Opus Guard’s Post

Managing customers in Jira? They deserve better. 🤝 (The feature every JSM admin overlooks 🤦♂️) When I set up Jira Service Management, there’s one feature I always enable: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗮𝗻𝗱 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗣𝗿𝗼𝗳𝗶𝗹𝗲𝘀. Why? Because without it, you’re guessing. Here’s what you unlock when you enable it: 🏢 See which organization each customer belongs to 📝 Relate custom fields to users and organizations 🔗 Track every request tied to that organization For teams juggling multiple customers, it’s a gamechanger. Most admins overlook this simple tweak. Don’t let it be you. #AtlassianCreator #Jira #Productivity Atlassian

🚀 Streamline your Jira Service Management administration tasks with bulk actions! 🚀 Tired of manually managing hundreds of Portal-only accounts? Atlassian's latest update introduces bulk actions to simplify your workflow. Now you can: 🌟 Delete up to 1,000 accounts at once 🌟 Choose multiple accounts for Portals only and migrate up to 1,000 accounts at once. 👉 Learn and experience now: https://lnkd.in/gN7i5yVf #AtlassianCreator

Microscope is a huge time and money saver for a Jira admin, not just if you’re migrating. It helps you run a tight ship and not waste money and time on what isn’t needed (removing inactive users, better allocation of resources to projects, deleting or consolidating custom fields and more). Encryption for Jira helps keep your instance secure, and compliant with ever more stringent industry oversight requirements.

A clean Jira = a clear mind. 🧠✨ A well-organised and secure Jira is crucial for maximising your team's productivity, maintaining data integrity, and complying with key industry regulations. Dive into our latest article to discover the importance of maintaining a clean Jira instance, and see how you can use Encryption for Jira and Microscope for Jira to streamline and secure your Jira instance and workflows. Say goodbye to disorganisation, delays, and leaks now! ⬇️ https://hubs.li/Q02thBnZ0 #Jira #Atlassian

📣 Attention all Atlassian Jira Service Management admins! 📣 You can now connect up to 10 #email accounts to your service project, with the added ability to create a new #Atlassian email. This update boosts flexibility and productivity. Learn more: https://lnkd.in/dDaCx3uA #JiraServiceManagement #EmailIntegration #Productivity

Ever had that heart-stopping moment after accidentally deleting an issue in Jira? Here's how to prevent it from happening again. We have all been there, accidentally deleting an issue in Jira with no way to recover it. Here is a step-by-step guide to make sure no one ever deleted an issue again. 1. Navigate to your Jira 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗦𝗲𝘁𝘁𝗶𝗻𝗴𝘀. 2. In the settings sidebar select 𝗣𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀. 3. On the top right hand corner, select 𝗔𝗰𝘁𝗶𝗼𝗻𝘀, and 𝗘𝗱𝗶𝘁 𝗣𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀. 4. Scroll down to 𝗗𝗲𝗹𝗲𝘁𝗲 𝗜𝘀𝘀𝘂𝗲𝘀 permissions and 𝗥𝗲𝗺𝗼𝘃𝗲 all groups and users. P͟r͟o͟ ͟T͟i͟p͟:͟ Create a permissions scheme that you can apply to all projects, so you don’t have to reconfigure permissions for each one individually. #Atlassian #AtlassianCreator #Jira #Productivity Atlassian

We learned A LOT from these Atlassian Jira experts yesterday. If you missed the live stream, not to worry – here's the link to the full recording on YouTube: https://lnkd.in/gQTdtjf3 #jira #jiraworkmanagement #jirasoftware

🚀 Optimize Your Licenses Effortlessly! 🚀 Managing Jira licenses can be a headache, but it doesn't have to be! With the Flexible User License, you can automatically manage user seats, unlicense inactive users, and keep your costs under control—all without lifting a finger! 💡 No more manual tracking or unexpected license shortages. Gain insights, automate the tedious work, and focus on what really matters! 💼 Ready to streamline your Jira experience? Check it out here 👉 Atlassian Marketplace https://lnkd.in/gYEEF5W2 #AtlassianMarketplace #JiraAdmins #JiraCloud #LicenseManagement #JiraAddons #AutomationTools #EnterpriseIT #CostOptimization #DevOpsTools #AgileSolutions

🫡 Atlassian Jira's dot (.) menu is retiring starting August 19th 🫡 The dot menu, a go-to for quickly updating and transitioning issues, accessing actions, and navigating admin features, will soon become part of Jira’s history. In its place, Atlassian has introduced the Command Palette! This new, keyboard-first feature enhances your workflow by allowing you to... 🔹 Create and update issues 🔹 Search and navigate through your issues, projects, and boards 🔹 Access settings with ease 🔹 Open keyboard shortcuts and help menus 🔹 Seamlessly switch between light and dark themes The Command Palette is designed to build on the capabilities of the dot menu, expanding its functionality and accessibility across all areas of Jira. While it already offers many advanced features, Atlassian is committed to evolving the Command Palette, with more enhancements to our Jira experience expected in the future! For more details, check out this article: https://bit.ly/3yK7CRM #AtlassianCreator #AtlassianTopTips #Jira #JiraTopTips

Cmd+K (Mac) or Ctrl+K (Windows) is the new shortcut to remember for Jira Cloud users