NICE’s Post

View organization page for NICE, graphic

348,193 followers

To keep pace with the city’s rapid, sustained growth, the City of Fort Worth is always looking for ways to improve operations. Sharon Gamble, MBA, Customer Service Administrator at the City of Fort Worth, explains how NICE transformed this government entity, and how purpose-built AI will continue to support its contact centers as their unique needs grow. https://bit.ly/4gpcBIt #NICECustomerStories #CustomerExperience #ArtificialIntelligence

To view or add a comment, sign in

Explore topics