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These are just some of the hottest jobs in administrative and customer support. Find the full list + tips on hiring in the #RHSalaryGuide: https://lnkd.in/enRQcVjz

These are just some of the hottest jobs in administrative and customer support. Find the full list + tips on hiring in the #RHSalaryGuide: https://lnkd.in/e_d_-_sh

Get insights into the state of #hiring in the administrative and customer support fields throughout the second half of 2024, including high-demand roles and job market trends. #RobertHalf https://bit.ly/3LSilfF

💫Imagine you are a manager of a customer service department hiring new workers for your staff. what are the key traits and skills you would want to see in applicants as you choose whom to interview? As the customer service manager, I prioritize finding applicants who demonstrate strong communication skills, they should be able to express themselves clearly and concisely, both in writing and verbally. Empathy is essential, as it enables them to genuinely connect with customers and understand their needs and frustrations. I look for quick thinkers with solid problem-solving abilities who can tackle issues effectively and keep things moving smoothly. Adaptability is another key trait, as customer service often involves handling a variety of situations that require a flexible approach. A customer-focused mindset is also important; every team member should be committed to ensuring a positive experience and aiming to exceed customer expectations whenever possible. Finally, proficiency with customer service software and the ability to quickly learn new tools are important, as they streamline processes and enhance service quality. actively selecting candidates who possess these qualities, I’m building a team that not only resolves issues efficiently but also makes a lasting, positive impression on our customers. #customersupport #customerservice #healthcare #unitednations #sdg #africanunion #linkedlncommunity #customerservicecommunity #healthcarecommunity

Hiring in the North Jersey area

Speaking as a former ops manager: Ops Assistants are beloved by parents, students, teachers, and essential members of school operations. If you delight in greeting and supporting nearly everyone in school building through making things happen, this is a great fit. #education #operations

While technical skills and experience are valuable assets, a candidate's personality can be the tipping point in a successful hire. One key differentiator? Empathy. The ability to understand and share the feelings of customers is essential in today's service-oriented environment. Empathetic contact center agents excel at developing connections with customers, validating their frustrations, and promoting a more positive experience – even when resolving complicated issues. Looking to build a strong customer-centric team? Prioritize candidates who demonstrate strong emotional intelligence during the hiring process. Are you a professional with exceptional empathy and a passion for building connections? World Class Contact Centers offer dynamic and rewarding career paths. Let's connect in the comments below to discuss how your skills can contribute to a growing customer service environment! #customerservice #customerexperience #customersatisfaction #business #customer #happycustomer #contactcenter #callcenter #outsourcing #job #WorldClass #ContactCenters #WCCC

Behavior and Skills Assessment is the most important keystroke is to evaluate the hiring process and skills of the new employees. Employees are the lifeline of a call center. So, managers must evaluate first. You must check the customer service insight, aptitude, problem-solving, pressure handling, and team working capabilities of candidates. #hiringnow #hiring #behaviour #Management #customerfeedback #SkillsDevelopment

In case you are interested

Hiring in North Jersey