book directly. By following these simple steps, hotels can gradually increase direct bookings, saving on OTA commissions and strengthening guest loyalty. #RevenueTalkWith Sonu Gupta Rajeev Janveja Dr. Chef Parvinder Singh Bali Amit Talwar Harkaran Singh

Disappointed with My Recent Booking.com Experience I wanted to share a frustrating experience I recently had with Booking.com in hopes of raising awareness about the standards and practices of online booking platforms. I booked a hotel in Quebec City through Booking.com and was excited about the great deal I found. However, when I arrived, I realized it was not a hotel at all, but a hostel for college students being rented out to tourists. The room was incredibly small, lacked basic amenities like a fan or air conditioning, and the bathroom was shared with guests from several other rooms. This made me question how Booking.com verifies its listings. Are there any standards or guidelines for the properties listed on their platform? It seems like they lack proper validation while listing the properties. The experience worsened when I reached out to Booking.com’s customer service. I was initially promised help with rebooking of a new accommodation and a refund for the difference. However, after being put on hold for a long time, the call was disconnected. When I called back, the next representative refused to assist with a new booking. After insisting on the previous promise, I was put on hold again, only to be told after more than two hours that nothing could be done until the hostel responded within 24 hours. When I questioned this, the call was disconnected once again. Till now, the issue remains unresolved. I haven’t received a refund, an alternative booking, or any other solution. It’s disappointing and stressful, as situations like this seriously impact your mental health and peace of mind. This is the level of support you can expect from Booking.com I hope this post encourages Booking.com to take responsibility for the properties listed on their platform and to improve their customer service. I would also advise everyone to be cautious and thoroughly check the reviews and details of properties before booking. If anyone has had similar experiences or any advice on how to handle such situations better, please share! #fraudbookingcom

I’m reaching out to introduce you to TourEase by By8e Solutions, an innovative platform specifically tailored for businesses in the tourism and hospitality industries, including hotels, restaurants, and tour operators. TourEase offers a full suite of tools to help you manage bookings, communicate with customers, streamline daily operations, and ensure your business runs smoothly. Whether you're managing room reservations, table bookings, or tour packages, TourEase is built to support your needs, with integrations to leading platforms like Booking.com, Airbnb, and more. Key Features Designed for Your Business: 1. Booking & Reservations Management Effortlessly manage room, table, or tour bookings through a single interface. Key features include: Centralized dashboard for real-time availability and scheduling. Calendar integration to track bookings for rooms, tables, or guided tours. Seamless integration with Booking.com, Airbnb, and other platforms to sync bookings across multiple channels. Automated confirmations, reminders, and cancellations for efficient communication. 2. Custom Package Creation Easily create and offer special packages tailored to your clientele: Hotel Packages: Combine room stays with meals, spa services, or local tours to offer unique guest experiences. Restaurant Deals: Manage promotions, dining experiences, or group bookings effortlessly. Tour Packages: Customize and offer guided tours with flexible pricing based on seasonality and availability. 3. Daily Operations & Staff Management Alongside industry-specific features, TourEase also simplifies the management of your day-to-day activities: Staff Scheduling & Management: Easily manage staff shifts, schedules, and roles. Payment Tracking: Track payments for bookings, services, and packages in real-time. Expense Management: Keep tabs on operational expenses, including staffing, inventory, and service costs. 4. Customer Communication & Feedback Our system automates communication so you can stay connected with your clients: Send automated booking confirmations, reminders, and post-visit feedback requests. Use personalized email templates to maintain a consistent brand voice. 5. Reporting & Analytics Gain deep insights into your business performance: Monitor booking trends, customer preferences, and package popularity. Real-time sales reports and customizable dashboards to help you make data-driven decisions. Track staff performance, expenses, and revenue for full operational transparency. Free for Limited Use, Scalable for Growth TourEase by By8e Solutions is completely free for limited use, allowing you to access our core booking and package management features without any upfront cost. Contact Us Today: Email: sales@by8e.com Website: www.by8e.com We’d love to help your business streamline its operations and grow with TourEase! #restaurants #hotels #resorts

📢 Did you know by 2028, online sales will account for 82% of total revenue in the hotel market? Wondering how? The answer is simple Hotel APIs. Still have questions? Find all the answers by clicking the following link https://lnkd.in/dk-ycqRM #hotelapis #traveltech #zentrumhub

Booking.com Booking Holdings (NASDAQ: BKNG) Genreve Attention!!! Collaborative Solutions for Payment Processing Challenges on Booking.com At Genreve, we’re not just in the business of hospitality management; we’re architects of a new hospitality future, working alongside hoteliers to unlock their properties' full potential. Together, we’re setting new standards in hospitality, driving revenue, optimizing OTA management, and enhancing the guest experience. This partnership is about building a future where each property thrives through strategic, data-driven insights. However, recent operational challenges with Booking.com have tested our collaborative efforts. Since July, we’ve been actively working to resolve ongoing payment processing issues on the platform. Payments continue to decline across multiple properties despite extensive communication with support, causing disruptions that impact the seamless booking experience we are committed to providing. These challenges affect not only our shared efficiency but also the trust that’s central to our work with hoteliers. Our vision is built on empowering hoteliers with the resources, insights, and tools they need to succeed. Booking.com, as a valued platform, plays an important role in this ecosystem, and we hope to see a swift resolution to these issues. By addressing these challenges, we can continue our shared mission of building a brighter future for hoteliers and travellers alike.

Hotels fill rooms through two main channels: direct bookings and indirect bookings. Direct bookings are made by guests themselves, through the hotel website, app, social media, or even by phone. These bookings give hotels the most profit, but they may not reach as many potential guests. Indirect bookings involve a middleman, like a travel agent or online travel agency (OTA). These channels reach a wider audience, but the hotel pays a commission. Other indirect channels include tour operators, travel agencies, and convention organizers. The key for hotels is finding the right balance. Direct bookings bring more profit and build relationships with guests, while indirect bookings reach more people. A smart hotel strategy uses both channels to maximize revenue, keep guests happy, and build loyalty. Struggling with your direct and indirect channels? At ChannelsGate, our B2B distribution marketplace connects you with a network of demand partners, helping you reduce acquisition costs and boost revenue. Sign up today and see the difference! https://hubs.li/Q02s354_0

How can we increase the number of hotel or residence reviews? To increase the number of reviews and improve the review score for your hotel, it's essential to focus on both the guest experience and proactive review management. Here are some strategies points to help you achieve this: 1. Provide Exceptional Service Personalized Experiences: Address guests by name, remember preferences, and offer tailored services. Cleanliness and Comfort: Ensure rooms are immaculate, beds are comfortable, and amenities are well-maintained. Staff Training: Train employees to be friendly, helpful, and attentive to guest needs. 2. Make It Easy for Guests to Leave Reviews Ask Directly: At check-out, politely request guests to leave a review if they had a great experience. Send Follow-Up Emails: After their stay, send an email thanking them and include a direct link to your review platform (e.g., Google, TripAdvisor, or Booking.com). Use QR Codes: Place QR codes in rooms or common areas, linking directly to the review page. 3. Incentivize Reviews (Without Violating Policies) Create Memorable Moments: Offer a small token of appreciation (e.g., a welcome drink or free dessert) to encourage positive impressions. Feedback Cards: Provide a card in rooms or at reception inviting guests to share feedback. 4. Actively Engage with Reviews Respond to All Reviews: Reply to both positive and negative reviews promptly and professionally. Thank Positive Feedback: Show appreciation for their time and kind words. Address Negative Reviews: Apologies sincerely, address their concerns and explain how you’ll fix the issue ( in person to add more value). 5. Optimize Online Presence Ensure Consistency: Keep your profiles on review sites up-to-date with accurate information, high-quality images, and clear descriptions. Leverage Social Media: Share guest testimonials or positive reviews on your social platforms. 6. Use Technology to Your Advantage Review Platforms: Partner with OTAs like Booking.com or Expedia to boost visibility. Guest Feedback Tools: Use platforms like Revinate or Trust You to collect and analyze guest feedback effectively. 7. Go Above and Beyond Surprise Gestures: Offer complimentary upgrades or surprise amenities for special occasions like birthdays or anniversaries. Special Touches: Place a handwritten note or a small gift in the guest’s room. 8. Encourage Long-Term Advocacy Loyalty Programs: Reward returning guests with points or exclusive benefits. Referral Incentives: Encourage satisfied guests to refer others and offer discounts or perks in return.

🚀 Boost Your Hotel Revenue by 25% with Professional OTA Management! 🚀 Are you looking to grow your hotel’s revenue and save time? We offer comprehensive OTA Setup & Management Services that can help you achieve just that! Here’s what you can expect: ✅ Revenue Growth of 15% - 25% within 3-6 months. ✅ Save Up to 30% on management and staffing costs. ✅ Reduce Up to 20 Hours of weekly workload for your team. Our team will handle everything from dynamic pricing to profile optimization, ensuring your hotel stands out on platforms like Booking.com, Agoda, and Expedia. 🌐 Why choose us? 🔹 Full OTA setup with professional descriptions & high-quality images. 🔹 Daily management of pricing, availability, and guest reviews. 🔹 Monthly performance reports with transparent insights to inform strategic decisions. 💼 Let us handle the OTA operations while you focus on what matters most – providing an excellent guest experience! 📞 Contact us today to see how we can increase your revenue and simplify your operations. #HotelRevenueGrowth #OTAManagement #HotelMarketing #RevenueOptimization #HospitalityTechnology #TravelIndustry #HotelierSuccess #HotelBusinessGrowth