Novel 📲’s Post

"Loyalty programs are moving to where they belong: your customer's digital wallet 📱 A fascinating shift is happening due to Novel's solution. Instead of forcing customers to download another app or remember another password, brands are moving their loyalty programs directly into Apple & Google Wallet. Why this matters: → Customers already use these wallets daily → Push notifications work better than emails → No spam filters to worry about → Works both online and in-store → Zero friction for customers Think about it: Your loyalty program lives right next to your customer's credit cards and boarding passes. Where it naturally belongs. This is about putting customer experience first. Is your loyalty program ready for the wallet era? #customerexperience #retail #loyalty #digitaltransformation"