Packeta Group’s Post

If you’re shipping 50,000+ parcels a month, even the smallest recurring billing mistake can be costly. That’s why it’s essential to audit your parcel carrier invoices. We see e-commerce businesses dealing with this in 3 ways: 1. Trust the carriers and just pay  2. Put 2-3 people in the administration to manually check this every month  3. Get an automated parcel carrier invoice check If you’re (1) having trust issues 👀 and (2) don’t want your colleagues to burn out after a few months — an automated check is the way to ensure you’re paying the correct amount to carriers. P.S. Sander Hak is looking for 3 more companies to join the beta before we launch this as a paid service. Get in touch to have your invoices checked for free 💸 #carrierinvoices #invoicereconciliation #shippingintelligence 

𝗚𝗼𝘁 𝗮 𝗺𝗶𝘀𝘀𝗶𝗻𝗴 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆? 𝗗𝗼𝗻'𝘁 𝘀𝘁𝗿𝗲𝘀𝘀. Here, we discuss and give tips on what to do. Read our tips here: https://www.rfr.bz/llhwsct #consumerrights #onlineorders #deliveries #ecommerce #delivery #missingpackage #consumerprotection #pegasuscouriers

🎯 Solving Weight Disputes for E-commerce Businesses Imagine this: You’re an ecommerce store owner, and everything’s going well. Orders are flowing in. But suddenly, your shipping costs skyrocket due to frequent “weight disputes” with courier companies. Your product weighs 500 grams, but the courier claims it’s 1 kg. Sounds familiar? This was exactly the issue one of our clients faced. They were losing thousands in extra shipping fees every month. 📦💸 At Ecom Brothers, we stepped in with a simple yet effective strategy: 🔍 Precise weight documentation: We helped the client set up a systematic process for measuring and documenting the actual weight of products, including packaging. 📝 Evidence-based claims: We taught them how to create an automated system for keeping photo evidence of every shipment. 📧 Courier escalation: Whenever there was a dispute, we guided them through the process of escalating it with accurate evidence. The result? ✅ 80% reduction in disputed claims within the first 3 months! ✅ Thousands saved on unnecessary shipping fees! ✅ A more transparent and trustworthy shipping process. If weight disputes are hitting your bottom line, you’re not alone. We’ve been there, and we’ve got the tools to help you fight back.ecombrothers.in #EcommerceSolutions #ShippingDisputes #EcomBrothers #EcommerceGrowth #CourierIssues

Lost of shipment is a common occurrence in the courier industry. And courier companies are happy with the situation because of the absence of an easy legal way that forces these courier people to compensate the sender or the receiver for their wrongdoings. But the online shopping economy survives only because of these courier services. And, if they lose the customer's trust, first of all, the online shopping economy will see a downfall, followed by their own downfall. And winning back people's trust will be a long and costly journey for the courier industry. So, it is in their business interest to make amends in time. ........... The courier industry plays a crucial role in the online shopping economy, and any loss of trust can have far-reaching consequences. The absence of a clear legal framework for compensation can indeed create a sense of impunity among courier companies, leading to a lack of accountability. However, it is in the best interest of courier companies to take proactive steps to regain customer trust. Losing customer trust can lead to a decline in business, which can ultimately harm their bottom line. By making amends in a timely manner, courier companies can demonstrate their commitment to customer satisfaction and maintain a positive reputation. In fact, many courier companies are now taking steps to improve their services and build trust with their customers. Some are investing in technology to track packages more accurately, while others are implementing more efficient claims processes to resolve issues quickly. Ultimately, it's a win-win situation for both courier companies and their customers. By prioritizing customer trust and satisfaction, courier companies can maintain a competitive edge in the market, while customers can enjoy a more reliable and efficient online shopping experience. It's interesting to note that some countries have implemented regulations to hold courier companies accountable for lost or damaged packages. For example, in the European Union, courier companies are required to provide proof of delivery and are liable for losses or damages during transit. Such regulations can help to promote a culture of accountability and transparency in the industry. Overall, your observation highlights the importance of trust and accountability in the courier industry, and the need for companies to prioritize customer satisfaction to maintain a competitive edge. #dtdc #dtdcsupport #dtdcexpresslimited

10.50: Speed Ordered a camera on Monday, and by Wednesday, the entire setup, including unexpected bonus gifts, arrived! This highlights how companies are excelling in customer service and logistics. Impressed by how they're going the extra mile to exceed expectations. 📦🚚 #CustomerService #SupplyChainSuccess #TechIndustry #BonusGifts #CustomerSatisfaction #LogisticsExcellence #ExceedingExpectations #FastDelivery #ServiceExcellence

Ever felt that your parcel delivery is a puzzle you just can't solve? Small parcels might not take up much space, but managing them efficiently is a significant logistical challenge. Inaccurate addresses, lost packages, and delayed deliveries can all add up to a logistical nightmare. But don't fret! Expertise in ecommerce shipping can ensure your small parcels end up in the right place at the right time, every time. Don't let parcel delivery be a thorn in your side. Dive into the puzzle - and come out on top! #smallparcels #ecommerceshipping #logistics

📦 Do you run an #ecommerce business in #CEFTA? The upcoming Parcel Delivery Decision could make shipping easier and cheaper within the region. Learn how this can benefit your business ➡ https://cutt.ly/eeTdwR1z #CEFTAmatters #ParcelDelivery

At Seven Senders, we understand that navigating claims can be a complex and time-consuming process for e-commerce retailers. 🛒 However, with our Claims Center, we take the hassle out of managing your parcel claims: 👉 Easy to submit: File claims in seconds. 👉 Easy to monitor: Track progress from submission to resolution. 👉 Easy to cash in: Benefit from an improved success rate on claims. What’s more, we handle all carrier communications and follow-ups for every claim, whether you ship with us or not. 🛻💡 Are you in for #EasyClaimsWithSevenSenders? Find out more here: https://lnkd.in/dbZXujmk #SevenSenders #Claims #ECommerce #Logistics

Why Choose Shipping Wonder? Real-Time Notifications: Keep your customers informed and engaged with instant notifications. From the moment their order ships to the second it arrives, they're in the loop. All-in-One Integration: Our system seamlessly integrates with your carrier's network, sending updates directly through SMS or eMail without any extra steps on your part. Enhanced Customer Experience: Give your customers the confidence and satisfaction of knowing exactly where their purchase is, cutting down on anxious customer service calls. Stay Ahead of Delays: Sometimes, the unexpected happens. With Shipping Wonder, you can proactively notify customers of any delays, managing expectations and maintaining trust. Shipping Wonder's Notifications Include: ✨ Shipped: As soon as an order is on its way, your customer is notified, building excitement from the get-go. 📆 Arriving Today: The anticipation peaks! Inform your customers on the day of delivery for an extra touch of service. 📬 Delivered: Let your customers celebrate the arrival of their package with immediate confirmation of delivery. 🚨 Delayed: Transparency is key. Keep your customers updated in case of any unforeseen delays. 👉 Ready to take your e-commerce shipping to the next level? Visit Shipping Wonder and sign up for a 30 day free trial today! #ShippingWonder **Check out our website:https://lnkd.in/dyV65vni **Sign up Now ! https://lnkd.in/dM4Tyhp5

Insightful Piece. Every small business owner should read this!!!