We are proud and excited to announce that 👓 MyEyeDr. has been named the top Eyewear Retailer in Newsweek's "America's Best Customer Service 2024" Awards! Our commitment to providing eyewear for every budget, style, or need while delivering exceptional eye care remains unwavering. At 👓 MyEyeDr., people are at the heart of what we do! Thanks for continuing to trust us with your vision care. #WeShareYourVision #LifeAtMyEyeDr.
I had an eye exam Feb 23rd and have been told 4 different times that my glasses were ready and they are not! I've made several trips to the branch here and in another state because I was driving cross country. I've made a round trip covering over 3000 miles with a headache when i order glasses in time to make this trip and I still don't have them. When I asked what they would do I was offered an insult of $50 compensation on glasses that cost nearly $1000!!! this is by far the absolute worst experience I've ever had in my life getting glasses and I am totally upset about how this was handled. On one phone call I was told the reason I don't have my glasses is because I wanted them sent somewhere then I left making it seem like this mess is my fault. I've been recently hospitalized for headaches as a result of my not having the proper glasses. this has turned into a very serious matter.
I recently had the pleasure of visiting MyEyeDr. at 7710 Charlotte Hwy Suite 104, Indian Land, SC, and I just had to share my experience. From the moment I stepped in, the team welcomed me with warmth and professionalism that truly make a difference. Not only was I impressed by the speed with which they attended to my needs, but the quality of service was outstanding. What really stood out to me was the kindness of the staff; it’s clear they go out of their way to create a welcoming and attentive atmosphere. Moreover, the little details, like gifts for customers, add a special touch that makes the experience even more memorable. If you're looking for not just quality in eyewear but also exceptional customer service, I definitely recommend MyEyeDr. in Indian Land. Thanks to the entire team for making my visit such a positive one!
This is beyond amazing. I am so excited to connect people to careers here where you can affect the lives of patients everyday. Great job to all of our fantastic Doctors and staff delivery top customer service.
Best Customer Service! Our associates, leaders and doctors are so amazing at ensuring our patients know that we care about them! Way to go!
Customer service is non existent… Sue Downes should respond to her emails!
This is so exciting! Extra round of applause to all of our Doctors and Field teams as you are face to face every day with our patients!! 💙
Congratulations 👏 👏
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6moI’ve worked at MyEyeDr before and I just submitted and application & it was denied ? Why is that ? If I worked here before and had the experience?