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Building Outbound Sales Teams and Coaching New Managers - Tactical Newsletter Below 🚀

Would love to get your thoughts on this one... I'm an advocate for remote work, but I'm not anti-office. I've just built a department over the last 3.5 years where we were 90% wfh and 10% in-office, based on how we spent our days on average. I know a lot of solely in-office advocates in my network. I've spent most of my career in an office. I often hear this side of the argument for the benefit of being in-office: "It's so valuable to learn from each other and listen to other's calls" I agree. But I'm not 100% convinced that the typical office is optimised for this. In my experience, the reality of in-office is this: → Reps can only listen to other ad-hoc calls when they are not busy themselves → Reps often go to private areas to concentrate on calls anyway → When multiple people are calling at the same time, it's often detrimental to the prospect due to background noise → Other departments struggle to concentrate due to the noise of ongoing calls (Product, Marketing, CS, Tech) → Several office cultures are clashing with one another It might just be that the environments I've been exposed to are not truly optimsed for this type of work. But, my gut tells me that this is at least a common problem. Tell me... 💆🏻♂️ Do you feel heard? 🙋🏻♀️ Do you agree? 🤷🏻♂️ Do you disagree? Comment below... #officeculture #remotework #culture #office #techsales

Harrison Moy

Account Executive at Klaviyo

10mo

Having worked in both environments, I do think that early on, a rep does pick up a lot of learning being around other employees. Being remote, as I am in my current role, can be quite isolating at times. However, at this role, I work occasional out of office hours in the evenings - nights and very early mornings, so it is nice to come and go as I please, without needing to comply to office timing norms. I think a healthy balance is best, but of course with different job specs and expectations remote has it advantages. This, of course on a purely work front, without the social/ family benefits a WFH role can provide.

Lewis Brown

Head of Sales | I help companies find great sales talent | Co-Founder at Knit

10mo

I think for newer people it's great to be amongst others to accelerate their learning phase. But outside of that 1-2 days a week in the office is plenty. As with anything, depends on what works for you. I never took notice of the other departments but they weren't pleased listening to the sales team all day 📞 📞 📞

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