MemoSpice’s Post

"Know your customers"—a principle emphasized throughout my career. But do you also remember your customers? Their names? What they shared? The follow-ups? With MemoSpice, I’m offering companies a free 30-minute in-person insight session, available in English or German, focused on memory and recall techniques for professional settings. In this session, I’ll introduce strategies to help your team remember client names, key details, and how to prepare for meaningful customer interactions. We’ll explore what makes certain information stick and how MemoSpice’s interactive, practical sessions not only help your team apply these techniques in real-world settings but also provide a valuable cognitive workout. Feel free to reach out to schedule a session or find more information at www.memospice.ch. #RememberYourCustomers #KnowYourCustomers #MemoryTraining #MemoSpice #CustomerExperience

Customer Focus: Keep Your Emotions in Check Your customers don’t care about how you feel. Talking about your feelings, especially when you're upset, will turn them off even faster. Focus on their needs, not your emotions. Join Pitchfreaks' live training on Clubhouse Mon-Wed 10:30am-12pm PST. Follow the YouTube channel @pitchfreaks for professional insights! #pitchfreaks #customerfocus #emotionalintelligence #businessgrowth #effectivepitching #professionaldevelopment #pitchintroduction #10secpitch #passthepitchfreak #slide1 #pitchfreaksroom

Boost Your Productivity with Zappy Chat: Complete Training and Review Discover how to maximize your productivity with Zappy Chat in this comprehensive training and review. Get insights on its features and learn how to effectively implement it in your business. Enhance your communication and streamline your workflow with this powerful tool. #ZappyChat #ProductivityHacks #BusinessCommunication #StreamlineWorkflow #EfficiencyTips #DigitalTools #WorkSmarter #CommunicationSkills #ProductivityBoost #BusinessProductivity

VoicePrint is a personal development tool that raises our awareness of how we use talk, and what happens when we do. The VoicePrint model identifies 9 ‘voices’, These represent distinct modes of talk that we may use when communicating, both with others and in our self-talk. The VoicePrint diagnostic tools unlock our understanding of which of the nine voices we are using, overusing, or underusing. With this greater awareness, we can begin taking steps to align our intent with our impact and increase the effectiveness of our communication. 

🎉 Just discovered NotebookLM https://notebooklm.google/ and I’m genuinely impressed! 🚀 This AI-powered tool transforms the way you interact with your notes and documents. Whether you're brainstorming ideas, summarising complex topics, or just organising thoughts, NotebookLM takes productivity to a whole new level. 🔍 What’s especially cool is how it helps you link ideas seamlessly, making research and note-taking feel smarter and more intuitive. It's like having a personal assistant for your knowledge library! 💡 Highly recommend giving it a try if you're someone who loves structure, clarity, and getting the most out of your data and ideas. 👉 Check it out and let me know what you think!

Always Be Listening - encourage unsolicited feedback This week's Whiteboard Wednesday looks at the first part of the Feedback Flywheel, and how firms can increase their data volumes - and become more client-centric- by looking for signals at all stages of the client journey. Do you like these videos? I'm getting into the swing of these short video tips, and getting comfortable with doing them in one take and not editing out the pauses! That said, this one isn't very smiley! But what do you think? Does this format work, or would you prefer it if the recordings or drawings were more polished? Leave a comment or DM me with your feedback - I'm practicing this week's tip of always be listening 😀 #ListenDifferently #ClientListening #LawFirms #Marketing MyCustomerLens | always-on listening

There are tremendous opportunities all around us when there is turbulence and uncertainty. Don't get caught in the Growth Dilemma! Impactful blog this week from Mike Jacoutot. Be bold, create a plan and take ACTION. Your business and your team will reap the benefits. #butlerstreet #boldinvestments #boldrewards #growthdilemmasolved

Texting is reshaping the way businesses connect with customers—offering a quicker, more efficient, and customer-friendly approach. From appointment reminders and follow-ups to providing real-time support, texting ensures that businesses stay responsive and relevant. Employees save valuable time, and customers appreciate the convenience of receiving timely updates. How has texting improved your business communication? Share your thoughts below! #stats #textmessaging #smsmarketing

Makes sense - STT systems are incredibly valuable in medical and legal field - that is already established with huge efficiency factor. Innovation in SW and HW enables innovation in processes via human-computer interaction. Thinking of consultancy, consultant should acquire as much data as possible in minimum amount of clients’ time. Only a machine can remember it all and provide actionable data. An experienced human can give it sense. Equation is simple. Thanks Petr Herian and Alessandro Cederle for sharing.

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