Dr Patrick Liew’s Post

"𝐈𝐬 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐠𝐫𝐨𝐰𝐭𝐡 𝐬𝐭𝐮𝐜𝐤 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐛𝐫𝐨𝐤𝐞𝐧 𝐩𝐫𝐨𝐦𝐢𝐬𝐞𝐬?" In my 31 years of coaching and advisory services, I’ve seen one truth stand out: the promises you make—and keep—define your success. Here’s the reality: three promises every SME owner MUST keep - or risk losing everything: 𝐁𝐫𝐚𝐧𝐝 𝐏𝐫𝐨𝐦𝐢𝐬𝐞: What your customers can always trust you to deliver. It’s the foundation of loyalty. 𝐔𝐕𝐏 (𝐔𝐧𝐢𝐪𝐮𝐞 𝐕𝐚𝐥𝐮𝐞 𝐏𝐫𝐨𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧): What makes you the obvious choice for your clients. Without it, you’re just another option. 𝐄𝐕𝐏 (𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐕𝐚𝐥𝐮𝐞 𝐏𝐫𝐨𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧): The promise that inspires your team to stay, grow, and bring their best every day. Why these promises matter: Companies that view customer service as a value centre—rather than a cost centre - experience 3.5 times faster revenue growth. Broken promises drive away customers, employees, and opportunities. Customer service is no longer a department, it’s a company-wide attitude. So, where do you start? Review your website and messaging for clarity in your Brand Promise. Ask your best customers what they value most to sharpen your UVP. Talk to your team to uncover gaps in your EVP—then close them. Our clients achieve remarkable results by aligning these promises: ✅ 58% average yearly net profit growth ✅ 170% increase in business value within 18 months Swipe through the carousel to see how these promises overlap to unlock trust, growth, and retention. So, here’s the challenge: "Which promise—Brand, UVP, or EVP—needs your attention today? The one you choose could unlock your next breakthrough." Remember: Promises aren’t just words—they’re the foundation of your legacy. 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐕𝐚𝐥𝐮𝐚𝐭𝐢𝐨𝐧 | 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐖𝐢𝐬𝐝𝐨𝐦 | 𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐒𝐦𝐚𝐫𝐭 | 𝐄𝐱𝐢𝐭𝐢𝐧𝐠 𝐒𝐭𝐫𝐨𝐧𝐠 As an advisory and coaching practice, Outcomes Business Group UK help ambitious leaders turn complexity into clarity, driving growth, precise valuations, and profitable exits with tailored strategies backed by decades of experience. bizval delivers precise, reliable valuations and tools that empower professionals serving the SME sector to enhance their client relationships - building trust, driving growth, and ensuring successful outcomes.

MSME Growth Summits are a great opportunity for aspiring business owners to connect, exchange ideas and form strategic partnerships with like-minded Industry leaders. You will be able to gain direct access to expert advice, industry trends, funding opportunities and resources essential for scaling your business. That’s why, entrepreneurs in #Mumbai should seize this chance to connect with key players and drive their ventures forward. On 29th June 2024, at Courtyard by Marriot, Andheri East, Mumbai. Check out this post by Uma Mansharamani for more details. #Businessgrowth #Tajurba #MSME #Businessgrowth #b2bmarketing #fundraising #Networking #entrepreneurs #entrepreneurialsuccess #businesssuccess

It's true in business world, however.... ....we are shifting focus of Entrepreneurs or Individuals from revenue to purpose while still growing holistically, significantly. In my 11+ years of working with entrepreneurs, I’ve found that only 1-2% have genuinely discovered their purpose, articulated it well, aligned all resources toward it, and communicated it regularly with stakeholders. One of the reasons entrepreneurs don't dedicate enough time, thought, and energy to discovering, designing, and communicating their purpose is because it’s not immediately rewarding like sales. It’s an invisible process, a matter of heart and soul, and goes beyond titles or profiles. It’s not about choosing fancy words to display on a website or social media to impress others; it’s about doing everything with that purpose at the core. At Pro-Nirmaan, we too started our journey with a clear vision, mission, and values. Every choice, decision, program, and even collaboration with individuals or entities revolves around the purpose we've discovered. Our North Star is the *Holistic Growth* of our clients. We don’t just aim for our clients to grow economically and professionally; we also ensure they focus on personal aspects of life, including self-care, health, family, social responsibilities, and more. If you're an entrepreneur, take a moment to introspect: - Have you discovered, designed, or communicated your purpose to your team? - Is your purpose clear, compelling, and does it inspire you daily? - Has your purpose become the reason you live and work every day? - Are your business, resources, and strategies aligned with this purpose? - Is everyone in your organization aligned with the company’s purpose, values, and vision? I firmly believe that choosing a business is about choosing the purpose that burns inside you—an opportunity to live that purpose every moment. 🕵️If you feel inspired to discover your purpose, either for yourself or your organization, don’t hesitate to reach out to us or any coach who understands the process of discovery. Just go for it!🏃 Pro-Nirmaan Learning Solutions #wisechoices #purpose #vision #mission #values #business #holisticgrowth #coaching #consulting #training #pronirmaan

Rising to the challenge: How SMEs are fuelling growth amid uncertainty Management Today and American Express got together with a range of SME leaders for a delicious breakfast and roundtable discussion, read their key business insights here: https://lnkd.in/eexr4TGf

Is your consulting firm’s growth stagnating? Does it feel like your team is disjointed? Each gear moving at a different speed and in various directions? If you feel unsupported and alone in your business development efforts, you are not alone. Most consulting firms I talk with struggle to gain traction at certain inflection points. These tend to happen around the following annual revenue targets: $10M, $20M-$30M, and again somewhere in the $50M-$100M range. These points of stagnation are confusing. You’ve had traction in the past and seen positive growth year-over-year, but suddenly, growth slows. The reasons behind these stagnation points are specific growth gaps that aren’t apparent until your organization hits a certain size because they are masked by inertia. Here are some example growth gaps: • Failure to recognize foundational growth problems • Addressing foundational problems with tactical solutions • Founder/partner-led business development • Over-reliance on existing relationships and account expansion • No clear sales management or process • Inconsistent data collection and forecasting • Lack of marketing at a strategic level • Disparate goals and objectives across teams • Siloed business development led by each practice lead • Lack of understanding of the ideal customer profile • Starting new practice haphazardly to fill a client's need • Disjointed messages across individuals and teams • Unclear sales and marketing accountability These gaps will appear in an organization at some point, usually at one of the inflection points discussed above. It typically looks like each function moving at its own pace in the direction of least resistance. This causes finger-pointing and inefficient use of resources. Momentum is absorbed by infighting between functions rather than getting the multiplier effect of a unified go-to-market strategy. The only way to resolve these growth gaps effectively is to align your teams on the specific gaps at each inflection point, create a unified plan, ensure accountability, and implement the proper change management to align your team. This proactive approach takes planning and work upfront. It requires self-reflection as an organization and from individual leaders. The result? The compound power of an aligned GTM keeps all teams moving at the same speed toward unified goals. Alignment is the clutch that puts your growth function in gear to give your organization the traction you need to speed into the future. Want to identify the growth gaps your team needs to focus on? Take the Consulting Firm Growth Gap Assessment. It will take 20 minutes and show you the areas your team needs to focus on to get the alignment you’re looking for. Take the assessment: https://lnkd.in/dTRby8yM Or reach out to me about one of our open Fraction Growth Leaders who can help you identify where your team is losing traction. #professionalservices #managementconsulting

⭐ Excited to share that I have recently earned my INTERNATIONAL BUSINESS PROFESSIONAL CERTIFICATION📌! This achievement enhances my skills in identifying market gaps and transforming ideas into successful ventures and demonstrates my commitment to professional growth. I look forward to applying this knowledge to drive impactful results. I Always eagerly await to explore new knowledge and opportunities as well. #entreprenuer #foodprenuer #Business #firsttimeentreprenuer

🌟 Accountability: The Backbone of a Thriving BNI Chapter 🌟 This week, during our in-person meeting, we discussed our #Accountability core value. Within our #BNI chapter, the commitment to holding ourselves and one another accountable is what sets us apart and drives our collective achievements. 💡 Why Accountability Matters: Consistency in Engagement: Regular attendance and active participation ensure that we are always there to support and learn from each other. Quality Referrals: By committing to understanding each other’s businesses deeply, we provide quality referrals that lead to meaningful connections and opportunities. Personal Growth: Holding ourselves accountable means setting goals, taking action, and continuously striving to improve, both personally and professionally. 🤝 Together, We Achieve More: In our BNI chapter, we embrace accountability by: Setting Clear Expectations: From attendance to referral goals, having clear guidelines helps us stay on track. Offering Constructive Feedback: Providing and receiving honest feedback helps us grow and improve. Celebrating Successes: Recognizing and celebrating each other's achievements fosters a positive and motivating environment. It can be hard as business owners to be accountable to our own, long-term business goals vs. the short-term demands of the day-to-day. And by holding ourselves and each other accountable, we create a culture of trust, reliability, and excellence. It’s this culture that propels our chapter forward, ensuring that every member and their businesses thrive. If you're ready to make accountability more a part of your business growth plan, come visit a chapter and see what it looks like in person. 🚀 #BNI #Accountability #Networking #BusinessGrowth #ProfessionalDevelopment #Teamwork

Small changes => Big gains Creating value for clients is my top priority. So when I first meet a new client I see what small changes they can make that will generate big gains in their business.  Here are seven of these small changes: 1️⃣. Pricing:  Not charging for the value delivered. I recently worked with a client who had the opportunity to 2X their fees. 2️⃣. Retainer: Giving away too much free advice. I can understand why this happens as it is important to help clients. However, it is equally important to set boundaries and agree a retainer fee when appropriate. 3️⃣. Mindset:  Self-sabotaging behaviours often prevent growth. I have not worked with a client that hasn’t benefited from a mindset refresh. Interestingly, it is often influences from our past that can prevent business growth. 4️⃣. Proposals: Turning off clients with poorly constructed proposals. I’ve come across proposals that would have won a powerpoint design award (when a simple Word document would have been fine), others that were more sales documents and some that would be more appropriate for a building contractor submitting a bid. 5️⃣. Wrong offer flow:  Trying to sell a BIG project to a company that hasn’t worked with the consultant before. Instead it is optimal to demonstrate value and expert knowledge first via some form of upfront (paid) ‘diagnostic’. 6️⃣. Lifetime value: Not thinking about the lifetime value of a client company. A large client firm, particularly a multinational, needs to be considered as a ‘market’ and not a single client. Think of it in this way and all sorts of opportunities will come to mind. 7️⃣. Focus:  Spending all their time working IN their business and very little time ON their business. This can result in numerous issues, from going from feast to famine, to not thinking about and creating a business they truly want. Reflect on this list and ask yourself, “What small changes can I make in my business that will generate big gains”. Enjoy your day, Roger #independentconsultant #executivecoach #managementconsultant #expert

🌟 Feeling hesitant about choosing the right consulting company? We understand the importance of finding the perfect fit for your landscape business. Here’s why KTC might be the solution you’ve been looking for: ✅ Industry Experience: With over 39 years of experience in the landscape industry, we’ve walked the same path as you. We’ve faced the challenges, overcome the obstacles, and learned what it takes to succeed in this competitive field. Our deep understanding of the industry allows us to provide tailored solutions that address your specific needs and goals. 🌱 Tailored Solutions: At KTC, we believe in the power of customization. We know that every landscape business is unique, with its own set of challenges and opportunities. That’s why we take the time to listen to your concerns, understand your goals, and develop customized solutions that are designed to help you succeed. Whether you’re struggling with operational inefficiencies, marketing challenges, or financial hurdles, we’ll work with you to develop a plan that meets your needs and fits your budget. 👍 Positive Feedback: Don’t just take our word for it – hear what our satisfied clients have to say. We’re proud to have helped countless landscape businesses achieve their goals and overcome their challenges. Our clients consistently praise our expertise, professionalism, and dedication to their success. When you choose KTC, you’re choosing a trusted partner who is committed to helping you achieve your goals and grow your business. 💼 Ready to take the next step? We understand that choosing the right consulting company is a big decision. That’s why we offer a free 20-minute consultation to help you assess our expertise and see if we’re the right fit for you. We also host several professional events and workshops where you can gain insight into the methods we use – all at cost price. Don’t let hesitation hold you back from reaching your full potential. Schedule your consultation today and take the first step towards a brighter future for your landscape business. #SuccessAhead #BusinessSuccess #LeadershipWisdom #ProvenStrategies

🌟 Feeling hesitant about choosing the right consulting company? We understand the importance of finding the perfect fit for your landscape business. Here’s why KTC might be the solution you’ve been looking for: ✅ Industry Experience: With over 39 years of experience in the landscape industry, we’ve walked the same path as you. We’ve faced the challenges, overcome the obstacles, and learned what it takes to succeed in this competitive field. Our deep understanding of the industry allows us to provide tailored solutions that address your specific needs and goals. 🌱 Tailored Solutions: At KTC, we believe in the power of customization. We know that every landscape business is unique, with its own set of challenges and opportunities. That’s why we take the time to listen to your concerns, understand your goals, and develop customized solutions that are designed to help you succeed. Whether you’re struggling with operational inefficiencies, marketing challenges, or financial hurdles, we’ll work with you to develop a plan that meets your needs and fits your budget. 👍 Positive Feedback: Don’t just take our word for it – hear what our satisfied clients have to say. We’re proud to have helped countless landscape businesses achieve their goals and overcome their challenges. Our clients consistently praise our expertise, professionalism, and dedication to their success. When you choose KTC, you’re choosing a trusted partner who is committed to helping you achieve your goals and grow your business. 💼 Ready to take the next step? We understand that choosing the right consulting company is a big decision. That’s why we offer a free 20-minute consultation to help you assess our expertise and see if we’re the right fit for you. We also host several professional events and workshops where you can gain insight into the methods we use – all at cost price. Don’t let hesitation hold you back from reaching your full potential. Schedule your consultation today and take the first step towards a brighter future for your landscape business. #SuccessAhead #BusinessSuccess #LeadershipWisdom #ProvenStrategies