Marshall Institute’s Post

In this episode of The Brand Called You, Prof Dave J Snowden, Director & Founder of The Cynefin Centre, discusses the Cynefin framework and its application in organizational leadership. He explains how the framework categorizes situations into ordered, complex, and chaotic states, comparing them to the physical states of solids, liquids, and gases. Dave explores the evolution of sense-making approaches and their roots in natural science, emphasizing the importance of understanding complexity in decision-making. He shares insights about the differences between human and machine capabilities in problem-solving, particularly in the context of AI. About Prof Dave J Snowden - - Prof Dave J Snowden is the Director & Founder of The Cynefin Centre. - He works on the application of natural sciences to social systems through the development of methods and the SenseMaker® software suite. - In 2008 he won an "Outstanding Practitioner-Oriented Publication in OB" award for a Harvard Business Review article on Cynefin. WATCH:https://lnkd.in/gbegnW7x . . . #Cynefin #ComplexityScience #Leadership #DecisionMaking #SenseMaking #OrganizationalStrategy #AI #Management #StrategicThinking #Innovation #OrganizationalChange #ChangeManagement #Strategy #RiskManagement

In this episode of The Brand Called You, Prof Dave J Snowden, Director & Founder of The Cynefin Centre, discusses the Cynefin framework and its application in organizational leadership. He explains how the framework categorizes situations into ordered, complex, and chaotic states, comparing them to the physical states of solids, liquids, and gases. Dave explores the evolution of sense-making approaches and their roots in natural science, emphasizing the importance of understanding complexity in decision-making. He shares insights about the differences between human and machine capabilities in problem-solving, particularly in the context of AI. About Prof Dave J Snowden - - Prof Dave J Snowden is the Director & Founder of The Cynefin Centre. - He works on the application of natural sciences to social systems through the development of methods and the SenseMaker® software suite. - In 2008 he won an "Outstanding Practitioner-Oriented Publication in OB" award for a Harvard Business Review article on Cynefin. WATCH:https://lnkd.in/dG83QEns . . . #Cynefin #ComplexityScience #Leadership #DecisionMaking #SenseMaking #OrganizationalStrategy #AI #Management #StrategicThinking #Innovation #OrganizationalChange #ChangeManagement #Strategy #RiskManagement

After many early mornings and late nights of editing, formatting and rewriting...I finally submitted the completed version of #humAIn to my superstar publisher Andrew Priestley. It's in his hands now. Here's what real humans have been saying... “Scared of AI? Excited? Not Sure? What if there was a book that cut through the clutter and made it digestible for the rest of us.” Duncan Wardle "This book is essential for leaders committed to innovation while maintaining a deeply human approach to business.” Garry Ridge "Amidst all of the dystopian doom and gloomers, Dave offers a much more optimistic path for businesses that will embrace the future and leverage it for all of our advantages.” Daren Martin "As someone deeply involved in innovation and entrepreneurship, I find this book an essential read for anyone looking to lead with both cutting-edge insight and heartfelt humanity.” Jeff Hoffman "As a high-performance psychologist, I am ready to get my AI on and help my clients create workplaces that celebrate being radically human.” Vanessa Vershaw "humAIn is a must-read for anyone either interested or concerned about the future of AI. The key is creating a culture where people are valued for their humanity, creativity, and ability to think critically." David Komar, NACD.DC Want your own copy of it? www.humainatwork.com #leadership #culture #AI #humanai #artificialintelligence

This book isn’t just about AI and its transformative powers. It is about the complexities involved in achieving such transformations. There are five parts to the book: Human Intelligence Machine Intelligence Organizational Intelligence Competitive Intelligence Political Intelligence Everything will seem like it happens at once. And it is because we will always live in a world of competitive threats from business to business and on a geopolitical level. It has taken me over a year to write this book, and here’s why. Even if AI were to stop its evolution here at its current development, there is enough innovation at this point to cause massive revolutions in how we compete, serve, and deliver innovations. I could have released it six months ago. However, I realized that anyone trying to get ahead of this curve will be behind. I’ve listened to many experts and attended many conferences I can tell you that it keeps changing and advancing. I don’t mince my words in this book. You will find parts of it entertaining as you read about our human past. Some of the prospects our quest for intelligence will create will either inspire you or worry you. Then, there is the geopolitical and economic aspect of this technology. Is it an equalizer and peacemaker or another threat? What makes this book different? I am not focused on what AI is or why we need to pursue it. I am focused on how you need to think and work at deploying and evolving with this technology. How is the most important question every executive and board member must ask? #retailing #strategy #ceo #technology #innovation #management

Excited to share the publication of my co-authored article, "Use GenAI to Improve Scenario Planning," in the Harvard Business Review's special edition "How to Thrive in a GenAI World"! Our article, featured in the top 10 in this prestigious edition, delves into the transformative potential of generative AI in strategic foresight and scenario planning. We explore how businesses can harness GenAI to navigate uncertainties, enhance decision-making, and drive competitive advantage. Grateful for the collaboration with my esteemed coauthors Daniel J. Finkenstadt, Tojin Thomas Eapen, PhD, and Peter Guinto. Together, we aim to shed light on the innovative applications of GenAI that can propel organizations into the future. Check out our article and join the conversation on how GenAI is reshaping the landscape of business strategy and planning! 🚀 #GenAI #education #innovation

🚀 Big News from ActiFi! 🚀 We're excited to support our CEO, Spenser Segal, and his upcoming book, "Artificial Intelligence in Wealth Management: A Leader's Guide." It explores how AI is revolutionizing our industry and how executives can leverage it to stay ahead. Stay tuned as we share excerpts and insights in the coming months. We'd love to hear from leaders in financial services—let's discuss how AI can shape the future of wealth management! #AI #WealthManagement #Leadership #FinancialServices #ActiFi #FutureOfFinance

🚀 Exciting News! 🚀 I’m thrilled to announce that my new book, "Artificial Intelligence in Wealth Management: A Leader’s Guide," is coming out next year! This book explores how AI is revolutionizing wealth management and what this means for the future, reflecting my journey in the financial services industry. The mission behind this book is to guide financial services executives through the AI revolution, helping them stay competitive, relevant, and focused on delivering unparalleled value to clients. In the upcoming months, I'll share excerpts and key concepts from the book here on LinkedIn. I believe the best ideas are shaped through dialogue. Your feedback on the topics will be invaluable as we explore maximizing human value through AI augmentation and redefining client value in our industry. Let’s start a conversation about the future of wealth management, the role of AI, and how we can all lead our firms into this exciting new era. Watch for my upcoming posts, and feel free to share your thoughts, questions, and ideas! #AI #WealthManagement #FinancialServices #Innovation #Leadership #ActiFi #FutureOfFinance

As the Southern Hemisphere summer is upon us, I am gearing to spend the next couple of weeks working on a book entitled "Competing in the Age of GenAI Disruption." So, why write this book? The book addresses a critical conundrum facing the GenAI revolution today: despite capital investments of over $1.4 trillion, the annual revenue needed to justify this investment—$600 billion—remains a distant goal. Why is this happening? Why is the economic potential of GenAI not being fully realized? This book offers a contrarian perspective: the primary issue lies in the dominant focus on “data-led decisions” or “decisions-led data.” While these approaches are valuable, they miss the bigger picture. The real game-changer is monetizing data—unlocking its true value by innovating how organizations turn data into sustainable revenue streams. Drawing on insights from academia, industry, and my experiences with AI-driven innovation, more importantly from thousands of students who have taken my courses on AI and NPD, this book responds to this pressing need by presenting actionable strategies for organizations to thrive in the GenAI era. However, the release of this book will be different in every possible “Academic” way as, true to my roots, it is primarily being written for executives. Watch this space as I make progress on this exciting project in the coming weeks. #innovation #GenAI #Disruption #LeadershipwithAI

Loved all the insight in this article and will be using for class discussion in the future! #internationalbusiness #internationalstudies #strategicmanagement #highereducation

"...asking better questions, not just writing better prompts". Thank you, Hilton Barbour for emphasizing the importance of better questions in this era of AI with easy answers. You're so right saying that "questions are going to be the mechanism to unlock #creativity and #innovation." 💪💪💪💪 I also appreciate that the Harvard Business Review recognises that the best questions in an organization may be the ones that often go unasked. A few lines before, it says leaders must be attentive to avoid sensitive topics... This got me thinking. It is the scope of the last component of their framework, the "subjective questions". Is this really solved with questions? Probably not without a very human leadership in my opinion. "It’s not a matter of asking lots of questions in hopes of eventually hitting on the right ones." I highlight this statement for my part. Their practical framework of questions investigative-speculative-productive-interpretive-subjective is definitively worthwhile, I have no doubt. But I would say it might miss something related to completeness. This is the "Collective Exhaustive" part of the beloved #MECE principle of the #McKinsey folks. How do you ensure you will provide this "big picture" going through the framework? Is a standardized approach feasible? I don't have an answer, unfortunately. My method is intuitive and based on feeling. Faced with the uncertainty of a task, I imagine myself in a sort of dark cave, lighting torches by answering a set of diverse questions. These questions must be based on availability in terms of information/knowledge, while being as speculative as possible. Obviously, knowledge scope is both the acquired and the potential through #continuouslearning. I don't attempt to meticulously illuminate every corner of the cave, but rather aim to sense its boundaries. Once I have this feeling in a reasonable time, I am generally capable of defending a proposed solution, showing a feasible path, while revealing some potential potholes. Obviously, if it appears useful, I will have dug deeper into certain aspects. This is then refined through fruitful debates with peers. No, this is definitively not a scientific methodology, even if the outputs will be as rational as possible. But is there really a systematic method to move forward in the unknown? I suspect there will be always a part of feeling, i.e. subjectivity in problem solving, even with a practical framework made of diverse questions. This reminds me this irresolvable "disconnection between the observers and the observed fueling a crisis of meaning today". (https://lnkd.in/d6Ah9vKT) More questions than answers, but isn't that the journey? 😁 Feel free to share your insights or approaches—I'm eager to explore different viewpoints and learn from diverse perspectives! (original article also in the first comment!)