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After experiencing a stunning sunrise over the Annapurna Mountain Range, we began our journey towards Kathmandu by staying overnight at Sarankgot. Not only did I stay in a hotel with a spectacular view of Fewa Lake, but I also had the opportunity to learn from this Nepali Gentleman – Balram Kairola. As I stepped into his shop, a wave of nostalgia washed over me. It was like stepping back to the Bahrain of my childhood, with its quaint, family-run shops. I couldn't resist buying three chocolate bars and striking up a conversation with the man behind the counter. Balram Kairola, the owner, had been running this shop for over 30 years after a brief stint with a company. His reason for the switch was simple yet profound: “Here is better. I am my own boss.” Curiosity got the better of me, and I couldn't resist asking him, “If you could give three pieces of advice to young entrepreneurs, what would they be like?” He answered eloquently and with conviction: 1) Learn the language of your customers: Your customers will be delighted if you speak their language. I had this experience because I could easily communicate with Balram. He was fluent in English. 2) Only serve high quality products/services: If you want returning customers (repeat business), you should only buy and sell high-quality products. If not, your customers will find another place to do business with. 3) Explain your pricing changes: Whenever his customers comment on the increasing prices of his products, he explains to them that it was not his intention to do so. Still, most of his products are imported and subject to foreign exchange price fluctuations. There you have it. If you want to start a lasting business, follow Balram-ji's advice! #customers #sales #service #CX #nepal #story #speaker #author #advisor
Very useful tips from an experienced man like Balram ji. It seems you are convinced by his language, Mohamed Isa
I am so tempted to go there, bro. 🏃🏃
Mohamed bhai - no chai with Balram dai
Wow!! I'm so happy to read this Mohamed. I went to Anarpurna when I was in Nepal. The sunrise from the top of the mountain is ABSOLUTELY breathtaking.... One of the wonders of the world in my opinion.. :-)
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7moI resonate deeply with your passion for travel, Mohamed Isa The way we experience the world and grow as humans is beyond the words. I started to travel the world on a motorcycle and just yesterday visited Oldtimers, a cool coffee place for riders, here in Dubai. I saw this map. How the owner circled the world on a motorcycle. I might see you soon in one of destinations :) Here is to travel and all the richness that comes with it.