Lee Kelman’s Post

“Bed bugs are one of a hotel manager’s worst nightmares, if not the worst. Someone once told me he’d rather deal with getting his hotel out of bankruptcy than face an infestation of bed bugs.” — Bruce Claver This quote cuts straight to the core. Why? Because financial recovery can be planned for, but an infestation strikes fear due to its unpredictability and impact on guest confidence and your hotel’s reputation.   A single case can lead to lost bookings, damaged trust, and expensive legal consequences.   Hotels must weigh the risks of ignoring prevention against the cost of being unprepared. Bed bug incidents don’t just hit your operations—they affect your entire brand.   Proactive management and industry-leading prevention standards like International Bed Bug Standards (IBBS) give your hotel the tools to effectively manage and prevent bed bug incidents before they escalate.   #IBBS #BedBugs #InternationalBedBugStandard #Hotel #Hospitality

🛏️ HOTEL ROOMS HAVE FEELINGS TOO! 🛠️ If your guestrooms could talk, they’d probably say: “Please, stop ignoring me! 😩” The truth is, a little TLC goes a long way. A leaky faucet today? A flood tomorrow. A squeaky A/C today? A loud 1-star review tomorrow. 😬 That’s why Caliber Lodging keeps hotel rooms happy with preventative maintenance—keeping guests smiling and your reviews shining. ⭐ 🛠️ Packages start at just $75 per room. 🛠️ Two maintenance sessions a year. 🛠️ Zero-interest payment plans. Save money. Save stress. Keep rooms feeling good. Tag a hotelier who needs to give their rooms some love. 🫶 #HotelLife #PreventativeMaintenance #CaliberLodging #HappyRoomsHappyGuests

🚨 Hotel Scam Alert! 🚨 Never trust a random call in your hotel room! If you get a suspicious call asking for your credit card details, HANG UP! 📵 ✅ Always call the front desk DIRECTLY and verify in PERSON at the lobby. Stay smart and protect yourself while traveling! 🔒✈️ #TravelSafety #ScamAlert #HotelTips #StayAlert #ProtectYourself

Hospitality owners play a vital role in providing a safe environment for guests. Take proactive steps to prevent incidents and handle emergencies professionally. A secure hotel not only ensures guest safety but also safeguards your business reputation. #HotelSecurity #GuestSafety #ReputationManagement #WorkplaceSafety #VittatoeConsulting #Consulting #Safety

"Is Your Hotel Bed Bug-Ready? 🛏️" While bed bugs might not be preventable, preparing for them is a game-changer in the hospitality industry. The cost of dealing with bed bugs goes beyond treatment—it includes customer trust, online reputation, and long-term guest loyalty. 👉 Quick Tip: A proactive approach includes regular inspections and training for housekeeping staff to identify early signs. Your team is the first line of defense; their vigilance could make all the difference. At Regions Pest, we’re here to support hotels with expert advice and rapid response solutions that keep your guest experience intact. Ask about our Annual Scheduled Treatments for Maximum Protection and see how we can help create a clean and healthy environment for your guests! 📞 Call us at 972-335-9595 🌐 Visit RegionsPest.com #HospitalityIndustry #HotelProtection #GuestSafety #PestManagement #BedBugAwareness #RegionsPest #ScheduledTreatments #CleanAndHealthy #ProactivePestControl #DFWHotels #HotelSafety #PestPrevention #AnnualProtection #CommercialPestControl #HotelManagement #HospitalityBusiness #TheHotelGroup

"Is Your Hotel Bed Bug-Ready? 🛏️" While bed bugs might not be preventable, preparing for them is a game-changer in the hospitality industry. The cost of dealing with bed bugs goes beyond treatment—it includes customer trust, online reputation, and long-term guest loyalty. 👉 Quick Tip: A proactive approach includes regular inspections and training for housekeeping staff to identify early signs. Your team is the first line of defense; their vigilance could make all the difference. At Regions Pest, we’re here to support hotels with expert advice and rapid response solutions that keep your guest experience intact. Ask about our Annual Scheduled Treatments for Maximum Protection and see how we can help create a clean and healthy environment for your guests! 📞 Call us at 972-335-9595 🌐 Visit RegionsPest.com #HospitalityIndustry #HotelProtection #GuestSafety #PestManagement #BedBugAwareness #RegionsPest #ScheduledTreatments #CleanAndHealthy #ProactivePestControl #DFWHotels #HotelSafety #PestPrevention #AnnualProtection #CommercialPestControl #HotelManagement #HospitalityBusiness #TheHotelGroup

Do you check the self-closing mechanism on your hotel room door? If you don’t, you should. A good self-closing mechanism will close the door, allowing it to lock, even when the door is released from a very short distance. On the other hand, some properties may have door closers that require a further door release distance to close the door and allow it to lock. This means you could leave your room unwittingly unlocked whether you’re inside or outside of it, which poses a whole host of potential problems. It’s best to perform a quick check on the strength of the door closer when you stay in a hotel, and also make sure that the door is indeed locked when you leave your room. #hotelsecurity #travelsecurity

🚨 Friday Safety Brief: Essential Hotel Safety Tips 🚨 As a frequent traveler, I've spent countless nights in hotels from Detroit to Amsterdam. Your hotel becomes your home away from home, and ensuring your safety is paramount. Here are some essential tips to help you stay safe while staying in a hotel: 1️⃣ Choose Your Hotel Wisely: Research the hotel's location and reputation. 2️⃣ Check-In Discreetly: Avoid sharing your room number aloud. 3️⃣ Inspect Your Room: Ensure all locks are functioning properly. 4️⃣ Keep Your Door Locked: Always use the deadbolt and security chain. 5️⃣ Protect Your Valuables: Utilize the in-room safe. 6️⃣ Be Cautious with Strangers: Verify the identity of hotel staff. 7️⃣ Stay Alert in Public Areas: Be aware of your surroundings. 8️⃣ Know Your Neighbors: Familiarize yourself with those around you. 9️⃣ Emergency Preparedness: Identify emergency exits and fire alarms. 🔟 Report Safety Concerns: Report any hazards to hotel management. Your safety is paramount. Taking these proactive steps can make all the difference. Safe travels! https://lnkd.in/ez8FmnZb #TravelSafety #HotelSafety #FridaySafetyBrief #VertexPointSolutions

Is your hotel prepared for all eventualities this summer? The Memorial Day holiday signals the beginning of the key vacation period. For hotels, having a program in place to analyze and act on customer feedback – whether that be through NPS or another metric – is vital. Not only does this type of program enable you to pinpoint what's causing key metrics to rise or fall, in the most extreme scenarios it can also provide an early warning system to prevent crises with huge financial implications. That's exactly what happened with one hotel chain's NPS program. By using Relative Insight to analyze its ongoing NPS surveys, it identified hygiene and bedbug issues that could've led to swathes of the accommodation being forced to close — with accompanying financial and reputational costs. Learn how the hotel averted disaster by using Relative Insight: https://lnkd.in/ghWgYMtM #nps #hotel #bedbugs #npssurvey #guestexperience

☀ Summer - #Businesscontinuity for the hotel sector ☀ Summer, a peak season for #hotels, underscores the need for robust #businesscontinuity plans. High occupancy rates increase the potential impact of #disruptions like power outages, extreme #weather, or #health emergencies. #hotels must ensure seamless operations by conducting #risk assessments, training staff, and maintaining #backupsystems for #reservations and utilities. Effective #communication with guests about #safety measures and #contingency plans is vital. Regular updates and drills prepare staff for #emergencies. Ensuring #businesscontinuity during #summer not only protects revenue but also enhances guest satisfaction and trust, crucial for the hotel's reputation and long-term success. More Info : https://lnkd.in/d8WRbGWM #businesscontinuity #hotel