We Are Hiring!
Position: Quality Improvement Associate
Location: Lagos
𝐀𝐛𝐨𝐮𝐭 𝐦𝐃𝐨𝐜 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞:
mDoc is a digital health social enterprise that leverages behavioral science, technology, and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs. Our goal is to augment healthcare providers' and health consumers' knowledge and capability to ensure longer, happier, and healthier lives across sub-Saharan Africa.
mDoc aims to further build capability and support physicians in providing education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare and technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need
to live longer, healthier, happier, and more productive lives.
𝐓𝐡𝐞 𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧:
The Quality Improvement Associate will enhance organizational effectiveness by supporting quality improvement initiatives across departments and externally. This role focuses on using structured approaches to redesign systems, collaborating with cross-functional teams, analyzing processes, identifying improvements, and ensuring compliance with industry standards. The ideal candidate is passionate, empathetic, and mission-driven, believing in mDoc's mission to help people in Africa live healthier, more fulfilled lives.
𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
● Familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
● Lead quality improvement projects to enhance operational efficiency and effectiveness.
● Analyze existing processes and workflows to identify areas for improvement.
● Develop and implement quality improvement plans and initiatives.
● Bachelor's degree in Medicine, Public Health, Healthcare Management, and/or any other relevant fields. Master's degree preferred.
● A certificate in a Quality Improvement course or hospital accreditation standards is preferable
● 2-3 years of work experience in process optimization, project management, and related Quality Improvement work including implementing and monitoring PDSA cycles.
● Demonstrated proficiency in using Google Workspace (Doc, Slides, Sheets), digital communication platforms (Zoom, Google Meet), and project management tools like Jira, Asana, or Trello.
𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲
We require a resume or CV a 1-2 paragraph cover letter detailing your interest in this position.
𝐅𝐚𝐢𝐥𝐮𝐫𝐞 𝐭𝐨 𝐩𝐫𝐨𝐯𝐢𝐝𝐞 𝐚 𝐜𝐨𝐯𝐞𝐫 𝐥𝐞𝐭𝐭𝐞𝐫 𝐰𝐢𝐥𝐥 𝐫𝐞𝐬𝐮𝐥𝐭 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐧𝐨𝐭 𝐛𝐞𝐢𝐧𝐠 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝. Please send the required documentation to mdoc_recruitng@mymdoc.com.
Our selection process is rigorous, and candidates will be required to undergo assessments and live case studies. Only shortlisted candidates will be notified of their status in the process.
