Loyco’s Post

Did you know? 🔘 60% of customers are more likely to shop with brands that offer an integrated gift card experience, whether online or in-store. 📈 🔘 Retailers with omni-channel loyalty programs see a 30% boost in customer retention. 🎉 🔘 Gift card sales increase by 20-25% when customers can seamlessly redeem them across all channels! 🛍️💻 In our latest case study, see how MANI / Larssen Sko AS is driving sales and customer loyalty by implementing a unified gift card and loyalty solution powered by Front Systems and Loyco! 🌐📲 Curious about the results and best practices? Dive into the full story! 👇 #CaseStudy #CustomerLoyalty #Omnichannel #GiftCards #RetailTech

Picture this: a customer meticulously crafts their online grocery list, hoping to save time and avoid a trip to the store. But when they reach the checkout screen, they find that half the items are out of stock. Delivering a flawless online shopping experience should be a top priority for grocery retailers. Unfortunately, many shoppers still frequently encounter out-of-stock items, leading to lost sales and frustrated customers. Studies show stock-outs can cost retailers millions, with the financial loss being just as detrimental as the damage to brand reputation and customer loyalty. If this sounds familiar, swipe through to find out how to enhance your online availability and keep your customers happy! 🔗 https://lnkd.in/edsxDZ7G   #omnichannel #grocery #retail #onlineshopping #customerexperience #supplychain #inventorymanagement #inventoryoptimization

➡️Read our blog about Grocery Retail: 3 Strategies Grocers Can Use to Enhance Online Availability and Avoid Losing Their Omni-Channel Customers.🍋🍎🍉 #GroceryRetail #RetailAnalytics #Retail #Lebensmitteleinzelhandel #Einzelhandel

Why is “trust” building so crucial for retailers to achieve success in online shopping? In the world of shopping, the most important thing is to make customers happy. As people's buying habits keep changing, "trust" becomes a crucial part of this shift. When customers trust the retailer they're buying from, they're willing to spend more money. Even younger customers worry about their personal information from being stolen, when shopping online. They want their data to be safe so they can enjoy shopping without any issues. Since the checkout process can be at risk in online shopping, retailers must focus on protecting the sensitive information of customers from data breaches. Retailers can further make the shopping experience secure and easy for the shoppers by helping them to avoid problems like online payments getting rejected. The key is to find the right technology that can make the shopping journey smoother from wherever the customer choose to make the transaction. Trust doesn't happen automatically; retailers need to keep working on it. By creating stronger ties, retailers can make sure that customers trust them at every step of their shopping journey. #ShoppingandtheRetailIndustry #Ecommerce #Retail #OmniChannel

Understanding and implementing diverse return options can make a significant difference in your business’s success. From refunds to gift cards, explore how each method impacts customer loyalty and revenue retention. Read the blog: https://lnkd.in/eEzw9JNV #Ecommerce #CustomerExperience #RetailStrategy #retail #omnichannel

Interesting summary via PYMNTS on Nordstrom’s Q3 results. The key? Aligning customer preferences with business strategies. ✅omnichannel digital experiences for shoppers. Serving customer where, when, and how they want to shop. ✅ Operational optimization in the supply chain for fast order fulfillment. Returns that come in faster mean allows for faster processing, inspecting, and getting the items back into inventory in a sellable condition in less time, increasing the product’s overall full price exposure. How can we create better payment experiences for B2B buyers? #cx #userexperience #digitaltransformation #customersuccess #wdiragency #wdir #uxinb2bpayments #uxconsultant #uxstrategy #experiencedledgrowth #digitalbanking #digitalpayments #realtimepayments #b2bpayments

The Role of QR Codes in E-Commerce and Retail QR codes are transforming e-commerce and retail by enhancing customer experiences and simplifying access to information. #Key Benefits _Instant Access: Customers can scan codes for videos, images, and product details, aiding informed purchases. _Visual Engagement: Showcase products through high-quality visuals linked to QR codes, reducing uncertainty. _Personalization: Deliver tailored recommendations based on customer data. _Streamlined Checkout: Simplify buying processes with mobile payment options. #Retail and Wholesale Advantages _Promotions: Use QR codes for discounts and loyalty programs to boost traffic. _Inventory Tracking: Improve stock management with real-time data. _Customer Feedback: Gather insights directly from shoppers. #Special Offer from MakeBranded If you're in e-commerce or retail, check out MakeBranded.com for 6 months of free QR services. This can help increase followers and build trust. Integrating QR codes is essential for modern shopping. Visit MakeBranded.com to explore their offerings and enhance your customer experience! Connect: makebranded@gmail.com #Ecommerce #RetailTech #CustomerExperience #DigitalMarketing #QRcodes #RetailInnovation #EcommerceTips #MobileShopping #OmniChannel #BrandEngagement #ShopSmart #OnlineRetail #CustomerJourney #TechForRetail #MarketingStrategy

SHOPIFY PLUS: THE CONNECTED COMMERCE SOLUTION FOR RETAIL ENTERPRISE Is your business stuck in the retail management maze, facing issues like: - Chaotic management with disjointed store systems and sales channels. - Customer experience is fragmented between online and offline shopping. - Suboptimal payment systems are affecting customer satisfaction. - Lack of detailed customer information, leading to ineffective marketing strategies. 👇Check out the image below to better understand how Shopify Plus features comprehensively solve these problems for your business. #ShopifyPlus #RetailSolutions #Omnichannel #meowcart

Great data from Neil Saunders on the growth of #bopis or #curbsidepickup. Strong growth, yet #shoppers report a clunky and sometimes failing experience. This isn't the time to lose shoppers, and its cheaper and easier to drive #shopperloyalty by improving #brilliantbasics, (vs incurring #customeracquisitioncost of acquiring new shoppers). Are shoppers happy with the #bopis experience at your #retailer #customer locations? Have you as #brandleaders experienced it firsthand? What can you do to help them drive improvements?

The number of customers collecting online orders from stores continues to grow strongly. From the consumer point of view, two of the most attractive features of "buy online pickup in store" are being able to get products quickly and convenience. However, expectations are usually high and consumers want a seamless experience that spans the entire shopping journey, from shopping, through ordering, to pick-up and returns. While most retailers have become more adept at offering this, problems still remain. Our latest data show that 36% of consumers report having issues using retail apps or websites when placing or collecting their orders. The chart below breaks down what these issues are. The lesson is that store-based fulfillment needs to be supported with proper systems, dedicated areas, and adequate labor resourcing. Ad hoc approaches will not support increased order volumes or maintain customer satisfaction. Luckily more retailers are pivoting to this approach and we have seen dissatisfaction drop over recent years. However, more work is still required to optimize this area. #retail #retailnews #omichannel #multichannel #BOPIS