Are large-scale concerts and events benefiting the hospitality industry? The buzz around mega-events like Taylor Swift’s Eras tour, Coldplay’s Music of the Spheres and Oasis’s upcoming reunion, has created a surge in hotel bookings and local business activity. However, while the influx of bookings creates immediate wins, drawbacks do exist. Our latest #blog explores: ◾ Upselling with smart strategies ◾ Dealing with increased cancellations ◾ Extra strain on resources ◾ Solutions to excessive bookings and cancellations https://lnkd.in/eAK_THgu