LuLu Group India’s Post

Malabar Gold & Diamonds, a leading name in India's jewelry retail landscape, unveiled its newest store in the heart of Satara, Maharashtra. Spanning an impressive 5000 sq. ft., this marks Malabar Gold & Diamonds' inaugural venture into Satara, its 25th in Maharashtra, and the 37th in the bustling West Region. This expansion underscores the brand's dedication to providing an unparalleled jewelry shopping experience to its patrons. #retailnews #retailtrends #retailsector #retailindustry #retailing #retailresults #retailupdates #businessnews #retailgrowth #retailsectornews #retailindia #retailreports #retailtechcase #retailtrend M P Ahammed, Chairman of Malabar Group Ashwini Mugali Gaurav Bhola Rahul Ranjan Charu Lata Thakur Gopal Purohit Mohit Sharma Rasitha Begam Abdull Muzammil Abhishek Kumar Amit Upadhyay Rajeevan Nair Sarib Hussain Elangovan A Moulina Kumar ANEES BASHEER KP Sujit Mondal Sanjay Verma Vipin Wilson

EL&N London, a globally acclaimed lifestyle and #café brand, has opened its first Indian outlet in Mumbai in partnership with #Reliance Brands Ltd (RBL) at Jio World Plaza, Bandra-Kurla Complex. Click on the link below to know more... EL&N London I Reliance Brands Limited I Reliance Brands Limited I Alexandra Miller #newstorealert #JioWorldPlaza #Mumbai #RelianceRetail #retailindustry #retailgrowth #retailing #businessgrowth #Indianretailmarket #retailresults #retailindia #retailupdates #retailsectornews #businessnews  #retailbusiness #ir #IndiaRetailing

EL&N London, a famous café brand, has opened its first Indian café at Mumbai’s Jio World Plaza with the help of Reliance Brands Ltd. Known for its beautiful designs and special dining experience, EL&N is bringing its popular menu with items like smashed avocado toast and delicious cakes. They’ve also created dishes just for Indian tastes. This is a big step in India’s luxury dining, where people now want more than just good food they want unique experiences. Reliance Brands Ltd is growing its food portfolio by adding EL&N, alongside other famous names like Pret A Manger and the upcoming Armani Café. This move meets the rising demand for new and creative dining experiences, showing how important experiential dining has become in today’s market. Market Insight: As Indian consumers become more sophisticated, Mumbai’s Bandra-Kurla Complex is turning into a hotspot for top international brands. The opening of EL&N strengthens Mumbai’s role in global luxury dining trends. Read More: https://lnkd.in/dyay38qr #retailexpansion #luxurydining #mumbaifandb #reliancebrands #elnlondon #indianmarket #experientialdining

𝐖𝐡𝐚𝐭'𝐬 𝐫𝐞𝐚𝐥𝐥𝐲 𝐭𝐫𝐞𝐧𝐝𝐢𝐧𝐠 𝐢𝐧 𝐇𝐨𝐭𝐞𝐥 𝐃𝐢𝐬𝐩𝐨𝐬𝐚𝐛𝐥𝐞 𝐒𝐥𝐢𝐩𝐩𝐞𝐫𝐬 𝐌𝐚𝐫𝐤𝐞𝐭? 𝐊𝐧𝐨𝐰 𝐌𝐨𝐫𝐞: https://lnkd.in/dGW2kxKZ The Hotel Disposable Slippers market refers to the segment of the hospitality industry that involves the production, distribution, and sale of single-use slippers provided by hotels to their guests. These slippers are typically used for hygiene and comfort during a guest’s stay and are often found in mid to high-end hotels, resorts, and spas. 𝐆𝐞𝐭 𝐒𝐚𝐦𝐩𝐥𝐞 𝐏𝐃𝐅 𝐇𝐞𝐫𝐞 👉 https://lnkd.in/dXrxGh7c   Appearus Products, Kolunhome&Jasmine, Huini USA Beauty, Haon Group, Universal Textiles, Nicely Neat, ELIYA Hotel Linen, SerrentiS, Xinsun, Slippers Manufacturers, Out of Eden, Hotel Products Direct, Diogen JSC, Flipkart, Mellcrest 𝐁𝐮𝐲 𝐍𝐨𝐰 𝐭𝐡𝐞 𝐋𝐚𝐭𝐞𝐬𝐭 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐑𝐞𝐩𝐨𝐫𝐭 👉 https://lnkd.in/dBF75xqD Source: HTF Market Intelligence Consulting Pvt Ltd The Market Mastermind #HotelDisposableSlippers #consumergoods #retails

🗾 ‘Country of origin’ adds value and prestige as you’re using an already established credibility of a country to your product! German cars Swiss chocolates Belgian waffles French aircrafts 🧠 All of these mentioned above automatically have a higher perceived value and quality in the consumer’s mind! ☕️ Tim Hortons is a coffee and restaurant chain from Canada which have now opened up stores in India as well. Coffee is an extremely booming industry with experiential stores and D2C brands scaling. 🍁 But what made me surprised was the extent of Canadian brand identity that Tim’s has chosen to carry forward in their Delhi & Bangalore stores because Canadian coffee doesn’t hold a special place in my head! 🇨🇦 Now there is nothing wrong in promoting your country of origin or ‘made in’ tags but Canada is not particularly known for its coffee! Indians don’t perceive Canada as a luxury/premium coffee market either! 💬 GI (Geographical Indication) tags on products does make sense (India wanted these on its rice and rajma that was being exported) and it is an added prestige but when coffee is famous from Brazil/Vietnam/Columbia why stress so much on your Canadian origin? ***** Follow Vidit Sidana for more such interesting conversations about Marketing and Branding #marketing #branding #coffee #fmcg

I got a chance to spend 3 hours in Mumbai's Palladium Mall. I was not looking to buy anything - just with someone else. https://lnkd.in/e463scRg. It's snazzy and glittering. It's where well-off people in that part of Mumbai go to buy so-called "international" goods - things made mostly in Western countries that are bought in many countries. There's also some Indian stuff (clothing and food) but not at the high prices of international goods. I spent some time at the cafe. https://lnkd.in/e72MYVgW, since I had no desire to buy anything in the mall shops. The food was similar to what I can routinely get where I live in the suburbs of Washington, DC, and slightly cheaper than in the US at market exchange rates (but not at PPP exchange rates). You can get better tea elsewhere in India at a much lower cost. The economic issue is: Is this where the rest of India is also heading, and getting there in a few years? (Did not go to Pune and Jaipur malls). I mean, lots of spending on expensive foreign goods, with just a few Indian brands rising to luxury status.

How to destroy #brand #loyalty one cup at a time: #Case - #Brand - #Bikanerwala #Value #Proposition - decent taste, cleanliness, quick service at reasonable price Venue - Goa Airport Date - 14 Aug 2024 #Product - A cup of tea #Price - Rs 240 - High in comparison to their outlets (where its around 100/-) but airport pricing is higher so you (reluctantly) take that! #Issue - since Bikanerwala's launch ((couple of months back)) at goa airport they were offering tea in large 'kulhad' (glasses made of sand) as they would do in Delhi etc. Since I love their tea, so I was happy to see bikanerwala at Goa Airport, and I bought tea from the outlet everytime I was at the airport. Today, I ordered tea and was expecting the same that i get everytime. To my shock, I got my tea in a small paper cup (see image) for the same price ((thats 1/3rd quantity and no kullhad)) How the #brand made the #experience even worse - 1. They didnt bother to inform #customers about this major change #Solution - it does not cost anything to display different cup sizes on the counter. Show what you are giving, and give what you are showing. 2. When I mentioned this, the #store #employee smiled and said - "sir, the quantity would reduce even further in the comjng days"! (((as if preparing me to have tea in spoons, or as drops))) #Solution - when you make such changes in the product which the customers are not going to like, - - then train the frontline staff to - 1) inform the customer about the change and if possible explain the reason, if possible, 2) to be patient and handle the expected consumer irritation. If not all this, AT LEAST train them that they should not ADD to the customers' irritation by smiling and arrogantly announcing the bad news! 3. I paid the bill amount. The employees did not have change, and expected me to forget the "little balance", which I could have but since I was not happy, I asked for the balance. - And they looked at me in disbelief as if I should be ashamed for asking for this small amount!!!! #Solution - Classic case of #frontline #staff not being trained and sensitized about how to behave. Customer asking for the balance is nothing special or incorrect ... but for them it was! How can the brand react: 3 choices: Good - be proactive and expect such reactions + then acknowledge customers' irritation + work on solutions (mentioned above) Bad - the brand might be getting info that customers arent happy - but still chooses not to do anything Ugly - if the brand acts on customer complaints - and as a measure - punish the employees. - This is the worst scenario, becuase it is brand's mistake, but managers opt for the easiest and cheapest way out , and that is - punish the employees - which does not solve anything!! #lesson - branding is nothing but doing 1000 small things right, every time!!! Ek #chai aur dena, please!

When the dust settles, I expect players like Hatti Kaapi and Subko in the value segement, and Starbucks in the premium segment to succeed in India's cafe market. Especially wary of Third Wave's opening outlets next to Starbucks. On one end, you have India's largest conglomerate and world's strongest cafe brand getting anchor tenant rentals, and Third Wave paying first world rentals in a second (?) world country. Ironically, Blue Tokai's right to win is the absolutely wonderful food served by Suchali's. So they may get saved through better AOV and ADS compared to peers.

Live Tea Stall & Chaat Counter in a Hypermarket!😮 LuLu Group International and their malls are not distant to India; in fact, they are a brand with a strong association with the people from Kerala and the Middle East. Lulu malls are always a central hub of shopping and entertainment, housing many brands. Lulu's #hypermarkets are usually huge (the Trivandrum location is over 18,000 sq. m), offering everything you need from top brands. This store has always amused me, whether it’s the average footfalls, planogram of the store, operational efficiency, or insane sale and discount offerings. My recent visit to Lulu Daily, a sub-brand of Lulu hypermarkets, caught my eye again. Inside the hypermarket, I saw a live counter delivering evening snacks, tea, and coffee. And guess what! The footfall there was insane. Even though the Forum Mall in Cochin, where Lulu Daily is operating, has a fully-fledged food court, people didn’t mind standing in line for the products from this live counter. This has been the case with other products as well historically. These Lulu hypermarkets offer almost all the main dishes found on a restaurant menu, packed fresh and hot according to your needs. With aggressive pricing and the option for consumers to choose the quantity they needed, many opted to purchase food from the hypermarket to enjoy in the food court. It's fascinating to see how the retail landscape is changing according to consumer preferences. Well, the next time when you're going shopping and feel like having a shot of fresh tea/coffee to get you going in the hypermarket, I guess they will be ready with that too. At least lulu hypermarkets already are! PS: I am not sure if Lulu has opened this facility at all their hypermarkets. Do let me know if you have also seen one! #retail #lulu #hypermarkets #malls #consumer #shopping #food