Working on keeping your customers happy is the biggest thing you can do. Because one happy customer can bring five more new customers. But an unhappy customer will not only derail the opportunity to get you five more customers but will also talk about why one should not buy from your brand. Not the ideal moment we want. So focus on keeping your customers happy and your wallet will be happy. PS. One of the many reasons why your primary focus should be to work on reiterating your products until you don’t get support tickets for product quality 😋 [Shopify, DTC, Klaviyo, Ecommerce, Email Marketing, Customers]
Nambi Rajan’s Post
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