OneRail’s Post

For many retailers and restaurants, marketplaces represented an “easy button”, not just for the technology and fulfillment services, but for customer acquisition,. OneRail VP of Sales & Business Development, Chris Frericks has written an insightful blog detailing the importance of developing a “retailer owned” delivery solution that he calls “Delivery 2.0”. Delivery 2.0 is a choice to take back ownership of data, customer, and profits, great job Chris!

There's been a lot of talk around #clickandcollect lately... But, just because other companies are implementing this fulfillment model, does that mean it's right for your #smallbusiness? Our latest blog post explains the following benefits in more depth: 🚶 More foot traffic in your store 😃 Greater #customerexperience 📦 Improved #retaillogistics You can read more here➡️https://bit.ly/4bGzofO #OnlineShopping #CustomerSatisfaction #OrderFulfillment #BeBryllyant

Say hello to 'Delivery Assured', our latest tech innovation, and part of the fulfilmentcrowd platform, designed to revolutionise your fulfilment experience! 🎉 We spoke directly with Austin Waddecar, Chief Product Officer at fulfilmentcrowd, who gave us the low down on our latest tech innovation. "With Delivery Assured, consumer requests are sorted quickly and proactively. Automating repetitive tasks eliminates back-and-forth communications, ensuring faster resolutions and greater efficiencies resulting in a first class consumer experience." Why 'Delivery Assured'? ⏱ Faster resolutions: Automated processes mean less waiting and more doing. 📈 Enhanced benefits: Boost efficiency, increase retention, and elevate customer satisfaction with our streamlined approach. 🚀 Fast payments: We credit "bad delivery" claims fast, so retailers can get the consumer sorted as a priority. Join the future of fulfilment today and experience the fulfilmentcrowd difference with Delivery Assured. https://hubs.ly/Q02Nm2Vs0 #fulfilmentcrowd #DeliveryAssured

🚀 DispatchEx: Transforming Last-Mile Delivery Since 2020 🚀 For over four years, DispatchEx has been at the forefront of optimizing last-mile delivery solutions for businesses across various industries. From e-commerce to logistics, we’ve helped companies streamline their operations and deliver exceptional customer experiences. 💡 What We've Achieved So Far: Enabled real-time dispatching and tracking for hundreds of businesses. Implemented automated route optimization for faster, cost-effective deliveries. Seamlessly integrated with multiple carriers and e-commerce platforms. Provided live delivery updates, ensuring customer satisfaction. Delivered actionable insights through in-depth analytics and reporting. As we continue to grow, we remain committed to evolving with technology, ensuring that our partners are always a step ahead in logistics excellence. Let us help your business take its delivery operations to the next level! Visit our website at [Insert Website Link] to learn more about how DispatchEx can power your deliveries. #DispatchEx #Logistics #LastMileDelivery #Efficiency #BusinessGrowth #TechnologyDriven #DeliverySolutions

⚡️ The Rise of Quick Commerce: How Speed is Changing the Game ⚡️ In today's fast-paced world, instant gratification is king. 👑 That's where quick commerce comes in! 🚀 From groceries to electronics, consumers are demanding faster delivery than ever before. This hyper-growth sector is disrupting traditional retail with its lightning-fast delivery promises. ⚡️ Here's how quick commerce is changing the game: (a) Customer Experience: 📈 Increased customer satisfaction and loyalty through unparalleled convenience. (b) Market Disruption: 💥 Challenging traditional retail models and forcing businesses to adapt. (c) Technological Advancements: 🤖 Leveraging technology like AI and big data to optimize delivery routes and inventory management. What do you think about the future of quick commerce? Share your predictions and insights in the comments below! 👇 #QuickCommerce #InstantGratification #OnDemandDelivery #Ecommerce #Retail #Innovation #FutureOfRetail #Delivery #Logistics #TechTrends

Keep on banging that drum 🥁 Reading Mattias Gredenhag (nShift's CTO) article in InternetRetailing entitled "Deliveries: The building blocks of closer customer connections". Can't agree more - and a message I've repeated time and time again. https://lnkd.in/dw-VeQmD Few nuggets from the article... "Deliveries are more than parcels and boxes. They’re the building blocks of closer customer connections" - and as Mattias suggests, a way to differentiate yourself from the competition. "... nearly two in three customers (62%) would refuse to shop with a brand again after a bad delivery experience" - need we say more? And, purely selfishly, all the 'delivery and experience management (DMXM)' described by Mattias and nShift can (and absolutely should) be provided to customers even if your using your own fleet to make those deliveries. #logistics #deliveryexperience

Great article by Starshipit on the benefits of integrating multi-carrier solutions 👏 https://lnkd.in/gQ87N3Xv Key Benefits of Multi-Carrier Shipping, as highlighted in the article are: 🔆 Flexibility: Adapt to disruptions and select the best carriers in real-time for optimal delivery options. 🔆 Leverage: Secure better rates as carriers compete for your business. 🔆 Suitability: Use the most appropriate carriers for different needs, from same-day shipping to handling oversized items. 🔆 Increased Services: Offer more delivery options at checkout, giving customers greater choice and satisfaction. Speaking to retailers everyday, when it comes to offering more delivery options, just differentiating by speed doesn't cut it anymore... They are often looking for ways to surprise and delight their customers at the doorstep - is your current logistics provider able to offer that? Deliver In Person can offer a variety of services to set you apart and give your customers greater choice and satisfaction. If you would like to find our more - get in touch with me 📩 #DeliveryExperience #BrandExperience #CustomerExperience

Blindfolded while doing business? Not anymore. Predictive power at your fingertips. Anticipate behavior, personalize offers, and transform vast customer data via powerful, actionable insights with Teleperformance's solutions. Peek into the future of your customer interactions by gaining the #TPEdge! Connect with us today - https://lnkd.in/eND7feKP #TPIndia #DataAnalytics #Retail #Ecommerce #GrowwithTP

A 𝗡𝗼𝗿𝘁𝗵 𝗦𝘁𝗮𝗿 𝗠𝗲𝘁𝗿𝗶𝗰 (𝗡𝗦𝗠) is the one key metric that captures the value your product delivers to customers. It keeps everyone aligned and focused on what truly drives growth and customer satisfaction. Taking an example 🚀 What makes a 10-minute grocery delivery platform like Blinkit so successful? It’s all about focusing on the right North Star Metric! For a platform like Blinkit, which thrives on speed, convenience, and building customer trust, identifying the North Star Metric (NSM) is absolutely critical. The NSM represents the one key metric that brings the whole team together and reflects the value they’re delivering to customers. 𝗕𝗹𝗶𝗻𝗸𝗶𝘁’𝘀 𝗡𝗼𝗿𝘁𝗵 𝗦𝘁𝗮𝗿 𝗠𝗲𝘁𝗿𝗶𝗰: 𝗔𝘃𝗲𝗿𝗮𝗴𝗲 𝗢𝗿𝗱𝗲𝗿 𝗙𝘂𝗹𝗳𝗶𝗹𝗹𝗺𝗲𝗻𝘁 𝗧𝗶𝗺𝗲 Why? Because it’s directly tied to customer satisfaction. The faster groceries are delivered, the stronger Blinkit’s promise of "10-minute delivery" becomes. How Does Blinkit Optimize This Metric? ✅ 𝗗𝗮𝗿𝗸 𝗦𝘁𝗼𝗿𝗲 𝗡𝗲𝘁𝘄𝗼𝗿𝗸: Strategically placing fulfillment centers to minimize delivery time. ✅ 𝗔𝗜-𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗗𝗲𝗺𝗮𝗻𝗱 𝗙𝗼𝗿𝗲𝗰𝗮𝘀𝘁𝗶𝗻𝗴: Predicting what customers need to keep it in their suggestions during checkout. ✅ 𝗛𝘆𝗽𝗲𝗿𝗹𝗼𝗰𝗮𝗹 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Making sure delivery partners are in the right places to handle high demand. ✅ 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆-𝗗𝗿𝗶𝘃𝗲𝗻 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀: Using real-time route optimization to make deliveries faster. By focusing on *Average Order Fulfillment Time*, Blinkit ensures that every decision—from technology updates to operational changes—is aligned with delivering value quickly and keeping customers happy and loyal. #ProductManagement #NorthStarMetric #CustomerExperience #Blinkit #QuickCommerce #DataDrivenDecisions #GrowthMindset #productstrategy #strategy #linkedincommunity For more comment do follow :)

🚚🚛🛻🚙🚗 Shoppers’ delivery expectations are constantly evolving. However, a multi-carrier shipping strategy can enable you to leverage flexibility, better rates, and a wider range of delivery options to exceed those expectations. 💡 Find out what to consider when integrating a multi-carrier solution and how it can help you save time, streamline your processes, and deliver better customer outcomes. ✅ From gaining a centralised view of carriers to automating selection based on rates, speed, and destination, this in-depth article from Starshipit explains how multi-carrier shipping technology can streamline operations and improve the customer experience. 📖 Read the full article here: https://lnkd.in/gQ87N3Xv 🚚 And if you’re looking for a local delivery option that creates a last-mile experience to be remembered, find out how Deliver In Person can help: https://lnkd.in/g7mb2heu #LastMile #CustomerExperience #DeliveryExperience