Thanks to McKinsey for organizing this great 2-day event. #CustomerCare #AI #McKinsey #NYC
Last week, I had the pleasure of attending a McKinsey & Company roundtable in New York focused on the evolving landscape of customer care and the renewed focus on organizational value. It was a fantastic opportunity to engage with industry leaders and discuss emerging trends that are shaping the way we interact with our customers. The discussions highlighted the increasing importance of ensuring that the integration of AI and GenAI into business processes delivers tangible added value and demonstrable proof points for leadership and the board. Here at Mova AI we are 100% aligned with those industry viewpoints and help our customers deliver added revenue, cost savings, or both. What can your business learn about your customers through conversation intelligence AI? Humans + AI = massive shifts in results. #CustomerCare #AI #Innovation #McKinsey #NYC #ConversationIntelligence Oren Goldschmidt Dan Haber Peter Bannister
