Millard 'Mickey' Drexler’s Post

How important are the shop teams? You do not need focus groups to tell you about your business - spend time with the shop teams and they will tell you everything you need to know - They are the eyes and ears of your business -

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New York! We’re expanding our team and looking for enthusiastic sales associates to join us in our shops. If you think this could be you—or know someone who would be a perfect fit—send them our way! Apply through our LinkedIn page or email Lori@alexmill.com!

Mary Beth Sheridan

Retail Executive Driving $1B+ Revenue | Fortune 500 Brand Builder & Margin Accelerator | Expert in Merchandising, Omni-Channel Growth

4mo

Spend time on the shop floor—listen to your team, talk to customers, see your product quality first hand, understand how it’s showing up and telling your story. It’s not all going to be great news—but be a sponge and learn so you and your team can improve.

Lisa Xeros-VandenBos

Experienced VP and Director of Sales with a history of success in both wholesale/retail apparel and beauty industries.

4mo

You have always been a master at going out into stores and soliciting feedback from your teams .

And if they are the right people, they are the hearts too….those closest to the customer will always be the smartest!

Unfortunately the most underfunded and understaffed but so crucial for a great in store experience.

Randy Scalise

Independent retail consultant

4mo

All of the answers to the hard questions rests between the sales associates, product and customer. Yes it’s that simple

Anthony Evrard

Co-Founder and CEO @ Court 16 – Tennis Remixed™ | Innovating Indoor Tennis Clubs with Purpose and Heart

4mo

Well said! Thank you for the precious daily insights and reminders; simple and actionable! 🙌

Tina Whetstone

Driven Leader l Multi Unit Retail Expert l Training Expert | Strategic Leader l Rebranding Turn around Leader |Team Builder | Change Management Strategist | Customer - Centric | Loyalty / Omni Driver | Analytical

4mo

They are your closest to the customer if you take care of them and they are happy your customers will be happy !!!💕

So true, Mickey! We met many years ago when we both worked at J. Crew. I remember you asking your team what you expected of them. Value their answer. It will inspire you to be a better leader. Stay close to the boots on the ground, and you will move your bottom line.

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