Luke Shevels’ Post

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Sales Leader | Non Executive Board Director | Passion for Interior Design

Majority of us will ask our clients to provide us with a review or testimonial. But when was the last time you left a review? ⭐ ⭐ ⭐ ⭐ ⭐ Plenty of us will have positive experiences but forget to leave a review. Whether it be for a restaurant, contractor or shopping. It's so important that these times are recognised to enable the company to know what is going right and celebrate those wins. Many will be very hot to leave a negative review, so it's vital that this is balanced (where warranted) with spreading some positivity. Try to take 2 minutes now to leave a positive review for someone/place. If you can, try to recognise a staff member that stood out to you. I know that our team really appreciates it when they get a personal mention 😄

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Paul Matthews, CCXP

Certified CX Pro helping SME's in Sussex & Surrey increase customer loyalty via bespoke customer experience services. ⭐️High Quality Mystery Shopping⭐️Customer Feedback ⭐️Customer Journey Mapping⭐️CX Training⭐️CX Speaker

2mo

Great point, Luke. Encouraging positive reviews can certainly help balance out the narrative. However, taking it a step further by asking for feedback, rather than just reviews, can provide even more value. Feedback invites clients to share constructive insights—whether it’s about a standout team member or suggestions for improvement. This proactive approach not only enhances customer experience but can also reveal trends that direct business improvements. By connecting feedback loops directly with review platforms, businesses can naturally generate more positive online testimonials and reviews. Plus, it creates an environment where clients feel truly heard, which fosters loyalty and trust in the brand.

Duncan Scott

Now when I shoot people they smile - Professional Brand Photographer | Head Shots | Event Photographer | Veteran | Accomplished Coffee Drinker. FOLLOW #medicalandrescuebrandphotography

2mo

How true. To be honest I’d never thought of it that way

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Paul Hetherington. MBA FIoD

Wise Old Owl 🦉 Helping Business Owners, CEOs and Shareholders Grow Themselves, their Teams, their Businesses 🚀and their Results 📈. #BetterLeaders #BetterDecisions #BetterResults

1mo

If it’s ⭐️⭐️⭐️⭐️⭐️ or ⭐️ I regularly leave Trip advisor review. Don’t really for other services. Great question Luke, I will going forward 👍

David Ruddle

📢 Championing Eastbourne’s Best Businesses Through Community Reviews

2mo

I agree, over the years I've tried my best to leave helpful reviews that WOW the business owner! This was the reply from a business i bought a new mattress from!

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Mina O'Brien

Founder. Social Media Marketing & Training Consultant. Chair/Director of Eastbourne Carnival CIC🎉

2mo

Very true!

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Terry Arnold

Leading Market Research and Brand Consulting Firm. Over 8,500 Followers.

2mo

Nice!

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