One defining moment in my career as a Customer support rep/VA was when I received a heartfelt feedback from a client during my early days in customer support. They told me how much they loved my patience, empathy, and ability to truly listen. That feedback changed everything for me. It was more than just a compliment, it made me realize that I was really invested in problem-solving. That moment made me understand that customer support was more than resolving issues; it was about creating trust, building relationships, and making people feel valued. From that point on, I decided to specialize in roles where problem solving, communication and connection were at the core. This led me to combine my skills as a Virtual Assistant and customer support rep, offering customers and businesses a unique blend of administrative efficiency and customer support excellence. That moment taught me the value of going the extra mile and reaffirmed that the smallest gestures can make the biggest impact. I carry that knowledge into every interaction, ensuring that clients and customers feel supported and heard. What moment defined your career? Do well to share in the comments. #VirtualAssistant #AdministrativeAssistant #Freelancing #CustomerSupport
Well said Oluwaseyifunmi, we all strive to do our best especially when given the opportunity to share our service with others.
Impressive Oluwaseyifunmi Abolade Going above and beyond to ensure that clients are satisfied takes extra effort and this effort make them feel valued.
Empathy, listening and problem solving is what defines customer support.
Customer satisfaction is the priority. Getting a positive feedback means you are doing well.
Patience, empathy and active listening are the right skills to drive customer success. Well-done Oluwaseyifunmi
Feedbacks from our employers are electrifying. They have a way of getting you to do more expecially the positive ones. Thanks, dear.
Client positive review makes all worker go excited. It's a way of confirming "you are doing well". Congratulations
Your journey to specialize in those strengths is inspiring! well done
Interesting journey Funmi. Customer/Client feedback sometimes is all the boost we need...
Customer Support Agent | Customer Relationship Manager | Email Marketer | Virtual Assistant
1wI'm Oluwaseyifunmi Abolade, a dedicated Customer Support Representative and Virtual Assistant. I help to ease your stress and ensure customer satisfaction. Here are some of the services I offer: 📌Calendar and schedule management. 📌Appointment setting and scheduling. 📌Email management(organizing, responding, filtering). 📌Travel planning and booking. 📌Responding to customer inquiries (via email, chat, or phone). 📌Managing support tickets and escalating issues. Send me a DM and I can show you how my skills can help to boost your productivity.