Pat Mahlangu’s Post

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The Brandpreneur 🏆 Author ✍️ Emerging Marketer of the Year(2023) | MG Top 200 Young South Africans (2023) | Brand SA PYP Ambassador

Many brands and individuals are good at making promises and fail at delivering on the promises. It is this failure that compromises the growth of many brands. I like how the former CMO of Coca-Cola, Muhtar Kent described what a good brand when he said "a good brand is a promise kept". When a brand delivers on its promises it is proof that it is reliable and it can be trusted. This is also applicable to individuals. I know it is not always possible to keep promises, where you fall short, communicate and take accountability. The reason why Checkers Sixty60 is such a good brand it is because the brand always strives to keep their promise to deliver your order in 60 minutes and when they fail they give you back your delivery fee which is their way of taking accountability. Ultimately to build a good brand is to keep promises. #PatonBrands #BrandPromise #Branding

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Marcia Monareng

🌍 Award Winning Social Entrepreneur & Community Leader 👩🏽💻Building an Inclusive Digital Economy 🇿🇦Promoting Township Growth ➡️Making Success Tangible

3mo

Love this!

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Jennifer Robinson ☑️

Partner Marketing Manager | SaaS Growth

3mo

true that! trust is built on keeping promises. brands like checkers sixty60 set a solid standard for accountability and reliability. Pat Mahlangu

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