NECCA - North East Contact Centre Awards’ Post

Honoured to have attended the #CWCT's largest AGM at The Mermaid in London for Smart Architectural Aluminium, where 300 professionals from across the façade industry gathered. A huge thank you to CWCT and all the speakers for their insightful presentations on the evolving landscape of construction, which covered key topics such as the #BuildingSafetyAct, #FireSafety regulations, and #Sustainability practices in modern construction. The panel delved into the implications of Gateway 2 from the Building Safety Act, and how it will reshape building financing and design, driving towards 'standardization (for both) systemised building (and there) envelopes' as a catalyst for adoption of #MMC and #Offsite. David Stow presented several compelling case studies, shedding light on the complex but pragmatic decision-making process involved in fire engineering for façades, highlighting best practices and lessons learned. Peter Fisher brought attention to the #sustainability benefits of #refurbishment with his ‘use less [#resources] is more’ philosophy, while Kenneth Zammit's presentation on the #Technology brought a fresh perspective on the exponential 'use of more [#data]' in construction. Presenting the #GoldenThread as a 'golden tsunami of data,' signalling exciting times ahead for our industry. #Collaboration emerged as a recurring theme, and the venue offered an excellent setting for connecting with industry professionals, fostering valuable relationships and knowledge-sharing. Next up: Following the successful Offsite Expo. next week, I’ll be presenting for Smart Architectural Aluminium at UK Construction Week Birmingham: 1-3 October 2024 | NEC Co-located with the Roofing, Cladding & Insulation Expo and Onsite On Hire We’d love to connect with you! Make sure to visit our stand B364 looking forward to engaging with more industry experts and exploring exciting opportunities for collaboration! #ConstructionIndustry #FaçadeEngineering #BuildingSafety #Sustainability #Refurbishment #Collaboration #Networking #UKConstructionWeek #Smart #OffsiteExpo #GoldenThread #DataInConstruction #InnovationInConstruction #FutureOfConstruction #SmartAchitectualAluminium

What the hell does the ACPN Council do, anyway? Turns out it's A LOT. There are five different subcouncils, and every person on the council is on at least two of those subcouncils. The council is busy year-round, but we kick off each year with two days of in-person planning meetings right after the conference, and then we really get busy. There is at least 200 years of industry experience in this picture. Ten humans with different personalities, skillsets, and opinions. I'm forever baffled about how it works so well. Thank you to these brilliant volunteers who bring their A games every day, and do what they say they're going to do. Thank you to the companies who employ us, and encourage and facilitate (even just tolerate) the time and effort we donate to this community. Thank you to the Auto Care Association for hosting and providing support. And thank you most of all to the larger ACPN community, to whom this time and effort is willingly donated. We rely on your feedback and what you tell us about what you're experiencing in your work. We work for you. This year we're drawn to a theme of evolution. Specifically, the Evolution of the Content Professional. Change is coming for all of us, but knowledge sharing and collaboration are our secret weapons. We will come out on top. And if it feels like a slog sometimes, at least we're not in health care, right? #ACPN365 #connectedaftermarket

⭐ Stay updated with GTCC community news and events and get to know our new members and representatives for September. ⭐ Find more details in the latest GTCC INSIGHTS here: https://lnkd.in/gFn3SfDA #GTCC #AHKThailand #PartnerForSuccess #PartnerInThailand #PartnerWorldwide #INSIGHTS

Today is the day of the Türkiye Customer Experience Awards! ⭐ Good luck to all of the finalists! There were some really strong entries and the passion for customer experience really came through. What I did find very impressive was the fact that the presentations were all carried out in a second language, English 👍🏽The preparation going into these entries must have been huge... I hope everybody at the ceremony in Istanbul has a fabulous time! 🎉 #TCXA24 #customerexperience #digitaltransformation #productdevelopment #servicedevelopment #bestpractice #awards #finals

Important insights on the pressing needs for the SME sector in Ireland from ISME Ireland CEO Neil McDonnell at the ISME Ireland Roadshow in Dublin this morning. Looking forward to sharing our HCI Pillar 3-funded work on MicroCreds and our micro-credentials shortly with all the ISME Ireland members here in person. #micro-credentials #HCI Pillar 3 #enterpriseengagement

⭐Stay updated with GTCC community on new GTCC member companies and their representatives, as well as upcoming key events of our members’ for November 2024.⭐ Find more details in the latest GTCC INSIGHTS here: https://lnkd.in/g_wcbKr3 #GTCC #AHKThailand #PartnerForSuccess #PartnerInThailand #PartnerWorldwide #INSIGHTS

⭐Catch up on GTCC community news and activities as well as our new GTCC members and representatives for August.⭐ Find more details in the latest GTCC INSIGHTS here: https://lnkd.in/gzzwfWXW #GTCC #PartnerForSuccess #PartnerInThailand #PartnerWorldwide #GTCCINSIGHTS

In Video 5, we look back at the major milestones the CCAM Association has achieved over the past 3 years. From establishing the CCAM Partnership as the go-to network to breakthrough CCAM solutions, this is just the beginning. Watch the video and celebrate our progress. #Achievements #CCAMMidterm #Innovation #TransportTech #RoadTransport

Quality Matters at WRMC "The bitterness of poor quality remains long after the sweetness of low price is forgotten." – Benjamin Franklin. At WRMC, this principle inspires us to focus not just on what we do, but on how we do it—by investing in the best systems, people, and technology available. Our commitment to excellence ensures we provide lasting value and reliability, far beyond the initial cost. It’s an investment in a future where quality elevates every aspect of community living. Choose the path that leads to enduring satisfaction and innovation. #WRMC #QualityOverCost #ExcellenceAboveAll #QOTM #PropertyManagement

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