NRD Companies’ Post

📢 The “UN E-Government Survey 2024” report is now available. The results of the United Nations E-Government survey were released today. This report analyzes the digital landscape in all 193 Member States. 🌟 This is the first time that the report includes a section to analyze the role (the opportunities and challenges) of AI in digital government development. Some of the highlights of this report: 📌 “Europe leads in e-government development, followed by Asia, the Americas, Oceania and Africa.” 📌 “Despite the advances made, 1.73 billion people remain on the wrong side of the digital divide. The gaps in digital development are particularly wide in Africa and Oceania.” 📌 “In the Americas, digital leaders such as the United States of America, Uruguay, Chile, Argentina, Canada, and Brazil drive progress, supported by regional collaboration and international partnerships. All of the Caribbean small island developing States (SIDS) except Cuba and Haiti have shown commendable progress in digital development and are in the high EGDI group.” 📌 Colombia, Ecuador, and Mexico are the three countries in the Americas that “have made significant progress in their digital transformation journeys, focusing on enhancing their telecommunications infrastructure, improving online services, and investing in human capital development”, moving “from the high to the very high EGDI group for the first time in 2024.” You can access the report at the following link: https://lnkd.in/ebpsym4u

We are seeing #GovTech as increasingly being used to explore and experiment with innovative digital solutions in collaboration with the private sector - especially important in the case of #AI to cover for the capacity gaps governments face as they try to be more AI ready. We hope this report will support #governments in putting in place the right building blocks and enablers to build effective collaborations with private sectors actors.

The draft National Digital Development Strategy (NDDS) 2021 emphasizes the need for Sierra Leone to leverage ICT for economic growth, inclusivity, and a knowledge-based society. Despite efforts like the 2015 Open Data Readiness Assessment, the country still faces challenges in infrastructure, connectivity, and data management. In response, the United Nations Department of Economic and Social Affairs (UN DESA), in collaboration with the Government of Sierra Leone through the Ministry of Communication, Technology and Innovation and the Ministry of Public Administration and Public Affairs is hosting a two-day workshop on digital data governance. This workshop aims to strengthen the capacity of public sector employees and other stakeholders in understanding and implementing digital government and data governance. The objectives include building capacities based on the UN E-Government Development Index and exploring opportunities and gaps in digital governance through interactive dialogue.

📣 Anticipation is building for the FST Government 10th Annual Future of Federal Government Summit 2024! ❗ As digital transformation accelerates across the public sector, Australia and New Zealand are at a critical juncture in government innovation. On 6 November, we’ll bring together industry leaders to delve into the evolving landscape of digital government readiness and maturity. We’re thrilled to announce Judy Hurditch, Managing Director & Principal Analyst from Intermedium, will present a keynote on the findings of the Intermedium 2024 ANZ Digital Government Readiness and Maturity report. The report provides key insights on each jurisdiction’s digital journey, highlighting enablers like strategic funding, governance, and policy advancements. Ahead of the event, we sat down with Judy, who shared perspectives on emerging trends, from shifting post-pandemic funding priorities to AI’s transformative role. Don’t miss the chance to hear from Judy and other experts shaping the future of digital government across Australia and New Zealand. 👉 View Judy's pre-event interview here: https://lnkd.in/gJDPbafH #DigitalTransformation #GovTech #PublicSector #FutureGovSummit #AIinGovernment #ANZDGRMI #PublicServiceInnovation #FSTGov

Yesterday’s AccelerateGov conference in Ottawa was my first – and definitely won’t be my last! What an impressive event from the team at Global Government Forum . With over 1,700 registrants and standing-room-only sessions, the day was filled with up-to-the-minute discussions on data and digital transformation in government. I was honored to speak on the panel, Open, Accessible, Responsive Services: How Digital Transformation Can Help Build Trust in Government, alongside Charles Taillefer, Raj T. and international leaders Christine Bellamy, Miquel Estapé and Wolfgang Ebner. I had the opportunity to talk about how data and evidence are superpowers in our efforts to build trust in government. Leveraging data and evidence helps us understand how our policies, programs, and services are performing and how we can improve them to better meet citizens' needs. Demonstrating that we can deliver outcomes for Canadians is one of the best ways to build trust. At Blueprint , we’re working with governments across Canada to help them use data to create better policies, programs, and services. Reach out if you’d like to learn more – it’s powerful work. I’m looking forward to continuing these important conversations! #AccelerateGov2024 #DigitalTransformation #DataForGood #PublicPolicy #TrustInGovernment

The United Nations Department of Economic and Social Affairs' "2024 E-Government Survey" report underscores the growing global trend toward digital government as a vital tool for #sustainabledevelopment. The report highlights the remarkable progress made in #digitaltransformation, with the E-Government Development Index (#EGDI) showing significant global improvement. The proportion of the global population lacking access to digital government services has decreased dramatically, from 45% in 2022 to 22.4% in 2024, reflecting increased investments in resilient infrastructure and digital technologies. However, disparities remain, particularly in Africa, Least Developed Countries (#LDCs), and Small Island Developing States (#SIDS), which continue to lag behind the global average, indicating the need for targeted support. The report also presents the Digital Government Model Framework, which offers nations a roadmap for planning, implementing, and assessing digital government projects, aiming to ensure sustainable digital development aligned with the 2030 Agenda for sustainable development. This framework includes strategies to foster more effective public administration, enhance digital public infrastructure (DPI), and improve digital inclusion. The **Local Online Services Index (LOSI)** continues to provide valuable insights, showing steady progress but also highlighting gaps between national and local e-government services. The data points to persistent challenges in optimizing digital services at the municipal level, emphasizing the need for greater local-level digital governance. Notably, the addendum on #ArtificialIntelligence (#AI) explores how AI can be integrated into #egovernment to improve #servicedelivery and #policy-making, while also emphasizing the need to balance the opportunities AI offers with associated risks. The report calls for careful governance to maximize the benefits of AI while minimizing its potential negative impacts. In summary, The "2024 E-Government Survey" provides a clear picture of a world accelerating toward #digitaltransformation, with #governments at various stages of development. Despite substantial global progress, the survey calls attention to the uneven pace of digital government adoption, particularly in regions like #Africa and #SIDS, where the digital divide remains pronounced. To truly harness the potential of digital government, efforts must focus on bridging these gaps, enhancing local digital services, and responsibly integrating #emergingtechnologies like AI. The challenge ahead lies not just in technological adoption but in fostering inclusive, transparent, and sustainable digital governance that benefits all.

Public administrations worldwide have a significant opportunity to create substantial public impact through the implementation of government technology (#GovTech). A new report, valuing GovTech’s potential public impact at up to $9.8 trillion by 2034, sheds light on this vast potential. Where will this figure come from, and how can governments secure their share? “The global public impact of GovTech: A $9.8 trillion opportunity,” produced by the World Economic Forum, the Global Government Technology Centre Berlin, and Capgemini, delves into these critical questions. As Marc Reinhardt, our Public Sector Global Industry Leader, and the team engage in discussions at Davos, this report underscores that the magnitude of this opportunity is too significant for governments to overlook. Discover more by downloading the report and join the dialogue at #WEF25: https://bit.ly/4249m4n #Government #PublicSector

In a robust discussion, our executive think tank panellists, including Jai Thomas, Mariet Labuschagne, Michael North and moderated by Vito Forte (he/him) MACS Snr CP IP3P GAICD, shared insights on key aspects of digital transformation and governance. Here are some of the insights taken from the session: - 𝐀𝐜𝐜𝐞𝐬𝐬 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐯𝐢𝐭𝐲: Jai Thomas stressed the challenge of delivering resilience in regional areas, emphasising the need for collaboration between industry and government. - 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐂𝐢𝐭𝐢𝐳𝐞𝐧-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: Mariet Labuschagne highlighted the importance of prioritising citizen needs and ensuring accessibility for all, including non-digitally literate individuals. - 𝐑𝐞𝐬𝐢𝐥𝐢𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧: Michael North advocated for digital-first approaches while maintaining non-digital channels for inclusivity and robustness. - 𝐂𝐥𝐨𝐮𝐝 𝐀𝐝𝐨𝐩𝐭𝐢𝐨𝐧: Michael North also discussed the careful planning required to optimise cloud adoption for resilience and cost management. - 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐈𝐝𝐞𝐧𝐭𝐢𝐭𝐲: Jai Thomas and Mariet Labuschagne addressed progress towards a single digital identity, stressing the need for time, policy adjustments, and technical infrastructure. - 𝐅𝐮𝐭𝐮𝐫𝐞 𝐈𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬: From digital driver's licences to AI integration, ongoing efforts were discussed by all panellists, emphasising the importance of enhancing services and addressing emerging challenges collaboratively. Exciting opportunities lie ahead, driven by collaboration and innovation, ensuring a resilient and inclusive digital future for Western Australia. Department of Energy, Mines, Industry Regulation and Safety Office of Digital Government Western Australia Kinetic IT Edith Cowan University #FSTGOVWA #FSTGOV #FSTGovernment

Thanks for sharing Ros, do let us know if we can support your digital transformations.

The Local Government Association (LGA) has released a crucial guideline on digital transformation in local government. Emphasizing 3 pivotal missions, it outlines how these can be facilitated by 6 common enablers and 6 good practice principles. 🚀 The missions are clear: - Digitally enabled councils delivering inclusive services - Digitally empowered residents thriving in a digital world - Digitally equipped places supporting a connected, healthy community The Principles focus on inclusivity, user-centric design, and security, while the Enablers stress connectivity, capability, and collaboration. Digital transformation in Local Government is rapidly evolving, both internally and in collaboration with the NHS and Adult Social Care. I'm currently collaborating with several Local Authorities with ambitious digital strategies. Share your thoughts on this guideline and let's explore how we can support your transformation journey. #lga #digitaltransformation #localgovernment Starfish Search Local government digitalisation framework: Missions, principles and enablers | Local Government Association