Customer-Centricity and Design Leadership. Consultant, leadership coach, keynote speaker. Author of Customer Journey Framework, AVOC. Author of Design Leadership Chronicles. Editor of Design Mavericks on Substack.
Today's blog is all about technology advancements and the role of design in this landscape. I share key insights from Amy Webb's outstanding presentation at SXSW, as well as some of my own reflections: 🌀 The emergence of the Technology Supercycle; 🤖 Trends on Artificial Intelligence; 😎 Trends on Connected Ecosystems of Things; 🧠 Trends on Biotechnology; ✏ Opportunities for design and designers. Happy reading!
Service Design Consultant | re:do, telco in an app
11moYes! Few futurists (that I know of) can bring the future to life as vividly and tangibly as Amy:)