Paragon Aviation Services’ Post

Introducing the latest member of our team, Mario Alcocer: Tell us about yourself and how you came to be Director of Sales: My journey into the aviation industry began a decade ago when I joined a global aviation brokerage as a sales executive. Fueled by dedication, creativity, and a passion for building markets, I broadened my expertise across diverse aviation solutions, consistently exceeding targets and demonstrating leadership qualities. Through continuous learning and honing of my skills in airline operations, sales optimization, and technology, I developed a robust technical acumen and a deep understanding of the industry's dynamics. This journey has led me to my current role as Director of Sales, where I remain committed to delivering exceptional service, building enduring partnerships, and driving innovation in the aviation sector.   What do you think about ASAP charter? ASAP charter, often called 'go-now' logistics, is an indispensable service across various industries, offering swift and flexible transportation solutions for critical situations. For medical emergencies, urgent business travel, or time-sensitive missions, ASAP charter demands unmatched responsiveness and adaptability. By prioritizing safety, operational efficiency, and client satisfaction, these expedited operations enable us to demonstrate exceptional value and foster trust with our clientele, showcasing our commitment to delivering reliable and timely solutions.   What’s some good advice you can give to our readers? In private aviation's dynamic and competitive realm, cultivating a culture of teamwork and collaboration within your organization is paramount, recognizing that success is a collective endeavor. Embrace innovation and maintain a proactive stance towards emerging technologies and market trends to ensure agility and sustained growth. Additionally, uphold an unwavering commitment to safety standards and regulatory compliance, as they are the industry's bedrock of trust and credibility. By fostering collaboration, innovation, and a resolute dedication to safety, you can navigate the complexities of the private aviation landscape with confidence and integrity. What inspires you and what do you do for fun? I draw inspiration from aviation's positive impact in bridging people, cultures, and opportunities worldwide, whether facilitating vital business negotiations or aiding in noble causes like animal rescue missions. This drives me to pursue excellence in all endeavors consistently. Outside of work, I indulge in my passions for exploring new destinations, playing sports like soccer and basketball, and sharpening my skills in martial arts. However, it's the cherished moments spent with loved ones—family, friends, and pets—that truly rejuvenate me, offering a much-needed balance to the demands of this profession. Welcome Mario!

If you sell private jet charters for a job, you should read this. Charter sales teams receive an incredible number of quote requests per day. On average an operator will book around 1 in 70-120. Around 16 in 100 will book, but will book with another operator. Quorem connects to Avinode Group, Leon Software, FL3XX, Schedaero data through API and creates a comprehensive list of all your charter requests, booked flying program and did-fly list to create dashboards, alerts and filters so that proactive charter sales teams can actively close more and better bookings. Increasing your close percentage by 1% whilst focusing on your best opportunities can improve profits by 300%. Use Quorem to produce a list of your best 25% of quotes. Use Quorems communication tool to ask your brokers for a booking. Decide which opportunities are most desirable and take that booking. For an 8 aircraft fleet, this process takes around 30 minutes a day compared to 5 hours when done manually. Additionally you will forge more meaningful relationships with your best brokers (and Quorem's analytics will show you which brokers book the most - even if they book with your competitors). Quorem is free to try and easy to connect to your existing software stack. No matter how obscure or creative your commercial strategy, Quorem's customisation tools can replicate your manual thought process to help you focus on on your most valuable opportunities. The uncomfortable truth is that most operator sales teams don't engage with their brokers between Quote and booking.

Field Technicians Are Your Sales and Service Secret Weapon!! Field service technicians are often seen as jacks of all trades, and for good reason. They possess a range of valuable skills beyond just installation and repair. In fact, they can even help grow your sales. After all, sales are crucial for the success of any business. Providing excellent customer service can indirectly affect all aspects of your sales and service process. By delivering a wonderful customer experience, you can increase the likelihood of customers buying from you. So, don't overlook the potential of your field service technicians - they may just be the missing piece to your sales puzzle.

"As a Sales Engineer, people often ask, 'What's on your mind?' The answer is simple – helping clients tackle big challenges. Whether it’s finding the right solutions, improving processes, or boosting productivity, I’m always focused on clearing the way for success. Just like a wheel loader, I work to make complex problems easier to handle. In this role, it’s not just about selling equipment. it’s about understanding our clients needs and building strong relationships that help them reach their goals. #SalesEngineer #ProblemSolving #CustomerSuccess #HeavyMachinery #EngineeringSolutions"

Breaking Down the Aviation Sales Cycle: Part 1 Aviation sales cycles often can be a marathon, not a sprint. But with the right strategies, you can stay in the lead. Let's dive into the key tactics that can help you navigate these lengthy sales cycles and close more deals. #aerospaceindustry #defenseindustry #aviationindustry #aviationmarketing #marketingtips #businessgrowth #smallbusiness #contentmarketing

💡 Want to sell more maintenance!? 🤔 Well then leverage that service history… By now many know my position on the debate of “when is the best time to recommend maintenance?” 👍 For diagnostic customers - At the status update 👍 For maintenance only customer - At check in 👍 For first time customers - At the status update ☝️🤓 NOTE: Regardless of which category your customer falls in, always at least mention the maintenance they are due for at check in! But here we have a great objection to my position: What about an unforeseen brake job? Well to this I ask: Why is it unforeseen? If it’s a returning customer we should be able to anticipate the need for a brake job before the customer arrives. How? - Service history! The only event where a brake job is potentially unforeseen is for a first time customer. (Unless a caliper is failing, but that’s technically outside of the realm of routine maintenance and “brake jobs”) But as I’ve already stated above, I don’t recommend selling maintenance until the status update for these customers for this precise reason. When selling maintenance two things are very important: 1️⃣ Do your homework and check that service history before your customer arrives. 2️⃣ Ensure you offer maintenance recommendations at the most advantageous time depending on what the customer initially needs. ✅ Now let’s get out there and offer some needed maintenance! Check out my FREE report “Needs Analysis Summary: Technician Training” that aims to shed some light on the technician shortage with REAL data from 11 automotive industry experts and 804 automotive professionals. Here is the link: https://lnkd.in/gBXCwdHh —— I’m Chris Craig. I create daily educational and coaching content for automotive employees. TikTok: https://lnkd.in/eMMVEWpC YouTube: https://lnkd.in/eTmW3WPS #serviceadvisor #technician #servicemanager #fixedops #learninganddevelopment #teambuilding #leadership #technicianshortage

Breaking Down the Aviation Sales Cycle: Part 2 Aviation sales cycles often can be a marathon, not a sprint. But with the right strategies, you can stay in the lead. Let's dive into the key tactics that can help you navigate these lengthy sales cycles and close more deals. #aerospaceindustry #defenseindustry #aviationindustry #aviationmarketing #marketingtips #businessgrowth #smallbusiness #contentmarketing

In the realm of commercial and fleet vehicle sales, I find myself at the dawn of a new venture. With only three months marking our journey, the path ahead seems like an insurmountable hill to climb. Despite my years of experience in the industry, establishing ourselves as a new player in this competitive field proves to be quite the challenge, especially when faced with skepticism as the fresh face of the team. Nevertheless, I am fortunate to have unwavering support from our dedicated proprietors, a steadfast General Manager, and a team of GM representatives always ready to share their insights with a simple phone call. Looking back on our modest beginnings, I remember the initial doubts surrounding my unconventional approach—a blend of traditional methods with a modern twist: knocking on doors, handing out brochures, and leveraging social media platforms. Embracing the philosophy of 'The One', I echo the wisdom of Ed Mylett, believing in the transformative power of incremental effort—'one more' call, 'one more' office visit, 'one more' email, 'one more' video. It's with this steadfast determination that I approach each interaction, recognizing the profound impact that every extra effort can make. Acknowledging our humble stature within the industry, I extend a humble proposition to potential partners: though we may be small, our commitment to excellence knows no bounds. I invite you to consider the businesses within your network that may resonate with our offerings. Through collaboration and meaningful relationships, we carve our path forward. And so, as I reflect on our journey thus far, I am reminded of the profound potential that lies within the intersection of perseverance and opportunity. It is with humility and unwavering determination that I extend my invitation to potential partners: though we may appear diminutive in scale, our commitment to excellence knows no bounds. I invite you to consider the businesses within your network that may find resonance with our offerings. For every successful transaction, born from the fertile soil of collaborative recommendation, is a testament to the indomitable spirit that propels us forward. I understand that you may perceive us as too small, but I ask you to consider the possibilities of introducing us to businesses where we are the perfect fit. After all, every sale thus far has blossomed from the seeds of referral—a humble reminder of the power of collective effort and shared vision. #fleetsales #fleetvehicles #insight #commercialsales #commercialvehicles #trucks #fyp #HVAC #Contractors #EdMylett #Chevrolet #chevy #Jimhudsonchevrolet

If you thought sales is hard, check this out; As a fleet operations manager, you are supposed to be on top of not only operational activities but also the welfare of your drivers, incidence or accidence, safety, mileage tracking, pro-active and post-active measures, mechanic workshops and *mechanics*, management meetings, reports and expectations. (There are reasons I highlighted the word MECHANICS.. hmmm) Sometimes, even after observing all due diligence and protocols, before you pray for yourself in the morning, you commit all your people and asset into God's hands so you will not receive any terrible call especially the ones that could have been easily avoided if everybody does what they are expected to do. Now multiply this by 100 or the number of fleet he is assigned to manage.

We're pleased to announce that we have made some significant enhancements to our PLS Assist aftersales support program. These updates expand our service offerings even further with several new valuable features: ·        Over-the-Phone Diagnostics No more guesswork. Our experts can now troubleshoot issues over the phone, providing fast solutions and guidance. ·        Video Consultations with Technicians  Sometimes a video walkthrough is extremely helpful. With new video link capabilities, you can get face-to-face virtual assistance from our team. ·        Factory-Trained Field Engineers When hands-on service is required, our factory-trained field engineers will travel directly to your location. They know your passenger lifts inside and out. ·        Next-Day OEM Part Shipping We want to get you back on the road as soon as possible that is why we'll ship genuine PLS parts directly to you for next-day arrival when in stock to keep your operations moving. ·        Certified Factory Training Take your team's skills to new heights with comprehensive training programs facilitated by our certified PLS experts. ·        Dynamic Service Scheduling Let us take maintenance off your plate. With dynamic scheduling, we'll proactively manage your service dates to maximise efficiency. When you utilise PLS Assist for aftersales support, you gain direct access to the team that designed and manufactured your passenger lifts. More than just a service provider, our experts understand your lifts down to the smallest component. We know how critical it is to minimise downtime and disruptions to your operations. That's why PLS Assist delivers tailored solutions designed around your needs - from that initial installation through every maintenance checkpoint. Our in-depth product knowledge allows us to provide an exceptional customer experience with personalised service that keeps your lifts running reliably and efficiently. https://lnkd.in/eGUaKq5w #PassengerLifts #AftersalesSupport #CommercialVehicles #TechnicalSupport #VehicleMaintenance #OEMParts #NextDayShipping #FactoryTrained #RemoteDiagnostics #CertifiedTraining #CustomerSupport #TransportSolutions #Coach #Minibus #AccessibleVehicle #CommunityTransport