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Why aren't we discussing this more? We are excited to share our latest UX case study on Enabling Inclusive Digital Banking! We have tackled the challenge of making digital banking accessible to everyone, regardless of their technological proficiency or physical capabilities. Enabling Inclusive Digital Banking significantly enhances digital accessibility by making financial services accessible to a broader audience. This includes individuals with varying levels of technological proficiency and physical capabilities. Through user research and design solutions, such initiatives ensure a seamless banking experience for all users, improving user satisfaction and compliance with accessibility standards. This case study showcases our commitment to creating inclusive digital solutions that empower every user. Check out the full case study here: https://lnkd.in/gb3p7Sbw #UXDesign #InclusiveDesign #DigitalBanking #Accessibility #UserExperience #DesignThinking

Hi All, I am happy to share my latest UX case study on integrating voice assistants into banking applications. This project is designed to enhance user experience by making banking tasks more accessible and convenient through voice commands. Overview: 🔹 Problem Identification: Recognized key issues like voice command accuracy, user interface complexity, and security concerns. 🔹 Research: Conducted thorough user interviews, surveys, and competitor analysis to gather insights. 🔹 Design Process: Followed a user-centered design approach, including ideation, prototyping, and user testing. 🔹 Solution: Developed a voice banking app that enables secure financial transactions, balance checks, fund transfers, and more, using voice commands. 🔹 User Feedback: Collected and analyzed feedback to refine the design and enhance user satisfaction. I'm eager to hear your thoughts on: 1-How well does the use case align with real-world scenarios? 2-What other edge cases should be considered to improve robustness and user satisfaction? Your feedback will be invaluable in refining this project further. #VoiceBanking #ArtificialIntelligence #Fintech #Innovation #DigitalBanking #VoiceTechnology #UserExperience #TechnologyTrends #VoiceRecognition #BankingTechnology #SpeechTechnology #FinancialServices #UXCaseStudy

🌟 What does the future of UX/UI in banking look like? We loved participating at #CEE24 organized by SME Banking Club , and to deep dive with Claudio Cungi into this fascinating topic during the recent panel discussion. His insights into hyper-personalization, AI-driven solutions, and seamless user experiences are key drivers of innovation in both retail and business banking. 🚀 At Strands, we’re all about creating tailored, user-focused solutions that align perfectly with this vision: ✅ Elevating business banking interfaces to meet retail standards. ✅ Driving personalized customer journeys with data and AI. ✅ Helping banks define KPIs that truly measure UX success. These are principles we embrace every day as we develop tools that empower banks to meet evolving customer demands. 🎥 Check out the full panel discussion here: https://lnkd.in/gddR8MY4 And special thank you to the participants who made it possible: Moderator: Šimon Kočí Panelists: Gizem Örs Stefanie Prinz Dr Andras Rung - UX Strategist, Founder #UXDesign #BankingInnovation #Strands #Fintech #AI

We are sharing with you the demo presentation that garnered significant attention at Finovate. "Personalized Banking Experience comes true!" We showcased in 7 minutes how our platform FINTENSE, segments Customers based on the calculated Digital Banking Score and dynamically assigns new UI/UX experience and product offerings to them on Digital Channels.   Some of the key values that we presented were: ▶ Leveraging on Data to provide personalized Banking Experience ▶ Calculating bank's Customer's Digital Banking Score (DBS) ▶ Definition of several Customer segments based on DBS ▶ Providing personalized Banking experience on Digital Channel ▶ Dynamically update UI/UX and product offerings of Digital Channels for Customers Gregor Bierent Slavko Milojevic Noventiq #digitalbanking #UX #DBS

UX, employee productivity, and mindset: the guiding principles to business banking digital maturity. Learn how the most digitally mature institutions face risk head-on by prioritizing speed, viewing megabanks’ capabilities as a benchmark, and empowering their people to succeed. Take your institution to the next level in business banking, and read our blog: https://bit.ly/3ZotbSc #DigitalTransformation #BusinessBanking #DigitalBanking #FinancialInstitutions #TechFin #BankingResearch #DigitalMaturity

🚀Top UX Trends in Banking Apps for 2024 🚀 As the digital banking landscape continues to evolve, remaining at the forefront is essential for improving user experiences. Here are the top predominant UX trends in banking apps that are shaping the year 2024: 🔸 Voice Banking Feature🗣️ 🔸 P2P Lending🌐 🔸 App-Driven ATM Withdrawal🏧 🔸 Big Data Analytics 📊 Staying ahead in these areas will be key to creating banking apps that not only meet but exceed user expectations. What trends are you seeing in the UX space? Share your thoughts below! 👇 #UXDesign #BankingApps #DigitalBanking #AI #VoiceTechnology #Biometrics #EmbeddedFinance #Sustainability #TechTrends #UIUX #DesignHacks #UserExperience

🚀 Join me at #FutureBanking Digital Banking Scorecard to discuss how #IDnow solutions can support banks and financial institutions to improve the customer onboarding. 👉 Register here : https://lnkd.in/drtTG72F #ux #eidas #digitalidentity #digitalonboarding #futurebanking

Our latest blog reveals game-changing strategies to elevate your digital banking UX and stand out in a competitive market by enhancing mobile access, boosting security, and tailoring services for ultimate engagement. Read more by Debra Eshbaugh, CAMS, Senior Digital Banking Product Manager >> https://bit.ly/4cfC8R2 #digitalbanking #onlinebanking #mobilebanking #banks #creditunions #UX #bankinginnovation

Most banking applications are enhancing user experience and customer journeys, a positive trend for customer experience. However, there is significant room for improvement in design detailing and screen optimization to elevate User Experience. Simple icons suggesting landscape orientation for optimal viewing can enhance user experience, aiding users in smoothly accessing crucial information without frustrating moments. Have you come across any such nice implementations ?#UserExperience #BankingApps #CustomerExperience #DesignOptimization

Taking action on user feedback is critical for all industries, including the financial sector. 📈 Here's a few reasons: 💰 Feedback provides insights into what features users want and need, allowing financial companies to focus their development efforts on the most impactful innovations. 💰 By continuously improving product and services based on user feedback, financial companies can stay ahead of competitors and attract new customers looking for the best services. 💰 Understanding user preferences and behavior enables financial institutions to offer personalized services that cater to individual needs, enhancing customer loyalty. Learn more about the essential role real-time user feedback plays in the financial sector on the unitQ Blog now! https://lnkd.in/gfeZYScK #userfeedback #fintech #finance #ux #ai #customerfeedback