In any organization, delivering services effectively across all areas is essential, whether it’s sales, marketing, or IT. The challenge is finding a foundation robust enough to enhance collaboration, customer value, and adaptability, yet flexible enough to respect each department’s unique practices. That’s where the Unified Service Management (USM) model comes in. USM provides this perfect balance, setting a cohesive organizational baseline without dictating specific ways of working. This discovery has been an “aha moment” for me, showing how we can streamline processes and improve overall efficiency.
What is Unified Service Management (USM)? A method...not a framework. 📢 Join us on 16th July at 2pm BST for a live event on Unified Service Management! Discover how it can transform your service delivery and drive efficiency. Don't miss out on valuable insights from industry experts. We are joined by experts: Jan van Bon, Mikko Korhonen, Esther Terpstra and John Worthington 👉 Register your seat here: https://ow.ly/Rtzk50Stu7A
