✨ What do Saint Nicholas and Customer Support have in common? 🎅✨ Both are rooted in a mission to help others, spread kindness, and create positive experiences. While Saint Nicholas is known for his generosity and goodwill, customer support teams live out these same values in the modern world. 🔑 Here’s the connection: 1️⃣ Meeting Needs with Generosity – Just as Saint Nicholas helped those in need, customer support works tirelessly to provide solutions that make people’s lives easier. 2️⃣ Empathy at the Core – Saint Nicholas showed compassion and care for others, just as great support teams empathize with users to resolve challenges with kindness. 3️⃣ Surprising with Goodwill – Whether it’s leaving coins in shoes or going the extra mile for a customer, both understand the power of small, meaningful gestures. 4️⃣ Earning Trust – Consistency and reliability defined Saint Nicholas, and they’re essential traits of outstanding customer service. 5️⃣ Aiming for Impact – Like Saint Nicholas’s efforts to uplift his community, customer support builds stronger connections between people and organizations. In the end, both remind us that service is about making lives better—whether it’s through a secret gift or a timely resolution. How does your team embody the spirit of Saint Nicholas in their daily work? Let’s celebrate the unsung heroes who keep the magic alive! 🎄📞 #CustomerSupport #KindnessInAction #SaintNicholas
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In Honor of Customer Service Week, Meet Juma Andrew, Our Customer Champion! 🎉💼" We're celebrating the heroes behind the scenes, and who better to spotlight than Andrew Juma, our System Support Lead? 🚀 Andrew is the go-to guy for solving customer challenges at lightning speed ⚡ and making sure all our systems run smoothly. From collaborating with different teams to ensuring we hit every Service Level Agreement, Andrew’s day is all about delivering top-notch service What keeps him going?🤔 How does he unwind when he's not delivering exceptional customer support? And what's his mantra when the going gets tough? Find out more about our Customer support champion👇🎖️ hashtag #customerserviceweek #AboveandBeyond
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There are certainly benefits to having one of the highest terminal densities throughout a 17 state footprint. CCFS kept this in mind throughout our expansion, and continues to strive for, so we can continue delivering on a industry leading on-time percentage ⏰️✔️🦬 Let myself or one of the 30 Reps across the states enhance your supplychain metrics today! #CrossCountryFreightSolutions #Transportation #Ontimedelivery #Logistics
Are you finding that shipments aren’t being picked up on time? Maybe you’re constantly having to reshuffle schedules, trying to keep everything on track? You shouldn’t have to worry about missed deadlines or chasing down answers when something goes wrong. But sometimes, it can feel like that’s just part of the job. It doesn’t have to be. After Suzanne started working with CrossCountry and her dedicated Customer Success Advisor, everything changed. She’s now able to focus on other essential parts of her business and deliver the best results for her customers.
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Poppy Gifting helps deepen your client relationships and saves you time so you can focus on managing your business. Give meaningful gifts, easily—with Poppy.
Business leaders love our service—"Poppy Gifting was a perfect solution to what I was looking for...as a customer service focused service I value the ability to utilize an amazing service," shared Julie Ann. Poppy deepens your client relationships by sending meaningful gifts with thoughtful care, saving you hours of work. You're busy with million other to-do's, enjoy the time back to focus on the other parts of your business.
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🌟 Client Success Spotlight: Texas Hill Country Olive Co. 🌟 Ever felt like your customer support is running on empty? Texas Hill Country Olive Co. did too—until they partnered with us! 🚀 In just a few short weeks, we transformed their overwhelmed customer support system into a seamless, efficient operation. 📞💬✉️ Curious about how we did it? We travelled to Texas Hill Country Olive Co, and asked them what their Ethos Support experience was. 🌿 👉 Watch our video case study:
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🎉 Happy customer service week! 🎉 This week, it's time to acknowledge the true heroes behind your company’s success: your amazing customer service team! 🙌 Customer service week is an annual event where we take a moment to reflect on the incredible contributions these individuals make every day. It's a time to recognize, encourage, and show appreciation for their hard work and dedication! Being a customer service representative means so much more than just answering questions and resolving issues – it's about being the voice and face of your company. Customer service employees are often the only direct point of contact customers have with your business, and their interactions create a powerful first impression. The result of their committed efforts? Loyal and satisfied customers who keep coming back. So let’s come together to celebrate and thank these invaluable team members for their essential contribution to your company’s success! 🌟 How are you going to celebrate customer service week? #connectel #customerserviceweek
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Happy Customer Service Week🎉 This week is a celebration of all the amazing people who work behind the scenes, making sure customers feel heard, supported, and valued. As someone deeply involved in customer support, I can’t help but reflect on how much of an impact we truly have daily. This year's theme, Above & Beyond, perfectly reflects what customer service is all about. Every day, we step up, not just to resolve issues, but to create experiences that leave lasting impressions. We listen, empathize, and go the extra mile because we know that every interaction is an opportunity to build trust and deliver more than expected. Whether it's resolving an issue, guiding someone through a process, or simply offering a reassuring word, every interaction teaches us resilience, patience, the art of listening and going above and beyond every single day. Here’s to all the incredible customer service teams out there who keep businesses running smoothly and make a real difference in people's lives, your dedication is the heart of every business, and your efforts do not go unnoticed. To all my fellow customer support champions, this week is a reminder of the impact we have. We don’t just solve problems, we create connections, build loyalty, and go above & beyond every single day. #customerserviceweek #aboveandbeyond #customersupportheroes #customerexperience
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🎉 Happy Customer Service Week! 🎉 We’ve all met them. The ones who challenge our patience, test our resilience, and turn every “simple” request into an epic saga. Yes, I’m talking about those “special” customers who have made our days just a little more… interesting. 😅 But here’s the thing: they’re the ones who make us great. It’s easy to handle a smooth transaction, but navigating the storm of complaints, high expectations, and last-minute changes—that’s where the magic happens. 🌪️ I remember one particularly enthusiastic customer. After a series of escalating demands and a dozen (or more!) phone calls, they ended the conversation with, “I’m glad we understand each other!” What they didn’t know? We understood each other several calls ago. We were just determined to provide the best service possible—despite the obstacles. 😉 Customer Service Week isn’t just about celebrating smooth sailing—it’s about recognizing the grit, patience, and empathy that our teams show every day, especially in the face of those who make us earn our stripes. So here’s to the customer service professionals who stay calm under pressure, who smile through the chaos, and who deliver excellence no matter what. Let’s celebrate you this week and every week. You’ve earned it. 💪💼 #CustomerServiceWeek #EmpathyInAction #ServiceExcellence #CustomerExperience
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Are you affirming & thanking your sales support teams who are vital to the success of your territory? It is so important this customer care week you share stories & kind words on how they make you & your teams successful! Maybe a hand written card/note and a wee gift card? It goes a long way for such an important part of the organization! #customercare #service #medicaldevice #orthopedics
HAPPY CUSTOMER CARE WEEK! We wanted to take this opportunity to thank you for your daily efforts in helping Breg and our customers. Your steadfast work ethic and unshakable dedication to excellence are evident in everything you do! Enjoy all that is coming your way as we celebrate the Customer Care team across the business in honor of this week. Every single one of you, through your dedication and hard work, significantly improves the lives of the people Breg helps and those who rely on our commitment to serving them. Customers may forget what you said, but they’ll never forget how you made them feel! Have a great week and thanks for all that you do! Brendon Metcalf-Sr. Director Customer Care Steve Ingel-EVP & CCO Dave Mowry-CEO
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Happy Wednesday, LinkedIn network! As we navigate through the week, I want to take a moment to emphasize the power of exceptional customer relations. Every interaction is an opportunity to build trust, foster loyalty, and create positive experiences. 📣 Here are three key principles to elevate our customer relations efforts: 👂 Listen Actively: Understanding our customers' needs and concerns is the foundation of excellent service. Let's make a habit of listening more and speaking less, ensuring we truly grasp their perspectives. 🎽 Be Proactive: Anticipate issues before they arise. Proactive communication and problem-solving show customers that we are dedicated to their success and satisfaction. 🙏 Show Appreciation: A simple thank you goes a long way. Recognizing and appreciating our customers not only strengthens relationships but also reinforces their choice to work with us. Midweek is a perfect time to reassess and realign our strategies. Let’s continue to put our customers at the heart of everything we do and strive to exceed their expectations. What’s one thing you’re doing this week to enhance your customer relations? Share your thoughts and let’s inspire each other! #MidweekMotivation #CustomerRelations #CustomerExperience #ProactiveService #ActiveListening #ClientAppreciation #ContinuousImprovement #LinkedInCommunity
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National Customer Service Week is here! To celebrate, I'll be sharing some of my favorite videos on the importance of exceptional customer service. Let's kick things off with: Customer Service: Do Your Customers Say Wow or Whoa? Communication is key for building long lasting customer relationships. What does your customer service say about you? We either exceed the customer's expectations or we don't. #WelchlinCommunicationStrategies #CustomerServiceWeek #OneLastTime
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