NTC, Nordic TeleCom Ltd.’s Post

🚀 Welcome to the New Era of Customer Service! 🤖🌐 We are proud to introduce our new real-time VoiceAI service, a revolutionary solution transforming customer service in the telephone network. This innovative system combines cutting-edge technology with a seamless customer experience. 🎯 What can our VoiceAI bot do? ✅ Answer customer inquiries naturally, powered by its training data. ✅ Handle call transfers and receive callback requests. ✅ Send and receive SMS messages – either manually or as customer satisfaction surveys. ✅ Adapt in real-time – VoiceAI's memory can be trained on the fly! 💡 Powered by Nordic Telecom’s Smart Channels service: If a callback request goes unanswered, Nordic Telecom’s Smart Channels - ensures no customer is left without service. 🔄 How does it work? - The AI-powered bot learns and adapts to situations in real time. - The backend software quickly responds to changes using the latest technologies. 🌟 The Result: More efficient customer service and happier customers. We utilize state-of-the-art technology to ensure every customer interaction is handled swiftly and smoothly. #VoiceAI #CustomerService #Technology #NordicTelecom #Innovation #CustomerExperience

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