Parker Technology’s Post

Imagine launching a groundbreaking product with a grand event, only to have some of your most valued customers unable to attend. Whether they are overseas or tied up with other commitments, the absence of these key attendees can impact the overall success of the launch. Read More to Learn about the solution to this problem 🔗 : https://lnkd.in/eGzCSqAG #videochat #virtualconsultation #customerexperience

❣️ The Heartbeat of Events Discover why the true heartbeat of any successful event isn't just the technology, but the people behind it. Learn how CrowdComms prioritises human connections in an increasingly tech-driven world. 🌟 Read more in our recent BizBash article: Dive into our human-centered approach to customer service 👉 https://loom.ly/ifF9Q2E #eventprofs #eventplanners #events #eventtech

We're excited to introduce ELLIOT - the latest powerhouse solution from Commerce Weavers! 🎉 If you work in the events and meetings industry, we know someone you need to meet. And it's a friendship that will revolutionize your business for years to come 🌟 Just as E.T. had his helper, YOU, the IT professional (pun intended 😉), can now have your very own Elliot. Imagine a world where your checkout process is seamlessly integrated with your ticketing logic, where managing a call for papers is as smooth as riding a bike through the night sky 🌙🚲, and where dealing with tickets and registrations is as effortless as calling home 🏡 That's what ELLIOT 👽 brings to the table 👉 https://elliot.events/ Remember how E.T. found the perfect companion in Elliot? Someone who understood him, helped him, and together they made magic happen ✨ Well, now it's your turn to find that kind of partnership in your professional life. Stay tuned 🔔, because this is just the beginning. ELLIOT is here to change the way you manage events, one feature at a time.  And just like E.T., it's going to be a journey you'll never forget. Ready to take your event game to the stars? 🌟Sign up https://elliot.events/  if you're interested in becoming the early adopter of the event ticketing system based on Sylius 💻 #CommerceWeavers #EventTech #Innovation #Sylius #ElliotLaunch #EventManagement #ETInspired

The Top #ContactCenter Events for 2024 (Updated!) 📅 Your itinerary of popular live and virtual contact center events for the year ahead 👇 #cx #cxnews #ccaas

"At Brightelm, we’ve seen it all: the good, the bad, and the ugly of event registrations. And over time we’ve learned a thing or two — from streamlining complex forms to gathering the right kind of data without scaring off your guests." Read our recent blog on optimising success with user-centric event registration below. #eventregistration #eventtech #eventprofs #bringinbrightelm

Incredibly excited to announce our partnership between Brella and Swoogo! Our goal is to provide event organizers with the best-in-breed tech solutions that guarantee an engaging event journey from start to finish. Here’s how the partnership benefits event organizers: 🌟 Seamless Integration: Create and manage your event entirely within Swoogo, with automatic synchronization into Brella, ensuring a smooth, unified experience. 🌟 Engage and Inform: Brella helps navigate your event experience, highlights relevant sponsors and partners, and assists you to boost engagement and making meaningful connections before, during, and after the event 🌟 Comprehensive Analytics: Gain unparalleled insights with in-depth analytics from both Brella and Swoogo, empowering you to make data-driven decisions. 🌟 Unified Customer Journey: Our teams at Brella and Swoogo collaborate closely to ensure your objectives are achieved, providing a cohesive and supportive customer experience. Stay tuned for more updates!

I was never the competitive dude. Not in sports, not in board games, nor career-wise. But working in a team? Yes, please 🫶! That’s why Customer Experience (CX) resonates so much with me. It’s all about collaboration over competition. 🟣 At CX events, professionals come together not to compete but to share best practices, exchange ideas, and elevate the industry as a whole. Sharing is caring! But there’s more to CX events than just teamwork. 🟣 These gatherings are spaces where empathy takes center stage. Unlike tech-heavy or sales-driven conferences, they dive deep into understanding human emotions, behaviors, and expectations.  It’s less about “how to sell” and more about “how to connect.” I like that very much. 🟣 And let’s not forget the actionable insights. CX professionals are doers, always ready to share frameworks, strategies, and ideas that you can take straight back to your organization.  Thought leadership meets real-world application here, leaving you feeling unstoppable 💪. If you’re considering attending or hosting a CX-focused event, do it. You’ll leave inspired, connected, and equipped to make a real impact! #CustomerExperience #CXEvents #Innovation #CustomerJourney #EmpathyInBusiness #CXF25 ---------------------------------------------------------- Hejhej, I’m Sanna, the Event Manager of CX Fest - An adventure with the CX Community 💜. Stay tuned for tips, personal stories and everything I’ve been discovering along the way. Let’s make events extraordinary and build a strong CX community together 🙌. 

No rest for the wicked! Its time to get back out there and shake my booty for 2025 sponsors (Or not shake it if that helps) It was an epic week on the Gold coast and the feedback has been incredible. It is scary to say but next year is going to be BIGGER & BETTER! The event in 2025 is being pushed back to May to and will run May 27-29th which slots nicely between Shoptalk in the USA and prior to Online Retailer in Sydney. The floorplan will double in size! All the breakout sessions, hosted meetings and workshops will be contained inside the expo hall. We are looking to incorporate a Retail market space for emerging brands to showcase their products and connect with solution providers and the addition of the wellness walks and CEO run will be back next year. Hosted meetings for 2024 was just a taste and we will look to increase the allocation of hosted brands to 500 companies with 4000 scheduled meetings next year. We have already started locking away booths for the new floorplan and will share will all sponsors and exhibitors. Please reach out to me with feedback, suggestions and ideas to continue to grow and push the boundaries of how events are run. From May we will be launching Retail Feat Roadshows to bring hosted meetings on the road and do some localised content in Melb, Syd, Bris, Adelaide and Perth and will share this information shortly. Contact me dylan@retailglobal.com with any feedback or questions. Retail Global Retail Fest eBay Australia Team Global Express Klaviyo National Retail Association Ecom Nation Online Marketing Gurus Real Innovation Group Murmur Group Dotdigital Sinch MessageMedia Choco Up Dash Hudson Podium Avalara ShipStation Chronos Agency Rithum Nine Ad Manager Megantic Searchspring SEKO Logistics CouriersPlease next3pl Bazaarvoice Maropost Celigo SATO Global Business Services Pte. Ltd. SAAS Integrator PACK & SEND Australia Nexigen Digital LSEG (London Stock Exchange Group) Lexer Attentive Gorgias eCom Collab Club™️

🔔 Operation Plate Licker Update! 🔔 Still no response or engagement from the event organizers—and the event is only two weeks away! As someone who likes to stay organized (hello, Type A tendencies!), I've marked it on my calendar, but I can't help but think about those who may not be as meticulous. Event organizers need to think about how a lack of communication impacts their event! Stay tuned as I continue to share insights on this experience. Will I get any feedback from my voicemail? Will there be any updates before the event day? Join me in this exploration of enhancing customer experiences in the event planning world. Your thoughts and experiences are always welcome! 👉 Click to watch and let’s discuss how we can help you drive better engagement from the very first interaction! #OperationPlateLicker #CustomerExperience #ROM #FinServEvents #EventAdvisors

I never organized a business event. Ever. Sports events? ✔️ Fashion shows? ✔️ Trade fairs and nightlife? ✔️ But a Customer Experience festival? I was like: wait ... what 🤯 ?! But when I got the chance to organize the CX Fest - An adventure with the CX Community, I jumped in, eager to discover: 🟣 What’s different about CX-focused events? 🟣 What can I learn about the intersection of CX and event planning? 🟣 And most importantly, how can CX create unforgettable experiences for the attendees? Organizing this festival didn’t just teach me how to plan a CX event. It taught me that innovation starts with one thing: putting your attendees first, every single time. Stay tuned for more event planning insights and personal stories. I will answer the questions in my upcoming posts. #CXFestival #EventManagerLife #CustomerExperience #EventPlanningJourney #CXF25 ------------------------------------------ Hejhej, I’m Sanna, the Event Manager of CX Fest - An adventure with the CX Community 💜.  Stay tuned for tips, personal stories and everything I’ve been discovering along the way. Let’s make events extraordinary and build a strong CX community together 🚀!