Exactly what Mova AI was built to do. #MovaAI #ConversationIntelligence #AI
It’s one-way, we’re never going back. This is how a friend of mine, a customer care executive, described conversational intelligence last week. Banks are now listening to 100% of customer calls and are gaining valuable data on topics such as: - Agent training - Service-to-sales revenue leads - Compliance checks - Quality control His expectation over the next several years is that listening to 100% of customer conversations will be table stakes for boards and regulators at financial institutions. At Mova AI, we’re at the forefront of this change, leveraging cutting-edge AI to provide unparalleled conversational analytics for our enterprise clients. Our platform ensures that no call goes unmonitored and every conversation yields actionable insights. How will you get started? #MovaAI #ConversationIntelligence #AI #NYC Oren Goldschmidt Dan Haber Peter Bannister Mike Heyen Cindy McKissock Rick Sorkin #CustomerCare
