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The more complex the contact center environment becomes, the harder it is for supervisors to keep up, let alone find time to build the kind of relationships that can motivate agents. As many as 78% of supervisors agree that increased work stress is negatively impacting the customer experience their contact center can deliver. However, if given the right tools, supervisors can have a tremendous positive impact on the organization as a whole. Find out how on our blog 💡 https://bit.ly/3TgnPFq #WinWithEnlighten #CustomerExperience #ArtificialIntelligence

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