Niklas von Kalckreuth’s Post

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Researcher at the Division of Ergonomics, Berlin Institute of Technology

### How to improve the communication of data privacy information ### ‘I have read and agree to the Terms’ is one of the biggest lies on the internet and in the realm of digital products. Due to their daunting length and the use of legal jargon, privacy policies are generally incomprehensible and often go unread by users. Ironically, many people have concerns regarding the data privacy and security of electronic health records (EHRs), which are actually the safest digital system in Germany (yes, even safer than online banking!). Obviously, there is significant room for improvement in how the German EHR’s security standards are communicated 😉   Our study (N=117), which I conducted with Marvin Kopka, Jana Appel, and Markus Feufel, explores how the integration of Privacy Fact Sheets (clear and understandable communication of privacy and data security information) could transform user interaction with the EHR. By simplifying the communication of privacy and security standards, we can significantly increase the likelihood of users uploading sensitive health data into the EHR. Our results have shown that longer, more detailed Privacy Fact Sheets effectively reduce privacy concerns and enhance user engagement, which is vital for a politically sensitive digital platform like the EHR.   These are really great results, showing that transparent communication can alleviate privacy concerns, which is especially important for a politically charged digital platform like the EHR. The implications of our study suggest that Privacy Fact Sheets could play a pivotal role in supporting the German healthcare system's digital transformation.   I am thrilled to present our findings at The European Conference on Information Systems (ECIS) 2024 in Paphos, Cyprus, this June. Join us to dive deeper into how transparency features can elevate the effectiveness of electronic health records. Looking forward to seeing familiar faces and engaging in enriching discussions!  For those interested, here's the link to our full paper in the conference proceedings (https://lnkd.in/eZZEa8Pk) or at researchgate (https://lnkd.in/eMqjxXZd) #ECIS2024 #EHR #DigitalHealth #DataPrivacy #HealthcareInnovation

Unlocking the potential of the electronic health record - the influence of transparency features

Unlocking the potential of the electronic health record - the influence of transparency features

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