North Bridge Staffing Group’s Post

Great company and opportunity!!

I am working on an Account Manager/ Customer Service role for a Food Company. I would welcome the opportunity to speak with you about this role. Even if you are not open to a move, let's at least connect for the future. What about this afternoon or tomorrow?   This is a newly created role, so there is much potential. It is an on-site role, offering generous benefits and compensation.   In this role, you will: Work directly with the Field Sales Representative and one rep covering Wisconsin, assisting them with managing orders from the stores and entering in orders.   Cultivating loyal customers to retain business from incoming calls/emails.   Act as a liaison between customers, transportation, and order processing as needed   The current call volume is about 20-50 calls/emails per day – this will increase over the next months.     What You will learn and start doing in the first 90 days:   Product Knowledge: You will learn the product line and get familiar with all the products offered.   Order Management:  You will start taking calls, responding to emails, and entering orders for existing clients.   Coach the Clients: Educate them as orders are entered, as orders come in – what additional products could the client use. An example might be: The customer could benefit from a larger quantity for a deeper discount, etc.

Only For Karachi

Colombian Candidates! 🚀Join TeamUp as an Account Executive! 🚀 Location: Remote | Pacific Time Zone Salary: $1,400 per month About Us: We’re excited to expand our team and are looking for a talented Account Executive based in #Colombia! If you're fluent in English, and have a knack for building strong client relationships, this is the perfect opportunity for you. As a key member of our team, you'll play a crucial role in driving business growth and ensuring client satisfaction. Why You'll Love Working with Us: Remote Flexibility: Work from the comfort of your home in Colombia while being part of a dynamic, international team. Professional Growth: We’re committed to your development, offering opportunities to enhance your skills and advance your career. Earned PTO: Enjoy 12 days of Paid Time Off each year to recharge and relax. Inclusive Culture: Be part of a supportive environment where your contributions are valued, and your voice is heard. What You’ll Do: - Sales: Identify and seize new sales opportunities, present our services to potential clients, and close deals to drive business growth. - Client Engagement: Engage in video calls with clients and the management team, ensuring their needs are met and they’re satisfied with our services. - Account Management: Build and maintain strong relationships with clients, serving as their primary point of contact. - Team Collaboration: Work closely with the recruitment and sales teams to ensure client needs are met effectively and efficiently. - Reporting: Regularly update the team on sales activities, account statuses, client feedback, and potential opportunities. How to Apply: Use this link to be directed to the JD and application form (https://lnkd.in/gqF3gBgu) Please don't forget to submit and include the following: Resume: Highlighting your relevant experience and skills. Introductory Video: A short video (3-5 minutes) where you introduce yourself and explain why you’re the perfect fit for this role.

We are hiring !!! Job Title: Customer Relationship Executive (CRE) Salary- Upto 25k + Handsome incentive Expr- Min 1 Year Communication- Fluent english Job Overview: As a Customer Relationship Executive (CRE). you will play a crucial role in ensuring positive customer experiences and fostering long-term relationships with our valued clientele. Your primary responsibilities will include conducting feedback calls, reaching out to new customers, assisting with inquiries, and providing support throughout the service process. While technical expertise is not required, effective communication skills and a passion for delivering exceptional customer service are essential for success in this role. Key Responsibilities: 1.     Conduct Feedback Calls: ·        Reach out to customers three days after their vehicle's delivery to gather feedback on their experience. ·        Listen attentively to customers' feedback, address any concerns or issues they may have, and document their responses for further analysis and improvement. 2.     Outreach to New Customers: ·        Proactively contact new customers to introduce them to BASCA Motor Works and promote our service packages. ·        Effectively communicate the benefits of choosing BASCA for their automotive needs and provide assistance in scheduling appointments or consultations. 3.     Provide Customer Support: ·        Assist customers with inquiries and requests, demonstrating patience and empathy in all interactions. ·        If faced with technical queries beyond your expertise, politely ask the customer to stay on the line while you connect them with one of the owners for expert consultation. 4.     Greet and Assist Visitors: ·        Welcome new customers visiting the workshop and ensure they feel valued and attended to from the moment they arrive. ·        Assist with necessary paperwork and guide customers through the service initiation process, maintaining a friendly and professional demeanor at all times. For more information contact us at 8700372929

Question: How do you measure the success and performance of customer support representatives on your team?

Hiring a transaction coordinator will give you back time for marketing your sellers home or finding the right home for your buyers rather than waiting for inspection reports, seller’s disclosures, and repair receipts. Contact me for more information on working with a transaction coordinator! 😉

You need help with handling your customer service but there isn't enough work to justify hiring a full time staff member? That's where I come in. I take on your first line support and manage your client email requests. I can handle any query that is thrown at me and answer according to your company's guidelines. I help build a Frequently Asked Questions database that the team can refer to. If the query needs more investigation than a simple answer, I can escalate the query to the appropriate person/department and follow the query to resolution. I work 1-2 hours a day and customer support is one less thing for your to worry about. Interested to find out how this could work? Let's talk! #customerservice #clientexperience #customersupport #customersupporthero

good opportunity