McAnany Construction Inc’s Post

Empowering Installers, Delivering Excellence At Aquadam, our installation teams aren't just workers—they're entrepreneurs empowered to make every job their best. 🚀 Discover how this commitment to quality creates lasting customer satisfaction. 🔗 Find Out More

Many Service Departments struggle with team morale and customer satisfaction. But what if the solution lies outside the automotive world? In our latest SDR episode, we discuss how barbecue competition principles could transform your service department culture. Are you open to unconventional ideas to improve your Dealership's performance? This is a must watch...

⚡ Day 2: Speed Killer No. 2 - Mastering Customer Satisfaction through Systems of Excellence Are your customers thrilled with your service? If not, it’s time to refine your systems. Today, we’re focusing on how to build a team that’s aligned with clear standards of excellence, ensuring every interaction leaves your customers satisfied and eager to come back. 🎥 Watch 'Creating Systems of Excellence for Outstanding Customer Service' and elevate your business to the next level! https://lnkd.in/gVix268Z

Many Service Departments struggle with team morale and customer satisfaction. But what if the solution lies outside the automotive world? In our latest SDR episode, we discuss how barbecue competition principles could transform your service department culture. Are you open to unconventional ideas to improve your Dealership's performance? This is a must watch...

Did You Know -: What Makes San Automotive Products the Best in the Market? In the competitive landscape of automotive products, distinguishing oneself as the best requires a combination of innovation, quality, and customer satisfaction. San Automotive has not only met but surpassed these benchmarks, setting a standard of excellence that defines its products as leaders in the market. Read More - https://lnkd.in/g-wkFVkK

We celebrate Quality Month ✨ This month we focus on what defines our work: the constant search for excellence! Quality is not just meeting standards, it is exceeding expectations and generating trust. 🌟🔍 Every process we evaluate and every detail we adjust is a step towards a culture of continuous improvement, where every project and every product meets the highest standards. Because we understand that quality is the key to success and customer satisfaction. #QualityMonth #Excellence #QualityControl #QualityCommitment #ContinuousImprovement

❤️ I’m super surprised (and a bit emotional) but completely honored to be receiving this award for the 2nd year in a row. My day to day has me working with every department within our company, so to know that I was still able to impact individual customers throughout their relocation is truly humbling. One thing I know for sure is that I refuse to let the ball drop when it comes to customer excellence. I’m a bit of a bulldog. If there’s a challenge, I’ll work until there’s a solution. Someone once told me (thanks dad😊): 👉🏼 You do whatever it takes to add value to a company and help them succeed. Whether I’m supporting sales, claims, customer service, IT, marketing, accounting, operations, warehouse, crews, drivers, etc., my job remains the same: I do whatever it takes to help the team be successful so they can exceed our customers’ expectations. Wherever they need me to be, I’m there. I’m not defined by my title. I’m defined by my passion for success and my ability to lead, regardless of the position I hold. What an honor this recognition truly is. I’m grateful for the amazing team that I’m on. I’m grateful for the amazing customers that I have gotten to work with over the years, who put their trust in me to take the stress out of an extremely stressful time. I’m grateful for all the opportunities that have presented themselves for me to capitalize on. There’s no telling what the future holds for me, but for now, I’m just going to appreciate the value that I bring and celebrate the impact my efforts have. ❤ Here’s to that.  🥂 #personalgrowth #customerexperience #grateful #personaldevelopment

Feedback is important whether it’s good or bad. When’s it’s bad it helps us work on our weaknesses and grow. When it’s good it shows you understand your clients needs and have built a positive relationship. Nice to see some good feedback across a few departments. Well done all.

To Be a people driven company

How did San Francisco's transit system achieve its highest customer satisfaction rating ever this year? In part, it's due to the expansive speed, reliability, and frequency improvements we've delivered in the past decade. Read all about it below, with lessons for cities across the country (and beyond) that want to transform their transit system on a limited budget. Full report below and available here: https://lnkd.in/ghrVVZDP