This is an amazing example of how leadership of any company can foster an employee centric environment while at the same time increasing customer satisfaction and performance. What is the old saying “happy partner, happy life.” The same philosophy works between employers and employees. This is something that alot of companies should be utilizing as it is a win win all around.
Relationship Manager at HAMILTON RESERVE BANK | Providing Commercial Banking, Custodian Banking, Wealth Management & Investment Banking Services | FAST, SAFE & COMPLIANT BANKING
Emotional intelligence (EI) is vital in the workplace as it involves understanding and managing both personal and others' emotions. High EI enhances communication, collaboration, and leadership, leading to better conflict resolution and a positive work culture. It significantly boosts individual performance and strengthens team dynamics, driving overall organizational success.