Great article by Rosen Report on why in-store retail is NOT DEAD. Visits to indoor malls have increased by 8.6% since 2023, open-air shopping centers by 6.2%, and outlet malls by 5.7%. GenZ is boosting mall growth, with 97% valuing in-person shopping. They go to malls to hang out with friends, showing a preference for the brick-and-mortar experience. Customers appreciate trying products in-store, getting expert advice, and enjoying dynamic experiences that blend technology. And, Luxury Outlet Sales have surged by 35% from 2021, according to Forbes. Embracing technology and creating engaging in-store events is key to drawing people back to physical retail spaces. #RetailTrends #GenZShopping #LuxuryRetail #outlets #customerengagment #malls #technology #customerexperience #rosenreport #NBC #GenZ #retailers #TopRetailExpert #Forbes #events Stephen Yalof Chris Igwe Tanger Olivia MeyerClay Lute Ian Scott Matt Mueller RETHINK Retail Ghalia Boustani. Ph.D Lisa Quier Wagner
Thank you for sharing Linda!
These are great stats. And it's awesome to see the growth is coming from a younger generation. This is the time for brands to create a life long relationship with their next-gen customer. Thanks for sharing Linda Johansen-James!
Linda Johansen-James It's always nice to read data backed articles asserting that malls are healthy, even in the digital age. Both can co-exist
Chief Digital Officer | E-Commerce & Digital Transformation Authority | Award-Winning Innovator | Digital Transformation
5moGood to see malls doing well and attracting younger shoppers. I think creating experiences that mix online and offline elements is important. Wonder what new ideas retailers will come up with next.