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Struggling with time-consuming QBRs? Salesloft was too, until they discovered the power of automation. Salesloft’s customer success managers were spending hours manually pulling data and crafting personalized presentations. It wasn’t just tedious, it took away precious time they could’ve spent building relationships with customers. Their initial solution? An in-house tool built with Google Sheets. But it proved unstable and inflexible. That is where Matik stepped in: With Matik, Salesloft transformed the way they handle data-driven presentations. The results speak for themselves: 🔹 4,300+ hours saved annually—QBRs now take minutes instead of hours. 🔹 98% renewal rate and 86% upgrade rate for customers who received a QBR. 🔹 $60M in ARR influenced by QBRs created with Matik. 🔹 Over 5,000 presentations and 395,000 data insights delivered in just 12 months! Want to read more about how Matik helped? Take a look at our case study here: https://lnkd.in/gaaxCaFE #customersuccess #csm #revenueoperations #revops

Build vs. Buy: How Salesloft Invested in Their CSMs by Choosing Matik

Build vs. Buy: How Salesloft Invested in Their CSMs by Choosing Matik

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